Business Support Assistant (Management Services)

Support administrative tasks and coordinate travel for the team.

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WFP - World Food Programme

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Overview

Support administrative tasks and coordinate travel for the team.

You have:

  • Experience in administrative support roles.
  • Knowledge of procurement processes.
  • Ability to manage travel arrangements and logistics.
  • Familiarity with fleet management systems.
  • Strong communication skills.

DEADLINE FOR APPLICATIONS

28 February 2025-23:59-GMT+04:00 Armenia Standard Time (Yerevan)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

  • WFP is a 2020 Nobel Peace Prize Laureate.
  • WFP offers a highly inclusive, diverse, and multicultural working environment.
  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

WFP CO Armenia currently has a light vehicle motor pool consisting of 6 vehicles, in three locations. Since 2020, there are certain corporate requirements for managing fleet, such as humanitarian booking, entering data into fleet management system plus regularly issuing fuel and organizing vehicle maintenance in above mentioned locations, including invoice verification and payment processing for service providers. In view of the above tasks, CO Operation unit needs a staff who will perform the mentioned duties in addition to being CO travel focal point for in-country travels. CO Operation unit, in view of security and cost saving, is planning to have agreements with hotels in all major cities of RA and after DSS approval use them for staff internal travel.

Under the overall strategic guidance of the Head of Operations and the direct supervision of the Management Services Associate (Administration Associate), the Business Support Assistant (Management Services) will perform the following duties and responsibilities:

  • Respond to admin-related queries and manage routine administrative tasks to ensure timely and accurate service delivery.
  • Support procurement processes, draft minor documentation, and report discrepancies to senior staff.
  • Maintain standard filing systems (both electronic and paper), ensure data integrity in corporate systems, and compile monthly reports.
  • Arrange in-country travel, including hotel reservations and processing in corporate systems. Assist in fleet management by preparing vehicle reports, maintaining records, and ensuring timely maintenance.
  • Ensure adherence to established procedures for managing administrative systems and records.
  • Provide guidance to junior colleagues on routine business support methods to maintain consistency and high standards.
  • Assist the Management Services Associate with small procurement, drafting reports, and memos.
  • Undertake research, perform basic data analysis, and contribute to the effective management of resources.
  • Perform other related duties as required.

  • DELIVERABLES AT THE END OF THE CONTRACT:

  • All in-country travel documents are properly prepared.
  • New hotels in provinces are identified and contracted.
  • Admin-related digital filing system is updated.
  • CO light vehicles are managed for proper maintenance and all fleet-related corporate systems are updated.
  • CO Vehicle reports are kept up-to-date and filed properly.
  • Vehicle-related documents are processed and maintained.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
  • Once your profile is completed, please apply, and submit your application.
  • Please make sure you upload your professional CV in the English language
  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  • Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
  • Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Potential interview questions

Can you describe a time you successfully organized travel logistics for a team? This question assesses your organizational skills and ability to manage logistics effectively. Provide a specific example, including any challenges faced and how you resolved them.
How do you ensure accuracy while handling administrative tasks? The interviewer wants to know about your attention to detail and your processes for maintaining accuracy. Pro members can see the explanation.
Describe your experience with procurement processes. What steps do you follow? Pro members can see the explanation. Pro members can see the explanation.
How would you handle discrepancies in administrative documentation? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to manage multiple tasks and deadlines? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: wfp.org