Business Support Assistant (Logistics) - SSA4 - Cabo Delgado (CCI)

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. Female qualified applicants are especially encouraged to apply.

WFP does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, offer, training, or any other fees). Offers of WFP employment or job openings with requests for payment of fees are fraudulent. WFP does not concern itself with information on bank accounts. Any requests for such payment or information should be refused and reported to local law enforcement authorities for appropriate action and to WFP for its information.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

Delivering food by land, sea, and air, WFP Logistics is the essential link in feeding more than 85 million people worldwide every year. On any given day, logistics staff manage an average of 5,600 trucks, 20 ocean shipments, and 92 aircraft to deliver food and transport aid workers to some of the world's most remote locations. Job holders report to the Warehouse Management Assistant/Associate or the designate. Job holders are exposed to all phases of the warehouse operations and work with minimum supervision. They may provide supervision and on-the-job training to other warehouse staff.

JOB PURPOSE

To handle receipt/dispatch and verification of commodities in order to maximise quality of warehouse operations and mitigate losses, and to support the best storage management practices in compliance with WFP warehouse standards and established guidelines.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate/ university degree in Business Administration, Statistics, Finance, Economics, ; or a related field is a plus.

Knowledge & Skills: • Knowledge of MS office (Outlook, MS Excel, MS word). • Uses tact and courtesy to give and receive information to a wide range of individuals. • Ability to identify data discrepancies and rectify problems requiring attention. • Minimum understanding of supply chain operations.

Languages: Fluency in both written and spoken communication in the Portuguese and English languages.

KEY ACCOUNTABILITIES (not all-inclusive)

• Under direct supervision of the Warehouse Manager or delegated authority, provide support to Logistics operation and activities, following the standards processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries. • Support invoice processing in coordination with Country Office, liaise whenever necessary with service provider/partner/retailer to expedite the process Support the planning and implementation of innovative supply chain operations, initiatives, and services to ensure timely, cost-effective cash Based Transfer (CBT) operation in Cabo Delgado. • Provide technical advice and identify opportunities for improvement and innovation initiatives analyzing best practices from the humanitarian and private sector. • Support the management of logistics retailers' contracts, including performance monitoring and measurements. • Assist in processing retailers claims in a timely manner and ensure that those are in full compliance with WFP standard procedures. • Assist in monitoring the inventory management process to track trends and account for the inventory status from the source to the beneficiary. • Assist in close monitoring the retailer’s performance, regarding the quality of commodities rendered to the beneficiaries. • Other logistics related tasks as required.

SUPERVISION (Level/Methods of Supervision)

The selected candidate will be assigned a Buddy and Mentor for support and guidance during their career learning journey.

TRAINING COMPONENTS

The selected candidate will undergo a structured development programme which will be communicated on commencement.

LEARNING ELEMENTS

The candidate will be required to provide an overview of their learning experience and key deliverables during and at the end of the 6-month programme. A detailed guideline will be provided by HR on the requirements of this process.

WFP LEADERSHIP FRAMEWORK - OUR BEHAVIOUR MATTERS

• Leads by Example with Integrity

Lives WFP values and shows humanity and integrity by role modelling care for others.

• Drives Results and Delivers on Commitments

Delivers on commitments and adapts readily to change.

• Fosters Inclusive and Collaborative Teamwork

Is inclusive and collaborative and contributes to a culture of learning and personal growth.

• Applies Strategic Thinking

Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things.

• Builds and Maintains Sustainable Partnerships

Builds and nurtures external partnerships & collaborates with partners to deliver common objectives.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Supply Chain Management and Optimization Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks. Planning, Project & Resource Management Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources. Information Management & Reporting Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community. Market Analysis, Contracting and Operational Execution Ability to collect and collate necessary information to enable WFP to make informed operational decisions. Warehouse and Inventory Management Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation. Technical Assistance and Coordination Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.

TERMS AND CONDITIONS

Type of contract: Special Service Agreement - Level 4

Duty Station: Pemba, Cabo Delgado

Duration: 06 months

This position is open to Mozambican Nationals Only.

Female and qualified applicants with disabilities are highly encouraged to apply.

DEADLINE FOR APPLICATIONS

30th September 2023

Only Shortlisted Candidates will be contacted

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.