Business Support Assistant - Logistics and Operations SC4 - Luanda, Angola (6 months)

WFP - World Food Programme

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Application deadline in 2 days: Saturday 22 Jun 2024 at 01:59 UTC

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no** child goes to bed hungry** and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


Angola is a resource-rich country that has made substantial economic and political progress since the end of civil war in 2002. With a new reform-oriented government, Angola now has a window of opportunity to begin a period of more inclusive and sustainable growth that supports equitable outcomes.

Apart from the humanitarian challenges that the country faces as the host of refugees and asylum-seekers, food insecurity and undernutrition remain serious public health problems, which are driven by a range of factors including poverty, limited dietary diversity, poor sanitation and hygiene conditions, and gender inequality.

WFP is working with the Government of Angola and a broad range of partners towards the achievement of Sustainable Development Goals (SDG) 2 (Zero Hunger) and 17 (Partnerships for the Goals).


Reporting to the Logistics Officer or Head of Sub Office, the Business support assistant (SC 4) will ensure compliance of the Country Office’s processes/procedures of WFP’s Supply Chain. The Job holder will be expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance for all assistance modalities for both WFP and logistics common services. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis.


  1. Oversee the requisitioning and timely delivery of commodities and supplies to authorized partners and destinations, ensuring an efficient flow of goods
  2. Handle logistics vendors' contracting activities, including performance monitoring and evaluation, ensuring vendors meet contractual obligations and service standards.
  3. Manage the logistics invoicing process for country office operations. Verify and process invoice claims promptly, maintain the Invoice Tracking System (ITS), and ensure all steps and processes are followed. Collect market intelligence and conduct vendor assessments to support the vendor selection process.
  4. Address specialized queries and support requests by using initiative and standard processes to ensure timely and accurate resolutions with a client service mindset.
  5. Prepare, monitor, and revise budgets for all delivery methods, ensuring adherence to relevant procedures and corporate standards. Ensure swift processing of precommitments and purchase order closures.
  6. Monitor inventory management processes to track trends and account for inventory status from source to beneficiary. Support the oversight of commodity accounting data quality and integrity.
  7. Analyze the operational pipeline and contribute to assessments and planning for all delivery methods, ensuring that supply chain requirements are considered.
  8. Manage the processing of documentation required for logistics operations, such as customs clearance and invoice verification. Resolve operational issues and escalate complex issues to the supervisor when necessary.
  9. Conduct research, data collection, and analysis to produce accurate reports (e.g., CCTI, SPRs, financial closure, physical inventory, transport performance). Ensure the accuracy of information in corporate systems to facilitate informed decision-making.
  10. Liaise with internal and external stakeholders to support logistics operations management, ensuring effective service delivery.
  11. Support logistics emergency preparedness and response activities, including Logistics Capacity Assessment and Contingency Plan updates, to aid in WFP's response during emergencies.
  12. Perform any other duties as assigned by the supervisor or Head of Unit, contributing to the overall effectiveness and efficiency of logistics operations.



Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.


Minimum 4 years progressive experience in logistics.


National Professional: Fluency (level C) in English language and Portuguese.


  • This is a 6-month renewable Service Contract
  • Benefits: Annual Leave, Pension, Medical Insurance


The vacancy announcement will close on the 21st of June 2024, at 11:59pm Angolan time


This position is only open to Angolan Nationals and Permanent Resident Permit Holders

Qualified female applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Added 12 days ago - Updated 8 hours ago - Source: