Business Support Assistant (Information Management) SC5

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The World Food Programme office in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance to 12 Southern Africa countries including, Mozambique, Zimbabwe, Zambia, Namibia, Lesotho, Eswatini, Botswana, Malawi, Madagascar, Democratic Republic of Congo, Congo Brazzaville, Tanzania.

For more on WFP and what we do, please go to http://www.wfp.org/videos/zero-hunger

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions and provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Programme Policy Officer, or the designate. At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities.

JOB PURPOSE

To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

Reporting to the Regional Bureau Johannesburg (RBJ) Head of Emergency Preparedness and Response (EPR), or the OIC; the incumbent will work with the EPR team to:

• Coordinate relevant information and data from country offices, Regional Bureau units HQ and a variety of online sources
• Ensure that standard information management and operational reporting procedures and templates are followed to drive quality, consistency and standardization
• Produce/coordinate internal and external emergency reports and daily updates, consolidate inputs for dashboards and other information products in conjunction with the Reporting team
• Produce advocacy materials for refugee operations, lean season response and other ongoing emergency operations
• Facilitate and maximize the exchange of information and data flow between functional areas to provide operational awareness and enable decision-making
• Manage emergency information and data on the Regional Bureau’s online information management system (Teams)
• Maintain up-to-date dissemination lists and reporting flows within the Bureau and COs within the Southern Africa region.
• Organize/coordinate Regional Operational Task Force (OTF) and Strategic Task Force (STF) meetings and other relevant emergency meetings and produce notes for the record
• Produce notes for the record for emergency related internal meetings and support the coordination with other cross functional units of WFP within the Bureau
• Support in monitoring CO compliance of the corporate Emergency Preparedness and Response Package (EPRP) and monitoring/risk analysis in the region. This will include producing initial drafts of the Regional Risk Outlook in conjunction with VAM and Security team under the guidance of the EPR Officer to inform decision making on preparedness priorities and appropriate mitigation measures.
• Support the EPRO, Humanitarian Policy Advisor on Protection, PSEA and refugee coordination issues, including support on information coordination on refugee overviews, as tasked including but not limited to preparing power point presentations, preparing talking points. Provide support to the team of Urban Preparedness and Anticipatory Action projects under the RBJ EPR Unit.
• Provide general support including programmatic and administrative support including mission support to/from CO and HQ and have the versatility to backstop the EPR team on other priorities as needed.

STANDARD MINIMUM QUALIFICATIONS

Education: Secondary School Education and have a Certificate in International Affairs, Social Sciences, Development Studies or a post secondary certificate in the related functional area

Experience: A minimum of 4 years proven experience in information management in humanitarian operations

Knowledge & Skills:****​​​​​​

• IT Skills & Office Management and Presentation Skills:
• Ability to effectively use standard MS Office software and information systems, power point, graphics and publishing skills are desired
• Organisational skills: storing, management and organizing data
• Strong written and verbal communication skills

Language: Fluency in both oral and written English. French and/or Portuguese language skills are desirable.

CONTRACTUAL INFORMATION

• This is a (12 month renewable) Service Contract
• Net Salary monthly range: ZAR 21919 - ZAR 31032
• Benefits: Annual Leave, Pension & Medical Insurance

DEADLINE FOR APPLICATIONS

The deadline for this application is the 22nd January 2023, 11:59pm South African time.

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This position is open to South African nationals or Permanent Residents of South Africa

Female applicants are encouraged to apply.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.