Business Support Assistant (HR) SSA4 - Islamabad (Maternity Cover)

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

About the Job

Job Title: Business Support Assistant (Human Resources)

Grade: SSA4

Type of contract: Special Service Agreement (SSA)

Contract Duration: 6 months (maternity cover)

Duty Station: Islamabad, Pakistan

Vacancy Number: 725126

Date of Publication: 3 April 2023

Deadline for Applications: 16 April 2023

This vacancy announcement is open to nationals of Pakistan ONLY.

Female candidates with relevant qualifications and experience are encouraged to apply.

TERMS AND CONDITIONS

WFP offers a competitive benefits package including salary, pension, leave plus medical insurance. *Remote work if applicable or/FWA until return to office or travel is possible due to covid-19 restrictions.

JOB PURPOSE

To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery. At this level, work is carried out under minimal supervision. Utmost integrity and confidentiality is maintained at every level. Job holder is expected to produce organised and accurate work, undertaking specific business support activities.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Gather information with clear direction to support the drafting of documents and preparing reports.
2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
3. Support processing and managing routine administrative tasks in various functional areas, to contribute to the effective and timely management of resources.
4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff to support clients to deliver their work.
7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

OTHER RESPONSIBILITIES

1. Assist HR Team in Talent Acquisition related tasks including but not limited to:

   1. Assist in preparing staff requisition form and ensuring all necessary approvals are obtained from concerned units.
   2. Assist in obtaining and updating TORS.
   3. Creating job postings on corporate recruitment system and job portals.
   4. Arranging and coordination of written assessments as well as interviews.
   5. Maintaining and updating recruitment database w.r.t all positions under process.

2. Provide support in preparing certificates including Job experience, Visa assistance, Banking Instructions, Tax Exemption etc. for staff members where applicable.

3. Any other task assigned corresponding to the level assigned.

STANDARD MINIMUM QUALIFICATIONS

Education: First level university degree in relevant field, preferably in Human Resources, Business Administration, Public Administration Management, or closely related field.

Experience: 3-4 years of experience closely related to/ providing HR administrative support. Experience in recruitments / talent acquisition will be preferred.

Knowledge & Skills:

Proficient in the use of office equipment and computer software packages, such as Microsoft Word. Knowledge of work routines and methods in order to complete processes under minimal supervision. Uses tact and courtesy to give and receive information to a wide range of individuals. Ability to identify data discrepancies and rectify problems requiring attention.

Language: Fluency in both oral and written communication in English and in Urdu.

HOW TO APPLY

To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

Request for Disability-related Reasonable Accommodations:

It is important to WFP to create an accessible and inclusive workplace for everyone. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the selection and hiring process, please direct your request and inquiries to the Diversity and Inclusion team on: [email protected], cc’ing [email protected]. A member of the reasonable accommodation team will contact you to confidentially discuss your needs.

This email is only to be used for any disability-related accessibility requirements, and not for sending the application itself. Due to volume of applications, any applications or CVs sent through this email address will not be considered as a formal application and will not receive a reply from WFP.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

This job is based in Country Office, Islamabad. The incumbent will be reporting to the HR Associate or HR Officer or designate.

WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.