Business Support Assistant (Head of Office) SC5- Mersin VA034-2023

Admin

Overview

Deliver business support processes for effective service delivery.

You have:

• Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
• Fluency in both oral and written communication in English and Turkish languages.
• Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
• Knowledge of specialised common business practices and methods, gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service.
• Ability to carry out basic data analysis and independently rectify problems requiring attention.
• Ability to monitor and record financial transactions.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to maintain confidentiality.

.

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

DEADLINE FOR APPLICATIONS

All applications should be received no later than 01 October 2023

TYPE OF CONTRACT-DURATION

Eligibility: Turkish nationals or those holding a valid Turkish residency permit

Type of Contract : Service Contract (SC5) Contract Duration : 12 Months Duty Station : Mersin, Turkey Number of employees required : 1

ORGANIZATIONAL CONTEXT

At this level job holders are expected to take responsibility for completion of a range of business support activities requiring some interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to more junior colleagues. This post is based in Mersin and under the direct supervision of the Head of Field Office.

JOB PURPOSE

To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.his section is optional to describe additional responsibilities & knowledge required for the specific job

Supervision received: This post is under the direct supervision of the Head of Turkey corridor Office

KEY ACCOUNTABILITIES (not all-inclusive)

1. Manage office communications and facilitate various levels of staff meetings. 2. Support the preparation, coordination and facilitation of retreats, workshops, training, and awareness/information sessions for the FO. 3. Collate information for inclusion in reports, documents, and correspondence, to support the effective work of other staff. 4. Respond to standard queries and provide timely and accurate guidance. 5. Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources. 6. Act as an escalation point for business queries, to ensure priorities and urgent matters are identified and addressed, and that consistent and quality services are delivered to clients. 7. Manage and maintain records and databases, to ensure information is organized and readily available for staff. 8. Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff. 9. Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate. 10. Contribute to improvement of business procedures and processes. 11. Collect and perform basic analysis of data to contribute to quality business information management. 12. Provide guidance to junior colleagues in performing their duties.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Language: Fluency in both oral and written communication in English and Turkish languages

Experience: Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

• Knowledge of specialised common business practices and methods, gained through relevant technical training and experience. • Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service. • Ability to carry out basic data analysis and independently rectify problems requiring attention. • Ability to monitor and record financial transactions. • Good communication skills required to give and receive information and work with a variety of individuals. • Ability to maintain confidentiality.

TERMS AND CONDITIONS

Please upload your professional CV in English in PDF format making sure to include the following in terms of “Experience”:

• Company/Organization name and scope of work of the organization
• Exact Position Title
• Contract type: part-time, full-time, volunteer, consultant, or freelancer
• Start and End date of Employment for each position: From (dd/mm/yyyy) to (dd/mm/yyyy)
• Responsibilities: To mention the main responsibilities that highlight your gained skills andexperience
• A proof of your experience will be required in the final stage of recruitment.
• Only shortlisted candidates will be invited to the next stage of the selection process.
• Candidates must get an auto confirmation email once application is submitted.

HOW TO APPLY

If any of the below links do not work by clicking on it, please copy and paste it in thebrowser address bar

Internal candidates: https://performancemanager5.successfactors.eu/sf/jobreq?jobId=829374&company=C0000168410P

External candidates: https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=829374&company=C0000168410P

.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

Apply now

Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: wfp.org