Business Support Assistant - Communications and Partnerships, SC 4

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

Do you have experience supporting administrative processes? Are you well versed in communications and partnerships processes? Do you want to work with the world's largest humanitarian organization? This is your opportunity to join the World Food Programme (WFP).

ABOUT WFP

The United Nations World Food Programme (WFP) is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change.

ORGANIZATIONAL CONTEXT

WFP is seeking a qualified candidate for the position of Business Support Assistant - Communications and Partnerships who will perform its duties under the guidance of the Communications Officer with a direct supervision to the Head for Partnerships. The Business Support Assistant will support the unit in Communications, Partnerships, Reporting, and Gender.

The job holder at this level will take responsibility for the completion of a range of communications and partnerships-related processes and activities requiring some interpretation of standard guidelines/practices.

JOB PURPOSE

To perform general administrative and some specialized support to the communications and partnerships processes. Supporting the creation of communications content and the delivery of communications services as well as providing administrative support to partnership engagement activities.

KEY ACCOUNTABILITIES (not all-inclusive)

• Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
• Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
• Support processing and managing routine administrative and financial tasks in the Communications, Partnerships, Reporting and Gender Unit, to contribute to the effective and timely management of resources.
• Support units in the design, development, and creation of all digital and traditional communications materials such as factsheets, flyers, brochures, tarpaulins, infographics, photo cards, and other visibility and printed materials to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards
• Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
• Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available to support the activities of the Communications and Partnerships Unit.
• Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
• Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
• Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
• Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. Experience: Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word. • Knowledge of work routines and methods in order to complete processes under minimal supervision. • Uses tact and courtesy to give and receive information to a wide range of individuals. • Ability to identify data discrepancies and rectify problems requiring attention. • Ability to offer guidance or basic on-the-job training to more junior staff.

Language: Fluency in English both oral and written communication.

OTHER SPECIFIC JOB REQUIREMENTS

• Monitor and record WFP brand and other relevant news online and/or in print, radio or television.
• Assist with the set up and running of virtual sessions and WFP information booths at events, as required.
• Knowledge and experience in using online and other software programmes to produce infographics, visual reports and/or short videos for external consumption.
• Use of cameras and mobile phone to capture and edit photographs and short videos in a variety of contexts.
• Setting up and maintaining social media accounts across different platforms.
• Proven analytical skills and the ability to produce high-quality written documents

TERMS AND CONDITIONS

Who Can Apply?

• This position is open to nationals of Barbados and CARICOM member states and associate members. CARICOM Nationals applying for National position outside of their home country bear sole responsibility for required actions or expenses related to relocation, accommodation, repatriation and any other living expenses, etc. A CARICOM Skilled National Certificate is a pre-requisite of employment for successful candidates who are not from the country for which the position is advertised.

Employment Particulars

• Type of position: Short-Term, Full Time
• Type of Contact: Service Contract, level 4 (SC 4)
• Duration on Contract: 12 months with the posibility of extension based on organisational requirements.
• Duty Station: Barbados
• Travel Requirements: The WFP Caribbean Office cover the 22 English and Dutch speaking caribbean countries. The selected candidate may be required to travel from time to time, both regionally and internationally, to support missions, emergency responses, training etc.
• Remuneration: The salary for this position starts at BBD $3283.74/month.

DEADLINE FOR APPLICATIONS

Applications should be submitted by November 18, 2021, 23:59 Eastern Daylight Time.

Please note that applications received after the deadline will not be considered and only short-listed qualified candidates will receive an acknowledgment.

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Female applicants, and qualified applicants from CARICOM are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of race, gender, religion, colour, ethnic group, age, sexual orientation, other affiliation or HIV/AIDS status. We are committed to diversity and inclusion within our workforce, and encourage all qualified candidates, including persons living with disabilities, to apply to become a part of the organisation.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.