Business Support Assistant - Communication - SC4

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WFP - World Food Programme

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Application deadline 11 months ago: Thursday 30 Mar 2023 at 02:59 UTC

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

Angola is a resource-rich country that has made substantial economic and political progress since the end of civil war in 2002. With a new reform-oriented government, Angola now has a window of opportunity to begin a period of more inclusive and sustainable growth that supports equitable outcomes.

Apart from the humanitarian challenges that the country faces as the host of refugees and asylum-seekers, food insecurity and undernutrition remain serious public health problems, which are driven by a range of factors including poverty, limited dietary diversity, poor sanitation and hygiene conditions, and gender inequality. The food security situation is further exacerbated by a severe drought in the south and center of Angola. A comparison of rainfall and vegetation cover data since 1981 indicates that the southwestern provinces experienced the worst drought in the last 40 years in October 2020 – May 2021.

WFP is working with the Government of Angola and a broad range of partners towards the achievement of Sustainable Development Goals (SDG) 2 (Zero Hunger) and 17 (Partnerships for the Goals).

JOB PURPOSE

To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

The Assistant will support the Angola CO on a wide range of issues, including communications and reporting. As a member of the CO Angola team, the Assistant will specifically:

  • Respond to routine queries received and escalate where appropriate, to provide a timely and accurate service
  • Proofread written documents, such as standard reports and correspondence, to contribute to the accuracy of written information developed by staff
  • Provide coordination, administrative and specialised services, to support staff in the development, preparation and execution of communications campaigns for target audiences
  • Monitor and coordinate materials, schedules, facilities and clearances, and provide support for special events, and video/film, photographic and radio projects
  • Conduct clearly defined research and prepare reports and provide data that enables informed decision-making
  • Monitor traditional and social media and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies
  • Under clear guidance, prepare content for traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards
  • Distribute communications guidelines for WFP staff to refer to when creating content
  • Manage and maintain records and databases, such as journalist and media outlet contact lists, to ensure the information is accurate, organised and readily available for others to access.
  • Liaise with WFP staff and the media in a timely manner, to support aligned activities and an effective approach to communications within WFP

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STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. Experience: Four years of progressively responsible work experience in the related functional area.

Knowledge & Skills:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word. • Knowledge of work routines and methods in order to complete processes under minimal supervision. • Uses tact and courtesy to give and receive information to a wide range of individuals. • Ability to identify data discrepancies and rectify problems requiring attention. • Ability to offer guidance or basic on-the-job training to more junior staff.

Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

OTHER INFORMATION

This position is open to Angolan Nationals and candidates with a valid work permit to work in Angola.

Qualified female applicants are especially encouraged to apply.

CONTRACTUAL INFORMATION

  • This is a 6-month renewable Service Contract
  • Benefits: Annual Leave, Pension, Medical Insurance

TERMS AND CONDITIONS

DEADLINE FOR APPLICATIONS

The Vacancy announcement will close on the 29th of March 2023

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

Added 1 year ago - Updated 11 months ago - Source: wfp.org