Business Support Assistant (Admin) G4, Islamabad
Provide business support and administrative assistance in Islamabad.
Overview
Provide business support and administrative assistance in Islamabad.
You have:
- Completion of higher secondary school education, preferably supported by a university degree in business administration or related field.
- Four or more years of progressively responsible work experience in general administrative work.
- Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
- Fluency in both oral and written communication in English and Urdu language.
- Ability to identify data discrepancies and rectify problems requiring attention.
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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
TERMS AND CONDITIONS
Job Title Business Support Assistant (Admin) Grade GS-4 Contract Type Fixed Term Contract Duration 1 Year Duty Station Islamabad, PakistanThis vacancy announcement is for nationals of Pakistan only. Deadline for applications is 03 January 2021. Only short-listed candidates will be contacted.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
This job is based in Country Office Islamabad. Job holder may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. At this level, work is carried out under minimal supervision. Job holder is expected to produce organised and accurate work, undertaking specific business support activities. Job holder may offer guidance on standard practices to more junior staff in their area of work.
JOB PURPOSE
To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.
KEY ACCOUNTABILITIES (not all-inclusive)
- Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
- Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
- Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
- Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
- Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
- Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
- Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
- Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
- Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
STANDARD MINIMUM QUALIFICATIONS
Education:
Completion of higher secondary school education, preferably supported by a university degree in business administration or related field.
Experience:
Four or more years of progressively responsible work experience in general administrative work.
Knowledge & Skills:
- Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
- Knowledge of work routines and methods in order to complete processes under minimal supervision.
- Uses tact and courtesy to give and receive information to a wide range of individuals.
- Ability to identify data discrepancies and rectify problems requiring attention.
- Ability to offer guidance or basic on-the-job training to more junior staff.
Language:
Fluency in both oral and written communication in English and Urdu language.
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Qualified female applicants are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Potential interview questions
| Can you describe an instance where you successfully handled a high volume of administrative tasks? | This question assesses your ability to manage multiple tasks effectively. | Provide specific examples and emphasize your organizational skills. |
| How do you ensure accuracy in your work when managing data? | This evaluates your attention to detail and commitment to data integrity. | Pro members can see the explanation. |
| Describe a time when you had to train a colleague on a process. How did you approach it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle conflicts or difficult conversations in a professional setting? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to stay organized and prioritize your workload? | Pro members can see the explanation. | Pro members can see the explanation. |