Business Support Assistant
Support ongoing programs for refugees and crisis-affected people.
Overview
Support ongoing programs for refugees and crisis-affected people.
You have:
- Demonstrated interest or experience in humanitarian, development or emergency response field.
- Demonstrated interest or experience in refugee and asylum seekers related issues.
- Demonstrated interest or experience in international affairs and Official Development Assistance (ODA).
- Ability to assist the distribution of e-cards at the site.
- Ability to report relevant events regarding food/cash management.
- Ability to support inquiries/complaints from community feedback mechanism (CFM) channels.
In Egypt, WFP is committed to supporting the Government’s priorities towards the achievement of the SDGs. WFP’s current five-year Country Strategic Plan (CSP) is designed in a way to fully support Egypt’s vision 2030 and ensure food and nutrition security for all Egyptians, as enshrined in both the Constitution and the country’s commitment to the Global Sustainable Development Agenda. The CSP focuses on five interrelated thematic areas: • Support the refugees and migrants through food assistance and resilience building • Improve the nutritional status of Egyptians with a focus on Pregnant and Breastfeeding Women and infants under two years of age • Support and complement the Government’s social protection programs • Support resilience of vulnerable smallholder farmers and Bedouin communities in Up- per Egypt and frontier Governorates; and • Provide capacity strengthening to the Government and support South-South coopera- tion between Egypt and neighbouring countries.
As part of WFP Egypt CSP for 2023-2028, WFP is implementing it’s humanitarian response to refugees as well as resilience building activities to refugees and host community members. Through its "One Refugee Policy" WFP targets vulnerable refugees irrespective of nationality with cash-based transfers to ensure they can meet their essential food needs throughout the year. WFP’s approach to food security is two-pronged; it first ensures access to basic food needs for vulnerable populations through immediate support, and secondly, it addresses long- term resilience building for future self-reliance. The UN Volunteer will support the ongoing programmes for refugee and crisis-affected people.
Under the direct supervision of the Head of the Crisis Response Unit, the UN Volunteer will undertake the following tasks: • Assist the distribution of e-cards at the site and ensure proper distribution of entitlements and verify appropriate entitlements are distributed and provide feedback to field officers and others on the distribution. • Report periodically to the WFP programme officer/associate on relevant events regarding food/cash management, distribution, and other related issues. • Identify any apparent issues in the programme and report them to the appropriate personnel. • Support in responding to inquiries/complains from community feedback mechanism (CFM) channels. • Ensure appropriate messages are being updated and communicated with refugees through the CFM. • Revise the card log and send it to finance. • Initiate and process administrative actions such as those found in human resources, travel, procurement, and ICT. • Coordinate and arrange facilities for meetings and workshops. • Organize and assist travel arrangements in line with administrative rules and procedures. • Other tasks as requested.
☒ Accountability. ☒ Adaptability and Flexibility. ☒ Building Trust. ☒ Client Orientation. ☒ Commitment and Motivation. ☒ Commitment to Continuous Learning. ☒ Communication. ☒ Creativity. ☒ Ethics and Values. ☒ Integrity. ☒ Knowledge Sharing. ☒ Planning and Organizing. ☒ Professionalism. ☒ Respect for Diversity. ☒ Self-Management. ☒ Working in Teams.
Demonstrated interest or experience in : • Humanitarian, development or emergency response field; • Refugee and asylum seekers related issues; • International affairs and Official Development Assistance (ODA).
The duty station will be Cairo, which is a family duty station with a wide range of services (health, education, and leisure) and good living conditions. Cairo (and Egypt) has long been a center of the region’s political and cultural life, with high levels of tourism. Like other similar cities, Cairo offers good quality of life in terms of access to shopping centers, banks, medical services, educational facilities, cultural events, etc.
The Arab Republic of Egypt has a unique geographical position in Northeast Africa, at the crossroads of Europe and Asia, on the Mediterranean and the Red Sea, and its connection to Sub Saharan Africa through the Nile Valley. The country is defined by desert and the Nile, the longest river on Earth. Egypt is bordered by the Gaza Strip and Israel to the northeast, the Gulf of Aqaba to the east, the Red Sea to the east and south, Sudan to the south and Libya to the west.
With over 90 million inhabitants, two-thirds of which are below 30 years, Egypt is Africa's third most populous country after Nigeria and Ethiopia and has the highest population in the Arab world's most densely populated areas, especially in greater Cairo, Alexandria, and other major cities in the Nile Delta. The country has witnessed significant political and economic changes since 2011. Through this transition, which includes periods of political unrest, the main income sources of the economy have been negatively impacted, particularly in the tourism sector, as well as revenues from the Suez Canal, oil and remittances from Egyptians working abroad, affected by the global economy. However, with the current political stability, tourism is getting improved, and touristic activities are going back to normal. UN staff are not directly targeted in Egypt and for the most are vulnerable to being in the wrong place at the wrong time. It is recommended to keep dwell time in the immediate vicinity of military, police and other prominent official installations to the minimum.
UN University Volunteer gets the following package:
• Volunteer Living Allowance (around USD 1462.44/Month)
• Entry Lump-Sum = USD 4000 (one-time payment)
• Exit Lump-Sum upon completion of contract.
• Medical and life Insurance premium/Cigna (100%) and dependents policy.
• Access to UNV E-Campus for training and learning including access to LinkedIn learning.
Further entitlements and information available at: https://www.unv.org/volunteer-your-country-conditions-service
Potential interview questions
Can you describe your experience working in humanitarian aid organizations? | The interviewer is assessing your background and familiarity with humanitarian work. | Share relevant experiences and highlight your roles and contributions. |
How do you handle conflicts or complaints from community members? | Understanding your conflict resolution skills is crucial for this role. | Pro members can see the explanation. |
What methods do you use to ensure effective communication within a team? | Pro members can see the explanation. | Pro members can see the explanation. |
Can you give an example of how you have adapted to changing circumstances in your previous roles? | Pro members can see the explanation. | Pro members can see the explanation. |
Describe a time you had to manage multiple tasks simultaneously. How did you prioritize? | Pro members can see the explanation. | Pro members can see the explanation. |
How do you ensure accuracy in your reporting and data entry tasks? | Pro members can see the explanation. | Pro members can see the explanation. |
What steps do you take to build trust with community members? | Pro members can see the explanation. | Pro members can see the explanation. |
What do you believe is the most important aspect of working with refugees? | Pro members can see the explanation. | Pro members can see the explanation. |