Business Operations Associate
Facilitate the implementation of the Business Operations Strategy.
Overview
Facilitate the implementation of the Business Operations Strategy.
You have:
- Progressively responsible work experience in providing coordination, administrative and operational support.
- Working knowledge of Sinhala and/or Tamil is essential.
Contract
This is a UNV National Expert contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Expert contracts.
Under the overall leadership and guidance of the United Nations Country Team (UNCT), the Operations Management Team (OMT) endeavors to facilitate the implementation of Delivery as One (DaO) by harmonizing operational policies of UN agencies, funds and programs in Sri Lanka. Moreover, the OMT proposes and implements inter-agency initiatives to ensure the quality of support services, while utilizing resources effectively.
Within this context, the OMT has decided to adopt and implement UN Development Group’s (UNDG) results-based framework to enhance the planning, monitoring and management of the UNCT’s business operations and support to program delivery. This Business Operations Strategy (BOS) outlines the UNCT priorities in the field of common operations, guided by the priority areas identified under the United Nations Sustainable Development Cooperation Framework (UNSDCF) 2023- 2027. The BOS aims to improve the quality, timeliness, and cost-effectiveness of the UN’s support to program delivery. The Business operations Associate will facilitate the reporting, monitoring and implementation of the BOS, and engage in supporting day to day operational matters of OMT and its working groups.
Within delegated authority, the Business Operations Associate will be responsible to undertake functions related to coordination of data collection and analysis, interpretation, reporting and implementation of BOS support activities and other operational activities under the UN Secretary General’s Reform Agenda, in particular the BOS Online Platform and Efficiency Agenda initiatives.
Summary of Functions:
· Coordination and support the implementation of the Business Operations Strategy
· Coordinate, support, and report on the Country Common Premises Plan (CCPP)
· Support OMT and its Working Groups on common services.
· Maintain a fully functional Secretariat for the OMT
· Knowledge Sharing
Description of Functions:
- Coordinate and support the implementation of the Business Operations Strategy
· Coordinate the implementation of the BOS activities through data collection and analysis and timely information sharing with BOS Taskforce and OMT, and its Working Groups.
· Provide the OMT with required data for continually implementing the BOS and working closely with OMT and its Working Groups and give, administrative and logistical support for the successful completion of the BOS.
· Function as the BOS Focal Point for UNCT/ OMT Sri Lanka and to update and keep all OMT Members updated on any recent developments to the BOS Guidelines.
· Coordinate the BOS Annual Review by liaising with the various stakeholder involved to ensure timely completion of the exercise.
· Coordinate capacity building workshops pertaining to further strengthening of the operationalization of the BOS at the country level along the different working groups.
- Coordinate and support the implementation of the Country Common Premises Plan (CCPP)
· Coordinate the implementation of the CCPP through data collection and analysis and timely information sharing with the OMT and the Common Services subcommittee.
· Coordinate the CCPP in close coordination with the premises manager to review as per the established global guidelines while structuring them to fit the local context.
· Function as a Common Premises Champion in country.
· Facilitate knowledge sharing sessions, and capacity building of OMT members and other stakeholders involved in the roll out and implementation of activities under the CCPP and its review.
- Support OMT and its Working Groups on common services.
· Support the development of, and report on the implementation of the OMT and working group annual work plans.
· Support the preparation of feasibility studies and cost-benefit analyses.
- Maintain a fully functional Secretariat for the OMT
· Organize meetings and support OMT, OMT Working Groups and BOS taskforce Committee as necessary.
· Support and set up, coordinate the annual work plan and budget for the OMT.
· Manage and track expenditure in coordination with UNDP Finance team and advise the Chair/Co-Chair on remedial actions required pertaining to the OMT budget.
· Sharing of the OMT Meeting Minutes and OMT working groups’ progress and action points in a timely manner.
· Coordinate between UN Agencies, Government, and relevant counterparts to promote a One UN approach towards programme and operational coordination.
· Support the OMT with piloting innovative tools that will enhance operational efficiencies.
· Supports the roll out of existing initiatives that support the DaO agenda.
· Undertake any other activities assigned by the Chair/Co-Chair of the OMT.
- Provide support to the Resident Coordinator’s Office (RCO) by reporting on activities conducted jointly through the Operations Management Team (OMT) and working groups.
· Support the RCO in reporting by collating and gathering information on tasks performed through the OMT.
· Coordinate with UN agencies to collect information on programmatic and operational issues and assist the RCO in addressing these issues on behalf of all UN agencies.
· Accountability
· Adaptability and flexibility
· Creativity
· Judgement and decision-making
· Planning and organising
· Professionalism
· Self-management
progressively responsible work experience in providing coordination, administrative and operational support. Working knowledge of Sinhala and/or Tamil is essential.
Colombo is situated on the Western Province of Sri Lanka and is the commercial capital of the country. Colombo is located on the west coast of the island and adjacent to the administrative capital, Sri Jayawardenepura, Kotte. The climate is temperate all throughout the year, but humidity is usually high. From March to April the temperature averages around 31 degrees Celsius (88 degrees Fahrenheit). The only major change in the Colombo weather occurs during the monsoon seasons from May to August and October to January when heavy rainfalls occur. Sri Lanka became a member of the United Nations on 14 December 1955.
As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.
Potential interview questions
| Can you give an example of a time when you successfully coordinated a project? | This question assesses your project coordination experience and ability to work with diverse stakeholders. | Outline the project goals, your role in the coordination process, and the outcome of the project. |
| How do you prioritize tasks when managing multiple responsibilities? | The interviewer wants to understand your organizational skills and effectiveness under pressure. | Pro members can see the explanation. |
| Describe a situation where you had to analyze data to make a decision. What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |