Business Facilitation Consultant

Contribute to the improvement of services offered by government agencies.

This opening expired 8 months ago. Do not try to apply for this job.

UNCTAD - United Nations Conference on Trade and Development

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Application deadline 8 months ago: Thursday 18 Sep 2025 at 03:59 UTC

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Overview

Contribute to the improvement of services offered by government agencies.

You have:

  • A first level university degree, Bachelor or higher, in Business Information Technology, Communications, Engineering, Business Administration or related fields, is required.
  • At least 7 years experience in fields related to information management and project management, are required.
  • Fluency in written and spoken English is required.
  • Knowledge of Arabic is desirable.
  • Experience of work with the implementation of UNCTAD eRegulations/eRegistrations systems is desirable.

Contract

This is a Consultancy contract. More about Consultancy contracts.

Result of Service

The consultant will contribute to the improvement of the services offered by government agencies to businesses and citizens.

Work Location

Home based

Expected duration

As soon as possible for 6 months.

Duties and Responsibilities

Under the supervision of the project coordinator, in the context of the implementation of the business facilitation programme, in close coordination with national and international experts, the consultant will be entrusted with the following tasks: 1. Conduct presentations on the methodology of simplification and automation of public services in English and Arabic. 2. Participate in the identification of the procedures to be automated, in coordination with the national counterparts and conduct research on the corresponding rules and regulations. 3. Create a common online workspace to store research results and summary of regulations. 4. Based on the regulations and application forms, build the applicant’s interface (part A) of the selected service using the eRegistrations system comprising the following screens: a)list of registrations, b)list of requirements, c)costs, d) applicant’s guide page, e) single form, d)documents upload page, e) review and submit page. 5. Database for storing applicant’s data created using the eRegistrations system’s Generic Database Builder (GDB)

Qualifications/special skills

Academic Qualifications: A first level university degree, Bachelor or higher, in Business Information Technology, Communications, Engineering, Business Administration or related fields, is required. Experience: At least 7 years experience in fields related to information management and project management, are required. Experience of work with the implementation of UNCTAD eRegulations/eRegistrations systems is desirable.

Languages

Fluency in written and spoken English is required. Knowledge of Arabic is desirable.

Additional Information

Not available.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Potential interview questions

Describe your experience in project management related to information technology services. The interviewer wants to understand your background in managing projects relevant to technology. Provide specific examples of past projects you've managed, including objectives and outcomes.
Can you explain your approach to streamlining processes within public services? This question assesses your ability to optimize procedures effectively. Pro members can see the explanation.
How would you handle challenges in working with different regulations and requirements? Pro members can see the explanation. Pro members can see the explanation.
What strategies would you use to create a collaborative online workspace? Pro members can see the explanation. Pro members can see the explanation.
Discuss how you would present complicated information to stakeholders. Pro members can see the explanation. Pro members can see the explanation.
How do you ensure data security and privacy when developing databases? Pro members can see the explanation. Pro members can see the explanation.
What makes you a suitable candidate for this consultancy role? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of a successful project you've completed under tight deadlines? Pro members can see the explanation. Pro members can see the explanation.
Added 9 months ago - Updated 8 months ago - Source: careers.un.org