Business Analyst - Technology for Development (T4D), P-3, EAPRO Bangkok, Thailand #117968 (Temporary Appointment for 364 days)

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 105,628 USD and 138,312 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a future

The T4D Business Analyst is directly supervised by the Regional T4D Manager but works closely with Programme staff and in close liaison with the East Asia Pacific Regional Office (EAPRO) ICT and Digital Innovation Unit, the central ICT Division’s DCOE, Digital Health Centre of Excellence (DICE) and UNICEF Innovation where applicable.

How can you make a difference?

The purpose of this role is to service demand for Technology for Development (T4D) programmatic support in the East Asia Pacific Region. UNICEF Programmes increasingly leverage digital means for effective programme delivery, systems strengthening and monitoring. The T4D role assists programme teams in the identification, assessment and integration of ICTs and digital innovation into UNICEF programming; strengthening internal capacity to lead and support T4D related initiatives; identifying and engaging with key partners; building business relationships; applying reusable and replicable technical buildings blocks; and maximizing potential for the scale-up and sustainability of technology and digital innovation for UNICEF programming.

The role will work cross-sectorally with an emphasis on providing recommendations and strategies to ensure integration of digital development and technology innovation into health programming and aim to build the capacity and knowledge within the health sections on digital development, train UNICEF staff, partners, government counterparts and other end users in creating and maintaining high quality digital health systems.

Within the delegated authority and under the given organizational set-up, the T4D Business Analyst may be assigned the primary, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results. Summary of the key functions, accountabilities and related duties or tasks include:

1. Administration of ICT infrastructure, systems and applications and ensure compliance to UNICEF’s Security policies, standards and procedures.

• *Business Rel**ationship Management:* Liaise with the Regional Office to manage Business and Programme Relationship services to define high-level requirements, document and match requirements and guide the development and adaptation of appropriate T4D solutions.
• Portfolio Coordination: Work closely with the DCOE and regional office in deploying a portfolio approach, adapting common solutions prioritized for UNICEF programming (e.g., Digital Public Goods).
• Support and assist design of T4D interventions: Provide support and technical assistance to the Regional and Country Offices in the identification, selection, concept design, deployment and sustainability of T4D interventions to address bottlenecks towards the achievement of programme results.
• Identify and assess Technology and Digital Innovations: Assist programme sections to identify and assess digital public goods for new T4D initiatives, or new phases of on-going initiatives, with immediate potential to improve UNICEF programming.
• Solution procurement and evaluation: Support in the development of request for proposals (RFPs) and selection of appropriate providers. Assist the review of technical solutions to ensure UNICEF standards are followed; contribute to project management processes, generation, and review of terms of reference and vendor selection.
• Deployment advice and support: Assist with implementation strategy of digital technology initiatives. Including technical oversight, troubleshooting and the documentation of challenges and resolutions.
• Design thinking: Support human and user-centred design methods to enable user-acceptance testing, evaluation, documentation and analysis.

2. Policy and Strategic Development for Technology-enabled Programming and System Strengthening

• Digital Transformation Strategy: Provide leadership to the digital development and technology innovation strategy for the region; including assessment of T4D gaps, opportunities and scale-up strategy in support of UNICEF goals and regional priorities.
• Develop, follow and maintain Digital Transformation action plans: Assist to develop a Regional action plan that tracks key achievements and milestones of region-wide support to digital transformation in programming. Use of evidence based data for developing annual workplans, and the identification and prioritization of system bottlenecks.
• Participation in programme and management processes: Work closely with PME to integrate digital development and technology innovation into the programme planning lifecycle. Align with programme priorities and contribute to planning meetings (PMT, PCM, EMT).
• Leadership and Quality Assurance: Oversee development and quality assurance during planning and deployment of T4D initiatives; participate in establishing and maintaining standards, documentation and support mechanisms for T4D.
• Convene and guide compliance with T4D best practices: Participate in Regional Office ICT Governance Committee and support compliance of T4D initiatives with the Principles for Digital Development (http://digitalprinciples.org/) and the Technology Playbook, UNICEF’s standard delivery methodology for technology initiatives.

3. Provide Technical and Programmatic Support in Digital Transformation

• Support and assist design of digital interventions: Advisory and analytical assessments of the digital ecosystem of Regional and Country Programmes, including the contextual and enabling environment, information systems, and system bottlenecks, and identify appropriate digital solutions to address identified bottlenecks.
• Development of a digital roadmap: Coordinate with the Regional and Country Offices, the selected service providers, and regional stakeholders to develop digital roadmaps, including alignment on deployment and capacity building, and scaling of digital technologies.
• Donor co-ordination: Work with the Regional ICT and Digital Innovation Unit and in close coordination with the Programme sections, to coordinate collaboration with international donors and stakeholders on delivering priority digital infrastructure.
• Provide recommendations on sustainability: Provide recommendations on creating an ecosystem that enables sustainable adaption and deployment of digital initiatives.
• Programmatic and technical documentation: Coordinate UNICEF to support regional Governments and implementing partners (IPs) in developing programmatic and technical documentation for the digital initiatives supported.
• Provide technical and programmatic support in Digital Health
• Digital Health Portfolio Coordination: Support deployment of a digital portfolio approach to solutions prioritised for UNICEF health programming (e.g., Digital Global Goods).
• Guide compliance with Digital health best practices: Support compliance of digital health initiatives through the Digital Implementation Investment Guide (DIIG) and Principles of Donor Alignment for Digital Health (https://digitalinvestmentprinciples.org/).
• Advice on effective use of digital health data: In line with the UNICEF Digital Health Approach, contribute to usability and acceptability of digital health data solutions to assure a systems-level approach for how technologies can improve health system performance and improve health outcomes.
• Improved data quality and use: Coordinate with COs to focus on improvements in routine data, including community health and nutrition services data (CHMIS/HMIS), linked to community-based services for children, demand generation and community empowerment), civil registration and vital statistics (CRVS, e.g., births, deaths & cause of death data).

4. Advise on Effective Use of Data Technologies

• Scalable and sustainable technology solutions: Work with UNICEF staff and partners to understand how digital technologies can be applied to key data bottlenecks.
• Data solutions for improving programmatic outcomes: Contributes to usability and acceptability of digital data solutions to assure a systems-level approach for how technologies can improve system performance.
• Improved data quality: Focus on improvements in data, including administrative and service delivery.
• Improved data use: Support regional and country efforts to implement data for action initiatives, including triangulation of data, creating dashboards that can drive decision-making, exploring additional sources of data to attain more granular context-specific data, and for improving programming to define and achieve equity and to better direct investments for both UNICEF, and Partners, including the private sector.
• Support measuring of equity: Assist efforts to assure UNICEF digital transformation-related data will focus on sub-national & other disaggregation for measuring equity.
• Metrics for data use: Assist to define metrics and goals for digital data use and support implementation research and impact evaluations on digital programs.

5. Engage, facilitate and maintain partnerships and networks

• Engage and maintain partnerships and networks: Support the development of partnerships and networks with regional solution providers, innovators, NGOs, cultural and religious organizations, the private sector, media, and academia to build and provide a space to nurture and test new and innovative technologies and build local capacity.
• Advocacy and communications: Participate and support Regional representation in external, inter-agency or partner forums on Digital Development and Technology Innovation.
• Proposal and partnership development: Identify opportunities for resource mobilisation and new partnerships and support proposal and partnership development efforts in close collaboration with ICT Division’s Digital Centre of Excellence, where applicable.
• Provide advice and support to programme partners: Provide technical and operational support to a wide range of stakeholders and partners on UNICEF policies, practices, standards, and norms on technology for development.
• Standards and procedures for ownership: Work with stakeholders to help develop standards, procedures, and partnerships for T4D interventions and their transition to relevant Government and Civil Society Institutions.
• Transfer and skill-sharing for programme partners: Help maintain partnerships with government counterparts and national stakeholders through active sharing and transfer of knowledge, skills and tools to foster and facilitate technology-enabled programming.
• Document localized partners and profiles: Contribute to a catalogue of potential regional specific T4D partners and their profiles/areas of engagement to promote and enhance UNICEF goals for outcomes for children through the use of Technology for Development.
• Donor co-ordination: Work with the Regional ICT and Digital Innovation Unit and in close coordination with the Programme sections, to coordinate collaboration with international donors and stakeholders on delivering priority digital infrastructure and advancing digital investments to support policy and program decision making.

6. Support knowledge management for T4D and Digital Transformation in programming

• Share lessons learned: Identify, capture, synthesize and share lessons learned from T4D for integration into broader knowledge development planning, advocacy and communication efforts.
• Landscape mapping: Assist in maintaining an inventory of Technology and Innovation interventions, assets, resources, and networks.
• Monitoring, evaluation and learning: Work with PME to ensure documentation and clear monitoring and evaluation mechanisms for innovation and T4D projects including baseline data collection, on-going monitoring, as well as first phase data collection and analysis.
• Contribute to Peer Support Networks: Contribute and share to regional and global digital development and technology innovation networks and activities.

7. Capacity Building

• Data analysis for evidence generation: Build capacity of programme staff in analysing the large amounts of data generated through T4D initiatives including the use of data visualization techniques and analytics tools
• Co-create appropriate solutions: Work directly with section chiefs to co-create strategies on how technology and innovation can support the regional and country programme priorities.
• Provide training to stakeholders and end-users: Participate as resource person in capacity building initiatives to enhance the competencies, capacity and knowledge within the programmes on digital development; train UNICEF staff, partners, government counterparts and other end users in digital development and technology innovation.
• Build awareness around Innovation & Frontier Technology: Develop capabilities within Country Office on appropriate use of frontier technology and innovations such as UAVs, wearables, IoTs, mobile money, blockchain etc.

To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or higher) in Business Analysis, ICT Management, Computer Science, Innovation, Digital Development, International Development or another relevant technical field. *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
• A minimum of 5 years of relevant professional experience in information communication technology for development (ICT4D) in a large international organization and/or corporation is required.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

The following qualifications are highly desirable:

• Experience identifying, designing, and implementing solutions for large-scale projects with technical components – including supervising external vendors and software developers; responsibility for business analysis, budgets, contracts, procurement and project management (including task prioritization, workflow coordination, results-driven strategies and proven ability to translate complex ideas from various areas into unified, clear guidance).
• Knowledge and experience working with Digital Public Goods such as DHIS2, OpenMRS, OpenSRP, iHRIS, OpenHIE, SanteSuite, DIVOC, CommCare, RapidPro etc. and deploying, maintaining, and scaling these technologies.
• Exposure to UNICEF, UN or other INGO programmatic areas, including (but not limited to) health, nutrition, child protection and/or education, and experience in applying open source, digital and emerging technology solutions to address programmatic issues.
• Experience designing and supporting digital development and transformation projects with Governments in the Asia and Pacific region.
• Experience in coordination with multiple stakeholders like government agencies, academic institutions, research organizations, private sector, etc. in implementing ICT projects and exploring space for collaboration and partnerships.
• Prior experience working with a multilateral or UN organization.
• Ability to communicate and engage both verbally and in writing with experts and stakeholders from different fields, including policymakers, researchers, and the civil society.
• Work experience in a multi-cultural environment and establishes harmonious and effective working relationships.
• Demonstrated strong analytical, research, report writing and presentation skills.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.