Business Analyst, NOC (Post # 121772), in Business Innovation and Support (BIS) Global Shared Services Centre, Budapest, Hungary

Contract

This is a NO-3 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-3 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, results.

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll, and IT Customer Care.

Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's programme results worldwide. ​

GSSC has won the 2019 Business Services Firm of the Year in Hungary, 26 regional awards announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.

Please visit our UNICEF GSSC page

How can you make a difference?

UNICEF GSSC is looking for a Team Lead as the Business Analyst, for the Business Process Innovation (BPI) team who would be responsible for the leadership, coordination, and oversight of the Business Innovation function to bring efficiency to end-to-end processes using LEAN methodologies. Streamline project deliveries which in turn contribute to strengthening the operation of the Organization enhancing the ability of UNICEF to continue to provide services for mothers and children promoting greater social equity around the world.

Key functions, accountabilities, and related tasks:

1. People Management

• Lead and coordinate the highly specialized BPI team to ensure achievement of their performance targets.
• Provide managerial support, feedback, and ensure that suitable capacity and skills are available to meet project requirements.
• Lead and develop staff through coaching, mentoring and engagement.
• Promote delivery excellence and a vision for the BPI role.
• Support a culture of honest and continuous feedback and performance management.

2. Strategic Business Innovation

• Partner with HQ Divisions, Regional and Country Offices to identify areas for business improvement with high benefit for the Organization.
• Perform essential functions for integrating analytics capabilities in the Section’s work. This will include supporting processes of defining business problems, guiding technical teams in the creation of analytics-driven solutions which are then integrated in business operations.
• Recommend solutions for business improvement using the most appropriate tools and methodologies.
• Keep abreast, research, benchmark, and implement best and cutting-edge practices in HR, Finance, Payroll, and other business areas.

3. Project implementation

• Collaborate with the Project Management Office for status reporting and project delivery.
• Lead the workplan definition for the BPI team and prioritize projects in collaboration with other stakeholders.
• Moderate project discussions for a quick and smooth resolution of potential bottlenecks.

To qualify as an advocate for every child you will have…

Education:

• An Advanced University Degree in Business Administration, Finance, Computer Science or another related field is required. A first University combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.

  Experience:

• Minimum of five (5) years of increasingly responsible professional experience working in in Business process improvement

• Advanced knowledge in the Microsoft 365 Products (including MS Word, MS Excel & MS PowerPoint) is required.
• Strong data analytical skills is required.
• Strong interpersonal and communication skills are required.
• Work experience with UN or an international organization is an asset.
• Knowledge of ERP SAP and/or ServiceNow systems is highly desirable.
• Work experience in Shared Service Centre context is an asset.
• Fluency in English (verbal and spoken) required
• Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish), or local language of the duty station, is considered an asset

As an advocate for every child, you will receive

• A competitive salary which is exempted from paying national income taxes in Hungary on United Nations emoluments. Access here the UN Salary Scale for Hungary, and here a salary calculator for simulation.
• Holidays and leave, including 30 days of annual leaves per year
• Parental leave
• Dependency allowance
• United Nations sponsored medical insurance plan
• Pension plan
• Optional life insurance plan
• Access to professional development and learning programs, online learning and learning path
• Access to staff well-being support
• Access to career development support

Please visit Compensation and Benefit site on UNICEF Career page

National Officer (NO) staff are nationals of the country in which they perform functions of a technical and professional nature. Eligible applicants are nationals of Hungary.

National Officer staff are locally recruited staff and therefore, are responsible for any travel and accommodation arrangements. UNICEF does not facilitate MFA accreditation for locally recruited staff

Remarks: Requirement for internal applicants

Internal applicants from GSSC are required to complete the courses of Learning Paths that are identified as essential when applying to the level of this post. Please visit the L&D Portal Learning and Development (sharepoint.com) for more information.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, Leads and Manages People

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance. Appointments are also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

This VA is open to all (internal and external candidates).