Business Analyst - HOPE, P3, PG- Social Policy - HCT, Geneva Switzerland (TA)

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 140,713 USD and 184,253 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

One of the strategic shifts of UNICEF’s Strategic Plan is the new Goal Area 5, “Every child, including adolescents, have access to inclusive social protection and leaves free of poverty”. In this context, and in order to achieve better results for children, in a more efficient and effective way, UNICEF is mainstreaming and scaling up the humanitarian cash transfer modality across the organization. This is a core priority area of work under UNICEF’s strategic plan, under Goal Area 5, as well as UNICEF’s agenda to increase the resilience of households, communities and systems.

Humanitarian cash Operations and Programme Ecosystem – HOPE is UNICEF’s humanitarian cash transfer management information system. HOPE can (i) collect beneficiary data, (ii) associate data with cash programmes, (iii) create target population (iv) manage payment lists (v) send them to Financial Service Providers (FSP), (vi) reconcile payments, (vii) triangulate payment verification information directly from beneficiaries, (viii) handle grievances and feedback, as well as reporting. HOPE is flexible and can use either UNICEF collected beneficiary data using KoBo Collect, or data collected by other partners including UN agencies and governments.

The Social Policy Social Protection Programme Group Humanitarian Cash Transfer (HCT) unit is looking for a Business Analyst profile to lead on HOPE enhancements analysis in coordination with relevant colleagues in DFAM, ICTD and GSSC.

For every child, a hope….

The purpose of this position is to support the HCT team in developing the technical documentation required throughout the enhancements and maintenance of UNICEF HOPE and to liaise with relevant stakeholders, internal and external. The technical documentation function entails the drafting of functional and business requirements, user stories and visualization of business and process flow to support the architectural and functional enhancements of HOPE. In particular, the position will focus on ensuring there is clear documentation and understanding of both the business and functional requirements of the system. This function plays a critical role in ensuring the enhancement and maintenance required to support an effective system for integrated data management of humanitarian cash transfer programs.

The key result is to ensure that UNICEF HOPE evolving business needs are captured and disseminated from a technical perspective through relevant documents across the various stakeholders involved.

How can you make a difference?

Major duties and responsibilities

• Update UNICEF HOPE artifacts and documentation by reflecting the evolving MIS development ecosystem to ensure up to date information are used by development stakeholders
• Develop and maintain a workplan of the needed documentation with realistic timeline and relevant stakeholders to be involved.
• Participate in technical internal and interagency discussions on HOPE collaboration modalities to inform any changes in the UNICEF HOPE requirements and documents.
• Assess functional requirements based on the existing business and operational requirements.
• Ensure that technical requirements closely align with functional and operational requirements.
• Identify and generate relevant analysis to solve functional bottlenecks and inconsistencies within the different internal and external modules of UNICEF HOPE
• Document the various user-access levels and authorisations as supported by UNICEF internal processes and functional needs
• Maintain, update (and map) a workflow for each different module and component of the UNICEF HOPE
• Based on the various requirements and workflows, collaborate with the MIS development team to maintain and update the HOPE Standard Operating Procedures and Technical Specifications which will be used to guide and support the MIS development and implementation/ use in the field.
• Ensure deliverables are being properly reflected in the development phase by liaising on behalf of EMOPS HCT team at a technical level with internal (e.g.: UNICEF offices and divisions) as well as external stakeholders (UNHCR and Developers)
• Oversee in close collaboration with the ICTD focal points the enhancements of the HOPE
• Report and inform on regular basis the Beneficiary data specialist on progress of the work, identify and flag potential bottleneck that would require strategic and management support

• Supervise and coordinate technical consultants of the HOPE team on a need basis.

  To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or higher) in Advanced university degree in Information Technology Business process management or a related technical field is required. *A first University Degree combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree in the field of journalism, communications, external relations, public affairs, or public relations or corporate communications.

• A minimum of 5 (five) years of professional work experience years of demonstrated knowledge and experience in design and development of management information systems is required.
• Experience in the use and design of Management Information System for HCT programmes is highly desirable.
• Fluency in English (written and verbal) is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability (CRITA), and sustainability

Please click Here to view UNICEF's core values and Here to view our competency framework.

UNICEF competencies required for this post are.

• Nurtures, Leads and Manages People (1)
• Demonstrates Self Awareness and Ethical Awareness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drive to achieve impactful results (2)
• Manages ambiguity and complexity (2)

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to including everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination.

UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.

Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid).

Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF.

UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

“UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/”

For more information on remuneration and benefits, please visit UNICEF’s Entitlements’ page. If you would like to find estimates for entitlements, you may use the online Salary Estimate Calculator

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• This is re-opened to expand the pool of candidates, previously applied candidates do not need to re-apply as their applications have already been given a due consideration.