Business Analyst

IT & Telecom

Contract

This is a World Bank Group grade: GE contract. More about World Bank Group grade: GE contracts.

Business Analyst

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. Visit www.worldbank.org.

ITS Vice Presidency Context:

Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.

Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.

Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.

Unit Context:

The ITS External Solutions (ITSES) is a unit within the ITS Operations & Corporate department (ITSOC) that provides state-of-art information and technology applications to support communications with external audiences, donors, member counties and other key stakeholders. The unit focuses on modernizing the Bank’s digital engagement with the public, external clients, partnerships, and other stakeholders. ITSES works with clients to design solutions that help enable client responsiveness, improve organizational effectiveness, and manage risks.

Position Overview:

The Business Analyst will be part of the team which manages the World Bank’s external web presence. The Business Analyst will work with clients to document requirements and ensure that ITSES web applications meet client needs. The work will be focused primarily on supporting the Bank’s main external presence on www.worldbank.org; data-specific properties such as data.worldbank.org and other data portals, and sites for partnerships or with special requirements. The Business Analyst will support the product owner during all stages of design, development, and implementation by meeting with clients regarding needs and pain points, creating user stories and other documentation, communicating with team members regarding requirements and priorities, and delivering regular status updates.

Essential Job Functions:

•Work with clients to understand business needs and requirements and to develop and maintain a positive client relationship.

•Build stakeholder consensus and ensure everyone is in agreement on the solution being proposed.

•Document business and functional requirements through development of user stories, business architecture, business process and workflows, and other documentation as needed.

•Provide overall support to ensure the successful design, testing, and implementation of web applications.

•Provide status updates to the product owner documenting progress and identifying risks or potential project delays. In addition, maintain project timelines and keep the product owner and client updated during all stages of a project.

•Identify actionable and measurable KPIs and maintain dashboards tracking key KPIs, working with other team members including digital strategy, design, and solution architects.

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. Visit www.worldbank.org.

ITS Vice Presidency Context:

Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.

Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.

Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.

Unit Context:

The ITS External Solutions (ITSES) is a unit within the ITS Operations & Corporate department (ITSOC) that provides state-of-art information and technology applications to support communications with external audiences, donors, member counties and other key stakeholders. The unit focuses on modernizing the Bank’s digital engagement with the public, external clients, partnerships, and other stakeholders. ITSES works with clients to design solutions that help enable client responsiveness, improve organizational effectiveness, and manage risks.

Position Overview:

The Business Analyst will be part of the team which manages the World Bank’s external web presence. The Business Analyst will work with clients to document requirements and ensure that ITSES web applications meet client needs. The work will be focused primarily on supporting the Bank’s main external presence on www.worldbank.org; data-specific properties such as data.worldbank.org and other data portals, and sites for partnerships or with special requirements. The Business Analyst will support the product owner during all stages of design, development, and implementation by meeting with clients regarding needs and pain points, creating user stories and other documentation, communicating with team members regarding requirements and priorities, and delivering regular status updates.

Essential Job Functions:

•Work with clients to understand business needs and requirements and to develop and maintain a positive client relationship.

•Build stakeholder consensus and ensure everyone is in agreement on the solution being proposed.

•Document business and functional requirements through development of user stories, business architecture, business process and workflows, and other documentation as needed.

•Provide overall support to ensure the successful design, testing, and implementation of web applications.

•Provide status updates to the product owner documenting progress and identifying risks or potential project delays. In addition, maintain project timelines and keep the product owner and client updated during all stages of a project.

•Identify actionable and measurable KPIs and maintain dashboards tracking key KPIs, working with other team members including digital strategy, design, and solution architects.

Selection Criteria

•Education: Bachelor’s degree in Computer Science, Information Systems, or Finance with a minimum of 4 years relevant experience or Master's degree with 2 years relevant experience.

•2+ years of relevant technical and business work experience.

•Experience in defining and implementing technology solutions.

•Extensive experience as a Business Analyst.

•Experience with content management systems and implementing websites.

•Extensive experience in gathering business requirements and developing functional specifications.

•Experience with various system development lifecycle methodologies and tailoring the artifacts to those methodologies.

•Experience with Agile methodologies.

Required Skills/Abilities:

•Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices.

•Knowledge of business analysis best practices and ability to effectively apply them.

•Advanced knowledge of specific business area, process, workflows, standards, and business practices.

•Proven conceptual, analytical, and judgmental skills.

•Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders.

•Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus.

•Leadership skills and ability to work well with diverse team members, often in multiple locations.

•Ability to work with different points-of-view and lead the team to convergence, while always keeping the project objectives in sight.

•Strong presentation and facilitation skills.

•Excellent personal organization skills and ability to take things to closure without follow-ups.

•Education: Bachelor’s degree in Computer Science, Information Systems, or Finance with a minimum of 4 years relevant experience or Master's degree with 2 years relevant experience.

•2+ years of relevant technical and business work experience.

•Experience in defining and implementing technology solutions.

•Extensive experience as a Business Analyst.

•Experience with content management systems and implementing websites.

•Extensive experience in gathering business requirements and developing functional specifications.

•Experience with various system development lifecycle methodologies and tailoring the artifacts to those methodologies.

•Experience with Agile methodologies.

Required Skills/Abilities:

•Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices.

•Knowledge of business analysis best practices and ability to effectively apply them.

•Advanced knowledge of specific business area, process, workflows, standards, and business practices.

•Proven conceptual, analytical, and judgmental skills.

•Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders.

•Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus.

•Leadership skills and ability to work well with diverse team members, often in multiple locations.

•Ability to work with different points-of-view and lead the team to convergence, while always keeping the project objectives in sight.

•Strong presentation and facilitation skills.

•Excellent personal organization skills and ability to take things to closure without follow-ups.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Apply now

Added 1 year ago - Updated 1 year ago - Source: worldbank.org