Building Services Assistant

Provide efficient building services support to internal customers.

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UNHCR - UN High Commissioner for Refugees

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Overview

Provide efficient building services support to internal customers.

You have:

  • 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
  • Driving License
  • Experience in support services with exposure to building maintenance, financial management, logistics and procurement
  • Familiarity with ERP system supply chain and financials
  • Knowledge of United Nations administrative, human resources and financial rules and procedures
  • Knowledge of Microsoft Office
  • Knowledge of English and UN working language of the duty station if not English

Deadline for Applications

March 15, 2026Hardship Level (not applicable for home-based)

E (most hardship)Family Type (not applicable for home-based)

Non Family with Residential LocationStaff Member / Affiliate Type

UNOPS LICA4Target Start Date

2026-02-24Terms of Reference

Standard JD will apply.Standard Job Description

Building Services Assistant

Organizational Setting and Work Relationships The incumbent of the position deals with internal customers at HQ, Bureau or in field locations. The Building Services Assistant works within the building management unit and is supervised by the Building Services Associate who defines general work objectives and provides necessary advice and guidance. The Building Services Assistant contributes to the smooth delivery of services to internal customers in an efficient, cost effective, service oriented and timely manner. The Building Services Assistant has, in addition, regular work relationships with third party service providers.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties - Monitor regularly that all contracted service providers comply with the established terms of reference and recommend corrective actions to ensure full client satisfaction. - Under the guidance of the supervisor, prepare and support the organisation of all events and receptions at the relevant premises, liaising with the requesting units to ensure all needs are looked after. - Support the management, maintenance and control of official vehicles. - Handle transportation to and from a number of different locations to support any need of the organization. - Assist with internal moves and transport of goods and furniture; - Assist in performing small repairs within the building, - When required support the daily operation of the warehouse (receive equipment, material, catalogues in the warehouse and verify against the purchase order, for damage/loss and proper record in MSRP; confirm arrival of equipment to all parties concerned; ensure proper storage of materials; prepare standard packing for shipments; inform field offices of shipment details and provide scanned copies of shipping documents; assist preparing insurance documents in case of loss or short landing; assist preparing forms for obsolete/broken equipment of which GSS is the custodian; issue packing lists, prepare shipments, make bookings, and inform weight and volume and specific routing information; check invoices and waybills and settle invoices; assist undertaking physical inventory of the warehouse for all PPEs and STIs). - When required, support the work of the Mail and Stationary Unit. - Verify non-PO invoices for accuracy.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education Not applicable.

Certificates and/or Licenses *Driving License (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience Essential Experience in support services with exposure to building maintenance, financial management, logistics and procurement. Familiarity with ERP system supply chain and financials.

Desirable Knowledge of United Nations administrative, human resources and financial rules and procedures. Knowledge of Microsoft Office.

Functional Skills FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other) IT-Computer Literacy SC-PeopleSoft Supply Chain Management (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

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Desired Languages

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Additional Qualifications

Skills

FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other), IT-Computer Literacy, SC-PeopleSoft Supply Chain ManagementEducation

Certifications

Driving License - OtherWork Experience

Other information

This position doesn't require a functional clearance Remote

No

Potential interview questions

Can you describe your experience with building maintenance and support services? This question assesses the candidate's relevant experience in providing building services. Discuss specific examples of your experience and any challenges you faced.
How do you ensure compliance with established terms of reference for service providers? The interviewer wants to understand your approach to managing service contracts. Pro members can see the explanation.
Tell us about a time you organized an event. What steps did you take? Pro members can see the explanation. Pro members can see the explanation.
What experience do you have with financial management or procurement? Pro members can see the explanation. Pro members can see the explanation.
How do you handle transportation logistics for an organization? Pro members can see the explanation. Pro members can see the explanation.
Explain your familiarity with ERP systems. Which ones have you used? Pro members can see the explanation. Pro members can see the explanation.
What steps do you take to verify non-PO invoices for accuracy? Pro members can see the explanation. Pro members can see the explanation.
Describe your experience with Microsoft Office applications. Pro members can see the explanation. Pro members can see the explanation.
Added 3 months ago - Updated 3 months ago - Source: unhcr.org