Building Services Assistant
Provide building services and support to internal customers efficiently.
Overview
Provide building services and support to internal customers efficiently.
You have:
- 1 year relevant experience with High School Diploma or equivalent or higher.
- Driving License (essential)
- Experience in support services with exposure to building maintenance, financial management, logistics and procurement.
- Familiarity with ERP system supply chain and financials.
- Knowledge of United Nations administrative, human resources and financial rules and procedures.
- Knowledge of Microsoft Office.
- Knowledge of English and UN working language of the duty station if not English.
Deadline for Applications
March 15, 2026Hardship Level (not applicable for home-based)
E (most hardship)Family Type (not applicable for home-based)
Non Family with Residential LocationStaff Member / Affiliate Type
UNOPS LICA4Target Start Date
2026-02-24Terms of Reference
Standard JD will applyStandard Job Description
Building Services Assistant
Organizational Setting and Work Relationships The incumbent of the position deals with internal customers at HQ, Bureau or in field locations. The Building Services Assistant works within the building management unit and is supervised by the Building Services Associate who defines general work objectives and provides necessary advice and guidance. The Building Services Assistant contributes to the smooth delivery of services to internal customers in an efficient, cost effective, service oriented and timely manner. The Building Services Assistant has, in addition, regular work relationships with third party service providers.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties - Monitor regularly that all contracted service providers comply with the established terms of reference and recommend corrective actions to ensure full client satisfaction. - Under the guidance of the supervisor, prepare and support the organisation of all events and receptions at the relevant premises, liaising with the requesting units to ensure all needs are looked after. - Support the management, maintenance and control of official vehicles. - Handle transportation to and from a number of different locations to support any need of the organization. - Assist with internal moves and transport of goods and furniture; - Assist in performing small repairs within the building, - When required support the daily operation of the warehouse (receive equipment, material, catalogues in the warehouse and verify against the purchase order, for damage/loss and proper record in MSRP; confirm arrival of equipment to all parties concerned; ensure proper storage of materials; prepare standard packing for shipments; inform field offices of shipment details and provide scanned copies of shipping documents; assist preparing insurance documents in case of loss or short landing; assist preparing forms for obsolete/broken equipment of which GSS is the custodian; issue packing lists, prepare shipments, make bookings, and inform weight and volume and specific routing information; check invoices and waybills and settle invoices; assist undertaking physical inventory of the warehouse for all PPEs and STIs). - When required, support the work of the Mail and Stationary Unit. - Verify non-PO invoices for accuracy.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
Field(s) of Education Not applicable.
Certificates and/or Licenses *Driving License (Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience Essential Experience in support services with exposure to building maintenance, financial management, logistics and procurement. Familiarity with ERP system supply chain and financials.
Desirable Knowledge of United Nations administrative, human resources and financial rules and procedures. Knowledge of Microsoft Office.
Functional Skills FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other) IT-Computer Literacy SC-PeopleSoft Supply Chain Management (Functional Skills marked with an asterisk* are essential)
Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Required Languages
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Desired Languages
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Additional Qualifications
Skills
FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other), IT-Computer Literacy, SC-PeopleSoft Supply Chain ManagementEducation
Certifications
Driving License - OtherWork Experience
Other information
This position doesn't require a functional clearance Remote
No
Potential interview questions
| Describe a time you ensured compliance with service provider agreements. | The interviewer wants to assess your ability to monitor and enforce quality standards. | Provide a specific example of how you handled compliance and resolved any issues. |
| How have you managed logistics for events in previous roles? | This question gauges your experience in coordinating logistics for events. | Pro members can see the explanation. |
| Can you give an example of handling a difficult customer service situation? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks in a busy work environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use for effective inventory management? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain your experience with financial management systems. | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure safety and compliance in building maintenance? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time you had to perform repairs or maintenance on your own. | Pro members can see the explanation. | Pro members can see the explanation. |