BENEFITS ASSISTANT

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.

Salary

The salary for this job should be more than 8,015 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting

This position is located in the International Civil Servants Mutual Associations (ICSMA) for the sub-entity La Mutuelle. The incumbent reports to the Chief Finance Officer.

Responsibilities

Within delegated authority, the Benefits Assistant will be responsible for the following duties:

Loan processes: •Process the final verifications and checks of the housing and ordinary loan studies and, once validated, submitted them to the Chief Finance Officer and/or the Executive Secretary for approval; •Verify that all required documents have been submitted by the applicant; •Verify the financial situation of the applicants and ensure the accuracy of the statements made by the applicants on the loan application forms; •Audit the loan studies and ensure that all rules, regulations and procedures have been respected and applied during the processes; •If necessary return the file to the staff member who made the study for corrections and, if needed, provide explanations on why and how to correct; •Register the result of the loan study in the IT system; •Provide applicants with the result of the loan study; •Answer questions from applicants regarding the result provided or transfer them to the staff member who made the study for follow-up and/or modifications.

Monthly recovery processes: •Prepare the monthly salary recoveries for loan repayments and savings and submit the information to the related payrolls; •Control and manage the reconciliation between amounts received from payrolls and amounts requested; •Handle any discrepancies that might result from a change in interest rate, a retirement, a separation from the organization, a transfer to another organization; a lack of repayments, etc.; •Liaise with the Human Resources and Finance departments; •Generate new loan documents such as contracts, amortization tables, loan statements and remit them to the members and organizations; •In case of leave without pay or unpaid debt or separation from the organization handle the process with the member, the organization (HR and Finance unites), the insurance company, the debt collection agencies, etc.

Other duties: •In the absence of the Chief Finance Officer approves the ordinary loans applications and liaise with the Executive Secretary for the housing loan applications or ordinary loan applications which require approval from the Executive Secretary or Credit Committee; •Train general service staff in all loan-related processes; •Replaces, if needed, colleagues who handle the monthly recovery processes; •Review, update, propose operational procedures and process tests before implementation; •Answer emails and phone calls.

Competencies

Professionalism: Good knowledge of ICSMA's and La Mutuelle's rules and procedures, and of the customer lending process. Very good knowledge of Office 365 (Word, Excel, Powerpoint, Teams, Outlook). Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Education

High school diploma or equivalent.

Job - Specific Qualification

Training or apprenticeship in sales and/or finance and/or banking is desirable.

Work Experience

A minimum of seven (7) years of experience in the financial field is required. The minimum number of years of relevant experience is reduced to five (5) for candidates with a first-level university degree or higher.

A minimum of one (1) year of relevant experience in customer lending processes is required.

A minimum of three (3) years of experience in an International Organization is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this position, fluency in both English and French is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

The position is funded on an annual basis by La Mutuelle, an ICSMA entity. The service is limited to La Mutuelle only.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Regulations. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible candidates selected from outside the duty station are responsible for all expenses related to their relocation to the duty station. Locally-recruited staff are not entitled to the allowances or benefits exclusively applicable to international recruitment.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions.

Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.