BENEFITS ASSISTANT (2 posts)

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.

Salary

The salary for this job should be more than 7,933 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting

This position is to be filled within the International Civil Servants Associations (ICSMA), for its entity La Mutuelle. The incumbent will report to the Investment Officer.

Responsibilities

Under the supervision of the Investment Officer, the incumbent: LOAN APPLICATIONS PROCESSING: - Verifies all information provided by applicants in the loan applications, notably with the Human Resources and Finance Departments, and with La Mutuelle's files; - Verifies all information provided by applicants on existing indebtedness. Calculate, according to the rules and in consideration of the category of loan requested (ordinary or housing) and the specificities of the Organization concerned, the amount of the possible loan; - Checks the validity, accuracy and relevance of the documents provided in support of the loan applications; - Liaises with the applicants to request more information, clarification, supporting documents to process the study; - Provides information by telephone and/or email to requestors about the services provided by ICSMA, notably those related to the loan process; - Follows up and verifies the justifications received related to the utilization of the funds for housing purpose or for another means. CUSTOMER SERVICE: - Provides information on the various services offered by ICSMA and enroll new members; - Finalizes the loan processes (verification of the documents received, issuance and approval of the bank transfers,…); - Processes financial transactions such as deposits and withdrawals from members’ CHF and USD current and deposit accounts; - Processes accounting transactions related to loans and financial transactions. Receives feedback and complaints from members and applicants; - Opens and closes the teller, estimates cash requirements, orders funds to the bank, counts the cash register with the accountant. Effect all bank transfers via e-banking and other IT system, contacts the bank or the member in the event of enquiries, problems with a transaction, establishes the list of standing orders,…; - On duty at affiliated organizations. SECRETARIAT: - Handles the reception of documents received from members (loan applications, designations of beneficiaries, powers of attorney, address changes, bank account registrations, etc.), enters them into the computer system, requests missing documents or correction of incorrect ones, handles telephone calls, e-mails, provides documents to members, files documents in physical or electronic folders.

Competencies

Professionalism: Very good knowledges of lending, cashiering, Microsoft Office 365 and Web applications; Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

High school diploma or equivalent.

Job - Specific Qualification

Training or an apprenticeship in Administration is desirable. Please explain, in detail, how you meet this criterion.

Work Experience

A minimum of seven (7) years of relevant experience in the financial field is required. The minimum years of relevant experience is reduced to five (5) for candidates who possess a first-level university degree or higher.. A minimum of three (3) years of experience within the United Nations Common System or a similar international organization is desirable. A minimum of one (1) year of relevant experience in customer lending processes is desirable. At least one (1) year of relevant experience in bank reconciliations is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in both English and French is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise, which will be followed by competency-based interview.

Special Notice

The position is funded on an annual basis by La Mutuelle, an ICSMA entity. The post is limited to La Mutuelle only. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Regulations. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible candidates selected from outside the duty station are responsible for all expenses related to their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.