Beirut - Retail Associate, G6 | Lebanon |
Manage day-to-day operations with contracted retailers for food assistance.
Overview
Manage day-to-day operations with contracted retailers for food assistance.
You have:
- University degree in Business Management, Economics, Supply Chain, Retail or other related field of study.
- At least six (6) years of experience in the field of Supply Chain, Procurement, or general business management.
- Experience with procurement practices
- Knowledge of retail sector, shop management, and retail standards.
- Good organizational, communication, and collaboration skills.
- Ability to coach and train others, ability to influence a team.
- Good knowledge of data management and analysis.
- Knowledge of Microsoft Office (Excel, Word and PowerPoint).
- Excellent written and oral communication skills in English and Arabic.
Qualified women and people with physical impairments are strongly encouraged to apply.
WFP celebrates and embraces diversity.
It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
JOB TITLE****:
Retail Associate
TYPE OF CONTRACT:
Fixed-Term (FT)
GRADE:
General Service 6 (GS6)
DUTY STATION (City, Country):
Beirut, Lebanon
DURATION:
One (1) year with possibility of extension
NUMBER OF POSITION:
One (1)
TYPE OF VACANCY:
Internal (WFP Lebanese candidates only)
ABOUT WFP
Assisting more than 130 million people in 123 countries and territories each year, the World Food Program (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies partnering with governments, and providing common services that allow the entire humanitarian community to save lives in emergencies and build the resilience of food insecure people and communities.
As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty.
WFP Lebanon provides humanitarian assistance to nearly 1.1 million vulnerable persons, in the form of unrestricted assistance in-kind and cash-based transfers. WFP Lebanon also provides food assistance in the form of snack and fresh food to school aged students and their families. This support is designed to improve the students’ health and make them and their families more motivated to pursue the children’s right to education.
To know more about WFP’s mission, please check the below video:
https://www.facebook.com/WorldFoodProgramme/videos/10154930622760178
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The post is based in Beirut Country Office. Its purpose is to maintain the day-to-day management of WFP contracted Retailers to ensure the successful operation of the Food E-card Programme.
ACCOUNTABILITIES/RESPONSIBILITIES (not all inclusive):
Under the direct supervision of the Retail Officer, the job holder will be responsible for the following key duties:
Ensure the Day-to-Day Contract Management of WFP Contracted Retailers
- Process new contracts for retailers including chairing of PCC meetings.
- Maintain up to date shop list to be shared with all stakeholders on a regular basis (Programme, IT, CBT, etc.)
- Support the Retail Officer with the Shop Management Group (SMG) meeting comprising of key stakeholders (DCD, Head of Emergency Response, Head of VAM, etc.) to discuss and issue sanctions for retailers during contract period.
- Prepare sanctions to retailers (warning letters) and coordinate follow-up actions as required (field visits or other actions)
- Keep up to date records of all performance management activities for WFP contracted retailers.
Act as the liaison to the Financial Service Provider for all day-to-day activities
- Liaise with the Financial Service Provider (FSP) to ensure bank accounts are opened and maintained for WFP contracted retailers.
- Resolve any issues that arise from operations (redemption issues, etc.) including liaising with Field Offices for their confirmations.
- Liaise with the bank for all account management requirements during contract (Freezing of POS, POS retrieval, etc.)
Support Retail Activities for the Food E-card Programme
Coordinate shop assessments to contract new retailers across Lebanon.
Conduct onboarding sessions for new retailers.
- Perform other duties as required.
WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR
Leads by
Example
with Integrity
Upholds WFP values, principles, and
standards
Demonstrates and encourages others to uphold the WFP values, principles and standards
Respects others and values diversity
Values diversity using respectful and inclusive language, and encourages others to do the same
Stays focused and calm under pressure
Stays focused and calm when under pressure and encourages others to do the same
Demonstrates humility and a willingness to learn
Shows humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and taking up opportunities to develop
Drives Results and Delivers on
Commitments
Delivers results for maximum impact
Holds self and/or others accountable for the delivery of results
Delegates
appropriately
Delivers results against delegated tasks and seeks guidance and support where needed
Adapts readily to change
Responds readily to change adjusting work as needed
Fosters Inclusive and Collaborative
Is inclusive and
collaborative
Promotes inclusive teamwork and psychological safety by sharing ideas and openly raising issues
Gives timely and constructive
feedback
Supports development for others by giving timely and constructive feedback
Builds and shares
new perspectives
Listens attentively to others to capture, learn, build and share new perspectives
Applies Strategic
Thinking
Communicates and
fulfils WFP’s vision
Fulfils WFP’s vision and is able to explain how their objectives support the vision
Embraces curiosity and new ways of doing things
Demonstrates curiosity, and proposes new ways of doing things when relevant
Analyses and
evaluates data
Gathers data and shares knowledge to inform team decision making
Considers the impact of decisions
Implements decisions and asks questions to understand the impact for wider objectives
Builds and
Maintains
Sustainable
Partnerships
Builds partnerships
Builds partnerships by seeking out opportunities to work with others
Collaborates to deliver common
objectives
Collaborates with partners by sharing information and working together to deliver common goals
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
University degree in Business Management, Economics, Supply Chain, Retail or other related field of study.
Experience:
At least six (6) years of experience in the field of Supply Chain, Procurement, or general business management. Experience with contract management, negotiating, partnership and management experience is a plus.
Technical Knowledge & Skills:
Experience with procurement practices
- Knowledge of retail sector, shop management, and retail standards
- Good organizational, communication, and collaboration skills
- Ability to coach and train others, ability to influence a team.
- Good knowledge of data management and analysis
- Knowledge of Microsoft Office (Excel, Word and PowerPoint)
Languages:
Excellent written and oral communication skills in English and Arabic.
DEADLINE FOR APPLICATIONS
05 March 2023
Ref.: VA 377754
Kindly note the only documents you need to submit at this time are your CV and Cover Letter****. Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time.
For candidates who experience problems accessing WFP E-recruitment platform and need accommodations in applying, please contact [email protected] mentioning the VA number in the subject line.
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Potential interview questions
| Can you describe a time when you successfully managed a contract? | This question assesses your contract management experience and problem-solving skills. | Discuss a specific contract you managed, detailing the challenges you faced and how you overcame them. |
| How do you ensure effective communication with team members across different departments? | This question explores your collaboration and communication skills within a team context. | Pro members can see the explanation. |
| What strategies do you use to coach and influence your team? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a time you resolved a complex issue involving multiple stakeholders. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you adapt to changes in your work environment? | Pro members can see the explanation. | Pro members can see the explanation. |