Aviation Assistant (UNHAS Booking) - SC5 - Pemba, Cabo Delgado

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

WFP does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, offer, training, or any other fees). Offers of WFP employment or job openings with requests for payment of fees are fraudulent. WFP does not concern itself with information on bank accounts. Any requests for such payment or information should be refused and reported to local law enforcement authorities for appropriate action and to WFP for its information.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Area Offices (AOs) or Field Offices (FOs) and report to the Aviation Officer or the designate. Job holders typically specialize in either air transport or air movement and at this level they work under minimal supervision taking responsibility for the completion of a range of processes and activities requiring some interpretation of standard guidelines/practices. Job holders are able to recommend straightforward courses of action to staff and may allocate tasks and support other staff.

In mid-2020, a sharp deterioration of the humanitarian situation in northern Mozambique led to an estimated 1.3 million people needing emergency assistance. The Non-State Armed Groups (NSAGs) expanded their area's interventions, which resulted in the capture of several district capital cities and intensified violence. Following HC/RC's request, UNHAS Mozambique was established in December 2020 with one staff, operating one 19-seater Let-410 short take-off and landing aircraft to three main destinations. After March 2021, following the Palma attack, UNHAS gets one additional Let-420 Aircraft on the ADHOC contract to support the humanitarian community in responding to the people affected by the conflict.

JOB PURPOSE

To perform a range of coordination and administrative activities that contribute to the safe and effective air service to the humanitarian community.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in air traffic control, flight dispatch, aeronautical engineering, or a related field is essential for Air Operations roles, desirable for Air Movement roles. Experience: At least (5) Five years of experience in a related field. Language: Fluency in both oral and written communication in English and Portuguese.

KEY ACCOUNTABILITIES (not all-inclusive)

1. To receive and manage flight bookings from eligible agencies (UN, Diplomatic Missions, Media, and NGOs) for travelling with WFP AFO flights. 2. Communicate with the agencies regarding the UNHAS procedures and update them accordingly on new procedures. 3. Provide flight information, flight confirmation, via e-mail/phone to the concerned agencies. 4. Distribute tickets and Air waybills one day before the flight to the passengers and confirm the flight reporting and departure times. 5. Print the manifests and give complete information about the passengers’ payment and flying status to the staff to the checking desk at the airport. 6. Receive the airport checking manifests and updating the office database, specifying no shows and cancellations. 7. Prepare monthly and quarterly flight reports for the Air Operation Officers. 8. Record, process, compile and prepare daily, weekly and monthly reports on flying hours, aircraft status, passenger and cargo loads 9. Performing any other tasks as requested by the supervisor

LEADERSHIP FRAMEWORDK - OUR BEHAVIOUR MATTERS

Leads by Example with Integrity Lives WFP values and shows humanity and integrity by role modelling care for others

Drives Results and Delivers on Commitments Delivers on commitments and adapts readily to change

Fosters Inclusive and Collaborative Teamwork Is inclusive and collaborative, and contributes to a culture of learning and personal growth

Applies Strategic Thinking Demonstrates commitment to gather perspectives, analyze options and risks, and propose new ways of doing things

Builds and Maintains Sustainable Partnerships Builds and nurtures external partnerships & collaborates with partners to deliver common objectives

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Supply Chain Management and Optimization Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks. Planning, Project & Resource Management Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources. Information Management & Reporting Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community. Service Provision, Aviation Contracting & Operational Execution Supports the negotiation of contracts with third parties by collecting and collating necessary information to enable WFP to make informed decisions. Aviation Performance Measurement & Quality Control Demonstrates commitment to carrying out individual activities related to aviation in compliance with WFP's operating standards to make safe and responsible decisions within own scope of work. Specialized Technical Knowledge in Aviation, Safety and Security Uses aviation systems to monitor operational, safety and security issues in WFP’s aviation services such as airlift and airdrop operations, evacuation flights, and other chartered flight operations.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Experience in restricted flying zones, and other aviation risks and assisting in flight planning. • Experience in handling passenger manifests and aircraft loading. • Experience in interpreting routine weather reports. • Experience in basic flight following and radio telephony procedures.

TERMS AND CONDITIONS

Type of Contract: Service Contract - Level 5

Duration: 12 months

Duty Station: Pemba, Cabo Delgado

DEADLINE FOR APPLICATIONS

Please note that this role is open to Mozambican nationals only. Please attach a copy of your national ID or national passport when applying. Interested and qualified female candidates are requested to submit online applications through eRecruitment. Applications that do not meet the above requirements will be disregarded. Only shortlisted candidates will be contacted.

Deadline for Application: 11th July 2023

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.