Associate Special Assistant
Support the Deputy Commissioner-General for Programmes and Partnerships in various executive tasks
Overview
Support the Deputy Commissioner-General for Programmes and Partnerships in various executive tasks
You have:
- Humanitarian, development, political affairs, diplomacy, conflict resolution, programme management or related field is required.
- Experience with an executive office is an asset, as is experience working with the UN or other international organization.
- Very good analytical, drafting, and reporting skills.
- Excellent oral and written communication skills.
- Experience managing and analyzing data and information.
- Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners.
- Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.
- Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment.
- Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.
- Have affinity with or interest in refugees studies, international relations, Middle Eastern studies, volunteerism as a mechanism for durable development, and the UN System.
Contract
This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.
UNRWA’s Executive Office (EO) is responsible for providing support to the Commissioner-General and the two Deputies Commissioner-General in executive planning, formulation and coordination of all aspects of UNRWA management. The EO oversees field offices, representative offices in Brussels, Cairo, New York and Washington D.C, HQ programmes and support departments. The EO leads and sustains organizational change Agency-wide, manages high-level strategic decision-making, serves as a catalyst for cooperation Agency-wide, and manages sensitive issues and diverse risks deriving from both the external and internal environment. The work of the Executive Office encompasses the following interrelated and interconnected spheres of work: 1) providing vision, leadership and strategic direction to the Agency, 2) leading organizational design, 3) governance and decision-making, 4) policy, 5) operational oversight, 6) internal stakeholder engagement and 7) advocacy and external stakeholder engagement.
The Deputy Commissioner-General for Programmes and Partnerships (DCG/PP) provides leadership and oversight of the Agency’s Field Offices (in the Gaza Strip, the West Bank, Jordan, Lebanon and Syria) and a number of HQ departments/divisions, including the departments of Education, Health, Relief & Social Services, Microfinance, External Relations and Communications, and the Protection division. The DCG/PP leads and coordinates UNRWA’s efforts to protect and ensure timely and effective provision of services to Palestine Refugees during times of crises, such as conflict and/or public health emergencies, ensuring effective preparedness and response throughout the Agency. The DCG/PP oversees the Agency’s humanitarian response and emergency response mechanisms, including for the current crisis in Gaza and Lebanon. The DCG/PP represents the Commissioner-General at senior/ministerial level with host and donor Governments, at international, regional, and inter-agency meetings, seminars, and conferences, and with government and intergovernmental bodies, such as the General Assembly and its committees.
Additional information:
International UN Volunteers are entitled to:
• Monthly Volunteer Living Allowance (VLA) at the amount of USD 2,507.69 (subject to change in monthly Post Adjustment Modifier). • Entry lumpsum, Exit lumpsum; and Travel Allowance • Annual and learning leaves; • Free Medical and life insurance; and • Free access to different learning platforms.
For more information on UN Volunteer benefits, entitlements and support, please visit: https://www.unv.org/become-volunteer/volunteer-abroad
Within the delegated authority and under the direct supervision of the Special Assistant to the Deputy Commissioner General for Programmes and Partnerships (DCG/PP), the UN Volunteer will:
• Ensure optimal preparation of and follow up to meetings and engagements of the DCG/PP with internal and external interlocutors; • Provide substantive and practical support, serving as secretariat in meetings chaired by the DGC/PP • Draft and prepare correspondence, briefing notes, background documents, reports, talking points, speeches, presentations, social media posts, etc. • Follow up on the implementation of decisions and on other matters referred by the DCG/PP to HQ departments and field offices • Contribute to the optimal flow of information to, from and within the Executive Office; • Colle ct, analyse, and present data and other information gathered from diverse sources to support decision making; • Support the substantive preparation of and follow up to missions by the DCG/PP • Support the maintenance of an effective system of information management • Serve as the EO focal point for specific subjects and/or departments and field offices reporting to the DCG/PP • Perform any other related tasks as required or assigned by the Special Assistant to the DCG/PP.
• Professionalism • Integrity • Adaptability and flexibility • Communication • Analysing • Planning and organising • Team work
humanitarian, development, political affairs, diplomacy, conflict resolution, programme management or related field is required; experience with an executive office is an asset, as is experience working with the UN or other international organization; • Very good analytical, drafting, and reporting skills • Excellent oral and written communication; • Experience managing and analyzing data and information • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Have affinity with or interest in refugees studies, international relations, Middle Eastern studies, volunteerism as a mechanism for durable development, and the UN System.
Location: The Hashemite Kingdom of Jordan is located in the Middle East. Bound by Syria to the north, Iraq to the northeast, Saudi Arabia to the east and south, Red Sea to the south and the Palestinian National Authority to the west.
Weather: Jordan’s climate can be classified as semi-arid (Bsh) on the Koeppen-Geiger classification. It features a hot, dry climate characterized by long, hot, dry summers and short, cool winters. The climate is influenced by Jordan's location between the subtropical aridity of the Arabian desert areas and the subtropical humidity of the eastern Mediterranean area. January is the coldest month, with temperatures from 5°C to 10°C, and August is the hottest month at 20°C to 35°C. Daily temperatures can be quite hot, especially in the summer; on some days it can be 40°C or more, especially when a hot, dry southerly wind blows. Such winds can sometimes be very strong and can cause sandstorms. About 70 percent of the average rainfall in the country falls between November and March; June through August are often rainless. Rainfall varies from season to season and from year to year. Precipitation is often concentrated in violent storms, causing erosion and local flooding, especially in the winter months.
Safety and Security: Jordan is a relatively stable country. The potentials for internal or external armed conflict are considered very unlikely in the current political environment. Peaceful demonstrations, and sometimes road blockages, do occur in Jordan, motivated by domestic factors such as unemployment, deprivation of resources and development or for regional issues such as solidarity with the Palestinian cause or with the Syrian crises. Most of these events are driven by civil society unions and Islamic parties. Domestic tribal civil unrest sometimes turns violent, especially outside main cities, due to tribal disputes or socio-economic reasons. In all occasions law enforcement agencies usually manage to contain the situation rapidly. Road traffic accidents are the primary threat against UN personnel in Jordan. Poor road conditions and bad driving behaviours are the main reasons for the high rate of traffic accidents. Amman is a category A duty station with security level 1.
Transportation and housing: Taxis as well as ride-hailing services (Uber and Careem) are abundant and affordable in Amman. Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Public minibuses are the most common form of public transport. They normally only leave when full, so waiting times of an hour or more are inevitable, especially in rural areas. The larger air-con buses offer a speedy and reliable service, departing according to a fixed schedule. Housing is readily available with rents for one- to two-bedroom apartments ranging between 500 and 800 JD (1 JD = 0.708 USD) depending on the location.
Health Services: Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Almost all doctors (and most pharmacists) speak English; many have studied abroad.
Language: The official language of Jordan is Arabic, but English is widely spoken – especially in the cities. Many Jordanians have travelled or have been educated abroad so French, German, Italian and Spanish are also spoken, but to a lesser extent.
Learn more about Jordan from the Ministry of Tourism’s website: https://www.mota.gov.jo/Default/En
Potential interview questions
| Can you describe a time when you had to manage a complex project? | The interviewer wants to understand your project management skills and your approach to complexities. | Discuss a specific project, the challenges faced, and the successful outcome. |
| What strategies do you use to communicate effectively with stakeholders? | This question assesses your communication strategies and adaptability. | Pro members can see the explanation. |
| How do you prioritize tasks when handling multiple deadlines? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe how you handled a conflict while working collaboratively on a team. | Pro members can see the explanation. | Pro members can see the explanation. |
| Provide an example of a time you had to analyze data to make a recommendation. | Pro members can see the explanation. | Pro members can see the explanation. |