Associate Resettlement Officer

Conduct interviews and assess refugees for resettlement needs

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UNHCR - UN High Commissioner for Refugees

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Application deadline 4 years ago: Sunday 19 Sep 2021 at 23:59 UTC

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Overview

Conduct interviews and assess refugees for resettlement needs

You have:

  • Minimum 2 years of work experience with refugees and/or other people of concern in a protection capacity required, especially in conducting RSD and resettlement interviews.
  • University degree in Law, Social Sciences, Sociology or related field.
  • Fluent in English and Spanish (Mandatory).
  • Knowledge of UN policies and procedures.
  • Strong interpersonal and communication skills in a multi-cultural setting.
  • General computer literacy and good knowledge of data-management programs like Excel, Access, ProGres (asset).

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Description of task

Under the direct supervision of Associate Resettlement & Complementory Pathways Officer, P2, the UN Volunteer will undertake the following tasks:

  • Conduct casework by interviewing identified refugees for resettlement. Assess the resettlement needs and complete RRF (Resettlement Registration Forms) and refer cases for review to the Resettlement Officer;
  • Research country of origin information to support and strengthen resettlement cases;
  • Support and assist in the preparation of and facilitation of resettlement country missions;
  • Assist Resettlement Officer with the organizing of training workshops and seminars on resettlement related issues for UNHCR staff;
  • Manage in a fair manner refugees’ resettlement expectations through information sharing, outreach and counselling;
  • Regularly liaise with Protection, Community Services and other relevant Units to individual case processing within the Office;
  • Regularly update ProGres database with resettlement events and maintain own statistical data for reporting purposes;
  • Participate at the Resettlement Unit, Protection Section and Office meetings when requested;
  • Undertake support resettlement missions to the field when required.

Educational additional comments

University degree in Law, Social Sciences, Sociology or related field.

Experience remark

Minimum 2 years of work experience with refugees and/or other people of concern in a protection capacity required, especially in conducting RSD (Refugee Status Determination) and resettlement interviews.

Language skills

  • English(Mandatory), Level - Fluent
  • Spanish(Mandatory), Level - Fluent

Area of expertise details

  • Knowledge of UN policies and procedures;
  • Field experience;
  • Flexibility and ability to provide support and oversight to numerous projects at once and willingness to undertake some related administrative tasks;
  • Strong interpersonal and communication skills in a multi-cultural setting;
  • Ability to complete tasks within a set time frame;
  • Good analytical skills;
  • Ability to work effectively and with minimum supervision.

Computer skills: General computer literacy (word, email, internet) and good knowledge of the basic data-management programs; Excel, Access, ProGres (asset).

Competencies values

Accountability, Adaptability and Flexibility, Commitment and Motivation, Communication, Integrity, Planning and Organizing, Respect for Diversity, Working in Teams

Application procedure

You can only apply if you have created your profile at https://vmam.unv.org/candidate/signup Watch this video for the specific steps you must follow: https://www.youtube.com/watch?v=VT5uJ_FolWU If you are already registered in UNV's Talent Pool, make sure your profile is up to date before applying. Application deadline: 19-September-2021 at 23:59hrs, Germany time zone

Potential interview questions

Describe a time you had to manage multiple tasks simultaneously in a high-pressure environment. The interviewer wants to assess your ability to handle stress and multitask effectively. Provide an example that highlights your ability to prioritize actions while maintaining quality.
How do you ensure confidentiality and respect for diversity while working with refugees? This question aims to evaluate your understanding of sensitive situations and cultural competence. Pro members can see the explanation.
Can you provide an example of how you have contributed to a team achieving a goal? Pro members can see the explanation. Pro members can see the explanation.
What steps do you take to prepare for an interview with refugees? Pro members can see the explanation. Pro members can see the explanation.
How would you handle a situation where a refugee refuses to cooperate during the resettlement process? Pro members can see the explanation. Pro members can see the explanation.
Added 5 years ago - Updated 1 year ago - Source: unv.org