Associate Registration Officer

Volunteering

Overview

Support the registration and identity management of refugees in Mozambique.

You have:

• Minimum 2 years of experience in humanitarian or development operations, focusing on registration and data collection.
• Knowledge of UNHCR's protection mandate is a strong asset.
• Experience with population census, profiling, and data collection software is desirable.
• Strong interpersonal and communication skills.
• Ability to work effectively in a multi-cultural environment, respecting diversity.
• Willingness to travel within the area of operations and adapt to changing environments.

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Mozambique currently hosts 25,000 refugees and asylum-seekers, mainly from countries in East and Central Africa including: Democratic Republic of Congo, Burundi, Rwanda, and Somalia, Of the total number of refugees and asylum-seekers, the majority of the population lives in Nampula province, including in the Maratane refugee settlement. The rest of the population live in Maputo and other provincial locations in the country. Despite Mozambique’s reservations to key provisions of the 1951 Refugee Convention1: elementary education and property, work permit, right to association, freedom of movement and residence and naturalization laws (art. 13, 17, 22, 26, 34), in practice , asylum-seekers and refugees have enjoyed freedom of movement, access to labor market, primary and secondary education as well as public health care. There has been a recent countrywide population verification exercise and there is continuous registration and data quality enhancement activities. Refugees and asylum seekers are provided with civil documentations, Identity documents and travel documents by the Government. In addition to refugees and asylum seekers, Mozambique hosts 850,000 conflict-induced internally displaced persons (IDPs) in northern region, as per IOM DTM data, mainly in Cabo Delgado and Nampula provinces, and the country is also prone to natural disasters, especially floods and cyclones.

Within the delegated authority and under the supervision of Senior Durable Solutions Officer or his/her mandated representative(s), the UN Volunteer Associate Registration Officer will: - Assist in the implementation of registration, enrolment, and digital identity strategies, for Populations We Serve in compliance with global and regional protection and inclusion objectives and priorities, ensuring that relevant standards are met, and appropriate methodologies and technologies are implemented. - Provide technical support to staff on planned registration and digital identity management activities. - Contribute to the development and dissemination of operational guidance, instructions and capacity-development initiatives, in accordance with policy and guidance disseminated by the Global Data Service in Headquarters. - Design appropriate procedures and systems for assurance of quality registration data and conduct regular data quality and audit checks to monitor the accuracy of data collected, as well as a tool for identification and prevention of fraud. - Assist the country team to establish and strengthen internal digital identity, registration and identity management capacity and/or that of government counterparts to manage registration and maintain population data. - Liaise with Digital Identity and Registration Section of the Global Data Service as necessary to facilitate registration and identity management activities in the region/ country.

Support government authorities to strengthen fair and efficient registration and digital identification procedures and systems and that Population We Serve identity documents or credentials are recognized for the purposes of accessing humanitarian, public and private sector services. - Establish linkages with key partners to implement appropriate case and data management approaches for efficient, accountable and standardized targeting and delivery of assistance and other programming and protection needs. - Support the operationalization and negotiation with government and UN partners related to interoperability of external digital identification systems with UNHCR refugee registration and identity management systems. - Liaise and actively engage with government, humanitarian and development actors, and the private sector to promote the inclusion of refugees and asylum-seekers into host States’ population registers and digital identity systems and the registration of birth, marriages, deaths and other vital events of forcibly displaced persons in the host Government’s civil registry. - Support the collection of reliable data and the availability of effective analysis relating to People We Serve registration, identity management and digital identification at global, regional and country levels (as appropriate) including for the purposes of strategy development and monitoring and evaluation. - Monitor, document and report on registration and identity management activities at the regional/ country level, and report on the impact of support interventions to the management of operations. - Perform other related duties as required. Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities. • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Professionalism: demonstrated understanding of operations relevant to UNHCR; technical capabilities or knowledge relevant or transferrable to UNHCR procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNHCR in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they aretake prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNHCR’s mission and vision, as well as to the UN Core Values.

national and/or international level in humanitarian or development operations, or other relevant programmes; experience with population census, profiling and data collection softwares is an asset, as is experience working in the UN or other international development organization; Knowledge of UNHCR protection mandate is an asset.

Area of Mozambique is 799 380 Km square from North to South. It is tropical hot and humid. The hottest and wettest months are December to February, when the average daily minimum temperatures are around 22°c and the average daily highs of 30°c. The rain season is between October and April. Winters (June to August) are mild with the average daily temperature ranging from 13°c to 24°c. Traffic accidents are common in Mozambique due to the poor condition of the roads and poor driving and vehicle standards. Overland travel on public transport can be hazardous due to poor vehicle and road conditions and is not recommended. The metical is the local currency and exchange rate stands at USD 1 equivalent to about 63.8 (MZN) as per November 2023. Other than meticais, US dollars and South African rand are the main exchange currencies. Major international credit cards (VISA, MasterCard, and Amex) are accepted (hotels, restaurants, and some shops) in all major towns. The public healthcare system in Mozambique is basic and limited. Private clinics can be found in Maputo and larger cities in Mozambique. Mozambique lies in a malaria zone, so the necessary precautions should be taken: Avoiding mosquito bites by using nets, candles and sprays is recommended. Vaccinations for diphtheria, hepatitis A, tetanus and typhoid are recommended. Tap water in Mozambique is not safe to drink, so bottled or boiled water should be used instead. Communication and transport services are available at various costs. The security situation in Maputo is calm. The main concern is criminality targeting medium and high-income individuals and business activities. Accommodation can be found through house renting from the private sector.

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Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: unv.org