Associate Programmes and Partnerships Officer

Support the Deputy Chief of Staff in managing programs and partnerships efficiently.

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UNRWA - UN Relief and Works Agency for Palestine Refugees

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Application deadline 3 months ago: Thursday 12 Mar 2026 at 00:00 UTC

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Overview

Support the Deputy Chief of Staff in managing programs and partnerships efficiently.

You have:

  • At least 4 years of professional work experience at the national and/or international level in programme management, resource mobilization, partnerships, humanitarian, development, political affairs, diplomacy, conflict resolution, or related field is required.
  • Experience with an executive office is an asset as is experience working with the UN or other international organization.
  • Very good analytical, drafting, and reporting skills.
  • Excellent oral and written communication skills.
  • Experience managing and analyzing data and information.
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners.
  • Ability to work and adapt professionally and effectively in a challenging and complex environment involving the regular management of crisis; ability to work effectively in a multicultural team of international and national personnel.
  • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet.
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; ability to work in teams.
  • Have affinity with or interest in refugee studies, international relations, Middle Eastern studies, volunteerism as a mechanism for durable development, and the UN System.

Contract

This is a UNV contract. More about UNV contracts.

UNRWA’s Executive Office (EO) is responsible for providing support to the Commissioner-General and the two Deputies Commissioner-General in executive planning, formulation and coordination of all aspects of UNRWA management. The EO oversees field offices, representative or liaison offices in Brussels, Cairo, Geneva, New York and Washington D.C, HQ programmes and support departments. The EO leads and sustains organizational change Agency-wide, manages high-level strategic decision-making, serves as a catalyst for cooperation Agency-wide, and manages sensitive issues and diverse risks deriving from both the external and internal environment. The work of the Executive Office encompasses the following interrelated and interconnected spheres of work: 1) providing vision, leadership and strategic direction to the Agency, 2) leading organizational design, 3) governance and decision-making, 4) policy, 5) operational oversight, 6) internal stakeholder engagement and 7) advocacy and external stakeholder engagement.

The Deputy Commissioner-General for Programmes and Partnerships (DCG/PP) provides leadership and oversight of the Agency’s Field Offices (in the Gaza Strip, the West Bank, Jordan, Lebanon and Syria) and a number of HQ departments/divisions and representative offices, including the departments of Education, Health, Relief & Social Services, Microfinance, External Relations and Communications, the Protection division and the representative offices in Brussels and Cairo. The DCG/PP leads and coordinates UNRWA’s efforts to protect and ensure the timely and effective provision of services to Palestine Refugees during times of crises, such as conflict and/or public health emergencies, ensuring effective preparedness and response throughout the Agency. The DCG/PP oversees the Agency’s humanitarian response and emergency response mechanisms, including for the current crisis in Gaza. The DCG/PP represents the Commissioner-General at senior/ministerial level with host and donor Governments, at international, regional, and inter-agency meetings, seminars, and conferences, and with government and intergovernmental bodies, such as the General Assembly and its committees.

In the accomplishment of the above duties and responsibilities, the DCG/PP is directly supported by a Deputy Chief of Staff for Programmes & Partnerships.

Additional information: International Specialist UN Volunteers are entitled to: • Monthly Volunteer Living Allowance (VLA) at the amount of USD 2655.32 (subject to change in monthly Post Adjustment Modifier). • Entry lumpsum, Exit lumpsum; and Travel Allowance • Annual and learning leaves; • Free Medical and life insurance; and • Free access to different learning platforms.

For more information on UN Volunteer benefits, entitlements and support, please visit: https://www.unv.org/become-volunteer/volunteer-abroad

Under the overall leadership and guidance of the DCG/PP, and within the delegated authority as well as under the direct supervision of the Deputy Chief of Staff for Programmes and Partnerships, the UN Volunteer: • Support the Deputy Chief of Staff (Programmes and Partnerships) in the overall coordination of key initiatives to advance programmatic and partnerships’ priorities and contributes to the design and execution of innovative proposals. • Facilitate effective coordination and information sharing between the EO, programme departments, field offices, and representative offices, liaising regularly with working-level focal points across the Agency. • Follow up on the implementation of decisions and on other matters referred by the DCG/PP to HQ departments and field offices. • Provide technical and substantive input on issues related to partnerships and resource mobilization, and supports day-to-day engagement between the EO and the External Relations and Communications Department. • Provide technical and substantive input on issues related to strategic planning, programmes and project management, and supports day-to-day engagement between the EO, the Department of Planning, the Field Offices and the Programme departments. • Support the review and finalization of documents/materials submitted for the DCG/PP’s clearance, approval and/or signature. • Ensure optimal preparation of and follow-up to meetings and engagements of the DCG/PP with internal and external interlocutors, providing both substantive and practical support; • Conduct basic research on selected aspects of programmes and partnerships, including collecting, analyzing and presenting data and other information gathered from diverse sources. • Prepare briefing notes, background documents, reports, talking points, speeches, presentations, social media posts, etc. • Contribute to the optimal flow of information to, from and within the Executive Office and supports the maintenance of an effective system of information management and information sharing. • Serve as the EO focal point for specific subjects and/or departments and field offices reporting to the DCG/PP. • Perform any other related tasks as required or assigned by the Deputy Chief of Staff (Programmes and Partnerships).

• Professionalism • Integrity • Adaptability and flexibility • Communication • Analyzing • Planning and organizing • Team work

At least 4 years of professional work experience at the national and/or international level in programme management, resource mobilization, partnerships, humanitarian, development, political affairs, diplomacy, conflict resolution, or related field is required; experience with an executive office is an asset, as is experience working with the UN or other international organization. • Very good analytical, drafting, and reporting skills • Excellent oral and written communication; • Experience managing and analyzing data and information • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners; • Ability to work and adapt professionally and effectively in a challenging and complex environment involving the regular management of crisis; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; ability to work in teams. • Have affinity with or interest in refugees studies, international relations, Middle Eastern studies, volunteerism as a mechanism for durable development, and the UN System.

Location: The Hashemite Kingdom of Jordan is located in the Middle East. Bound by Syria to the north, Iraq to the northeast, Saudi Arabia to the east and south, Red Sea to the south and the Palestinian National Authority to the west.

Weather: Jordan’s climate can be classified as semi-arid (Bsh) on the Koeppen-Geiger classification. It features a hot, dry climate characterized by long, hot, dry summers and short, cool winters. The climate is influenced by Jordan's location between the subtropical aridity of the Arabian desert areas and the subtropical humidity of the eastern Mediterranean area. January is the coldest month, with temperatures from 5°C to 10°C, and August is the hottest month at 20°C to 35°C. Daily temperatures can be quite hot, especially in the summer; on some days it can be 40°C or more, especially when a hot, dry southerly wind blows. Such winds can sometimes be very strong and can cause sandstorms. About 70 percent of the average rainfall in the country falls between November and March; June through August are often rainless. Rainfall varies from season to season and from year to year. Precipitation is often concentrated in violent storms, causing erosion and local flooding, especially in the winter months.

Safety and Security: Jordan is a stable country. The potential for internal or external armed conflict is considered unlikely . Peaceful demonstrations, and sometimes road blockages, do occur in Jordan, motivated by domestic factors such as unemployment, deprivation of resources and development or for regional issues such as solidarity with the Palestinian cause or with the Syrian crises. Most of these events are driven by civil society unions and Islamic parties. Domestic tribal civil unrest sometimes turns violent, especially outside main cities, due to tribal disputes or socio-economic reasons. In all occasions law enforcement agencies usually manage to contain the situation rapidly. Road traffic accidents are the primary threat against UN personnel in Jordan. Poor road conditions and bad driving behaviours are the main reasons for the high rate of traffic accidents. Amman is a category A duty station with security level 1.

Transportation and housing: Taxis as well as ride-hailing services (Uber and Careem) are abundant and affordable in Amman. Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Public minibuses are the most common form of public transport. They normally only leave when full, so waiting times of an hour or more are inevitable, especially in rural areas. The larger air-con buses offer a speedy and reliable service, departing according to a fixed schedule. Housing is readily available with rents for one- to two-bedroom apartments ranging between 500 and 800 JD (1 JD = 0.708 USD) depending on the location.

Health Services: Medical facilities are generally very good, particularly in Amman where there are several modern, well-equipped public and private hospitals. Almost all doctors (and most pharmacists) speak English; many have studied abroad.

Language: The official language of Jordan is Arabic, but English is widely spoken – especially in the cities. Many Jordanians have travelled or have been educated abroad so French, German, Italian and Spanish are also spoken, but to a lesser extent.

Learn more about Jordan from the Ministry of Tourism’s website: https://www.mota.gov.jo/Default/En

Potential interview questions

Can you describe a time when you had to manage a complex program or partnership? This question assesses your experience in program management and how you handle complexities. Provide specific examples demonstrating your leadership and problem-solving abilities.
How do you ensure effective communication among diverse stakeholders? This evaluates your interpersonal and communication skills essential for the role. Pro members can see the explanation.
Describe how you have adapted to changes in a challenging work environment. Pro members can see the explanation. Pro members can see the explanation.
What techniques do you use for analyzing data and presenting findings? Pro members can see the explanation. Pro members can see the explanation.
Tell me about a time you worked in a multicultural team. What challenges did you face? Pro members can see the explanation. Pro members can see the explanation.
How do you prioritize tasks when working under tight deadlines? Pro members can see the explanation. Pro members can see the explanation.
What experience do you have with resource mobilization? Pro members can see the explanation. Pro members can see the explanation.
What is your interest in refugee studies or international relations? Pro members can see the explanation. Pro members can see the explanation.
Added 3 months ago - Updated 3 months ago - Source: unv.org