Associate Programme Monitoring Officer

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

UNHCR interventions are located in Gao, Timbuktu, Mopti, Menaka and Kayes regions with three Sub Offices, as of January 2024, in Gao, Timbuktu, and Mopti. One Field Unit in Kaye, and one Field Office in Menaka to ensure adequate protection and shelter emergency response in the area of “trois Frontières” and particularly improve the protection services refugees. Logistics constraints related to the insecurity and poor roads with limited transportation capacity have a direct impact on UNHCR activities implementation capacity. The partners play a major role in UNHCR Mali remote management strategy considering the challenging operational context in the North and the Center of the country branded by the limited humanitarian access to the population forced to flee due to a combination of factors: insecurity, logistics and acceptability of international (in particular UN) actors. It’s essential that UNHCR provide a significant support to strengthen the human, financial, material, compliance with quality management and the “savoir-faire” of the selected partners. The collaboration with local NGOs at the level of communes is further promoted in the perspectives of empowering the community to respond and manage their protection and development. Since 2021, UNHCR has adopted a new Results-Based Management (RBM) approach and system for strategic planning, budgeting, monitoring, and reporting. The overall purpose of this renewal is to support field operations in making decisions based on evidence, engaging in multi-stakeholder processes, and strengthening their accountability for protection and solutions results. In order to strengthen building of evidence in managing for results and making effective and timely operational decisions, the monitoring and evaluation (M&E) function is being strengthened in all UNHCR Offices. It is against this backdrop that UNHCR Mali is implementing the Result Monitoring Survey (RMS) to monitor changes in the lives of all relevant groups of persons of concern (impacts) and in UNHCR's key areas of engagement (out-comes). The RMS represent an unprecedented opportunity to understand and demonstrate to our stakeholders how effectively we are changing the lives of persons of concern for the bet-ter. The Associate Programme Monitoring and Evaluation Officer will provide guidance and sup-port on monitoring protection and solutions strategies and coordinate with the other sections/units to ensure harmonized monitoring approaches at all levels and throughout the UN-HCR Operations Management Cycle. The incumbent will work in line with the overall UNHCR directions which crucially require working with partners, including persons of concern, governmental institutions, and the private sector, ensuring that programme monitoring, and evaluation are being approached as per UNHCR’s new result framework, renewed Strategic Directions, Global Compact for Refugees (GCR), and corporate positions on SDGs. The incumbent is expected to have contacts within the Organization and outside the duty station, as well as with partners and other stakeholders related to programme monitoring. S/he is expected to work very closely with the Programme colleagues. The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Chapter, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

Under the direct supervision of the Senior Programme Officer, the IUN Volunteer Associate Programme monitoring Office will undertake the following tasks:

• Support the development of Theories of Change and related Results Frameworks and the measurability of multi-year protection and solutions strategies and annual plans. Support evaluation planning for Results Frameworks.
• Contribute to the development and implementation of monitoring plans across all implementation modalities (partnerships, direct implementation, and operational partners), ensuring consistency and coherence of UNHCR’s monitoring activities and ownership of the Multi-Functional Teams.
• Support setting up monitoring systems and indicator tracking, guiding teams on data collection methodologies and sources, age, gender and diversity aggregation, data re-porting and sharing based on agreed protocols and standards, in close collaboration with data registration and IM staffs.
• Based on the recommendation of the operation’s system review, support setting up monitoring system, for monitoring protection, assistance and solutions results (impact, outcomes, outputs) together with relevant teams to ensure a results-based monitoring culture throughout the operation and the operations management cycle.
• Guide staff on timelines, requirements, and their roles relating to monitoring and evaluation, Program Assessment for evidence through the Plan, Get, Show results cycle.
• Support results managers in developing the M&E plan for the strategy and on matters relating to indicators for the results framework.
• Provide support to results managers throughout the year on preparing for and under-taking monitoring activities as well as with analysis and quality assurance of the monitoring data.
• Support results managers in reporting on actuals, quality assurance of results data and analysis of results data.
• Support the roll out of a household survey in second half of year to collect new COMPASS Impact and Outcome indicators that are mandatory as well as those required for the Refugee Response Plan (RRP)
• Follow up periodically with results managers to ensure M&E activities are being under-taken as per the M&E plan and as per the M&E activity plan and escalate any concerns to the Planning coordinator.
• Work closely with the Information Management Officer to develop products reflecting analysis of the data generated from the Monitoring and Evaluation activities and up-date Snr programme Officer on needs and results with evidence.
• Support processes to link monitoring to the operations evaluation and risk management plan.
• Guide and train UNHCR and partner staff in M&E Process, procedures, and systems.

• Assist in the organization and/or delivery of Surveys and Evaluation.

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client oriented.

• Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations.
• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
• Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priori-ties and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.
• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender.
• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse back-grounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;
• Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary.
• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

the field as follows: - Experience in results-based management. - Experience in planning, monitoring, and evaluation in an international development and/or humanitarian context. - Experience in setting up systems and rolling out monitoring frameworks. - Demonstrated experience in emergency and complex field operations.

Minimum of 5 years of experience with Bachelor’s degree or 2 years with Master’s in support to designing and implementing household surveys, preferably at a national scale, out of which at least 2 years are in face-to-face surveys, preferably in low- and middle- income countries.

Advanced skills in IT software and statistical analysis using statistical software. Knowledge of UNHCR’s Tools such Compass, PROMS and Cloud ERP is a distinct advantage. Knowledge of other is an asset.

• The position is based in Bamako, a D non family duty station with good accommodation, public facilities/services and availability of amenities. Road conditions are relatively good for convenient travel around the city. The Rest and Recuperation (R&R) cycle in Bamako is 8 weeks with Dakar as designated location.
• Hot and dry weather conditions during the year. Most houses are equipped with diesel or electrically operated heating system.
• A UN Clinic, hospitals and private clinics are available.
• Bamako is security level 3 or 4 and the rest of the country security level 4 or 5. Generally the likelihood of security incidents is high in related area in the country. Demonstrations are observed many times during the year.
• Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to high level of road traffic going to the downtown in the morning and travel back from the downtown in the evening. Security Considerations:
• On a 1 to 6 overall security level scale, Bamako is at 4 (substantial) while the central and northern parts of the country are at 5 (high). The capital city is at the same security level as the Southern regions which is higher than those of the Western regions. Not-withstanding Bamako 's security level, staff are discouraged from using accommodations that are not recommended by UNDSS or renting apartments in unrecommended suburbs. All accommodations need to be approved, and residential security measures (RSM) implemented.
• The capital city 's security level 4 rating hides high levels of security threats related to terrorism, civil unrest and criminality. Furthermore, with a long-lasting socio-political cri-sis, demonstrations are recurrent in Bamako and other urban locations and are set to take place very often. Up regions, road movements remain the main challenge to the access of POCs due to asymmetric warfare of extremist groups. Improvised Explosive Devices (IEDs) and highway banditry are frequent. UN humanitarian agencies enjoy the broad acceptance by communities through their leaders, but criminals and Non-State Actors are beyond the control of the community leadership.
• The UN staff remain potential targets of crime, armed assaults, and robberies. The crime threats exist both in Bamako and elsewhere in Mali and are becoming more and more violent. Road Traffic accidents also represent a substantial threat with scores of careless ridings of motorcyclists and driving irresponsibility.
• For additional information on occupational safety and health considerations for this du-ty station, please visit this link: https://wwwnc.cdc.gov/travel.