Associate Operations Officer

Support operations and manage partnerships effectively.

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UNHCR - UN High Commissioner for Refugees

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Application deadline 1 year ago: Saturday 11 Jan 2025 at 23:59 UTC

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Overview

Support operations and manage partnerships effectively.

You have:

  • 3 years relevant experience with an Undergraduate degree, or 2 years relevant experience with a Graduate degree, or 1 year relevant experience with a Doctorate degree.
  • Understanding of UNHCR mandate and operations, with minimum 3 years relevant work experience.
  • Field Operations Management experience.
  • Knowledge of English and UN working language of the duty station if not English.
  • Bachelor's in Public Administration, Economics, Social Science, Business Administration, Law, or other relevant field.
  • Certificates in Programme Management are essential.

Hardship Level (not applicable for home-based)

E (most hardship)Family Type (not applicable for home-based)

Non Family with Residential LocationStaff Member / Affiliate Type

UNOPS IICA1Target Start Date

2025-02-01Deadline for Applications

January 21, 2025Terms of Reference

ToR AttachedStandard Job Description

Associate Operations Officer

Organizational Setting and Work Relationships The Associate Operations Officer normally works under the direct supervision of the (Senior) Operations Officer/Coordinator or Head of the Office. The incumbent will support liaising with Partners through sector meetings and other coordination mechanisms in the Area of responsibility (AoR) as deemed necessary and required by the senior management. S/he will also assist with management issues pertaining to the operations within the area of responsibility (AoR). The incumbent will maintain contact with NGO/Implementing partners, Government officials at the Central level, Donors and UN agencies based in the locations covered under AoR. The incumbent also receives indirect guidance from other sections and units relevant to the country programmes. The incumbent may supervise some support staff. Within UNHCR, the incumbent has regular contact with other sections/units at Headquarters and with field offices on issues related UNHCR's programme in the countries/operations covered under the AoR.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties - Support UNHCR's activities in the operations within the AoR, if necessary through mission to the countries/operations covered. - Keep abreast of the events that may affect the situation of persons of concern (PoCs) in the countries/operations under AoR and provide regular reports and relevant information on developments regarding the situation of PoCs as appropriate. - Through a wide network of external contacts and through studying field reports, regularly analyse the operational context, early warning signs and the protection situation of PoCs. - Support the preparation of analytic papers and formulate recommendations for action for the country offices/operations within the AoR. - Support the compliance of UNCHR's project implementation, management and reporting with established policies, guidelines, procedures, and standards. - Contribute to identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the continued efficient implementation of programme activities and effective coordination with other UN agencies and NGOs. - In the bureaux, respond to queries and requests for assistance and guidance from the field, and follow-up where needed, in close coordination with other concerned focal points of the Bureau. - In the field, prepare project proposals, conduct needs assessment in various fields of assistance and monitor implementation of projects under the AoR. - Maintain relations with UN agencies, NGOs and other parties operating in the AoR, in order to promote UNHCR objectives. - Liaise with operational partners on issues relating to the protection and assistance of refugees/IDPs and other persons of concern. - Maintain a wide range of external contacts with Permanent Missions, donors, and civil society organization.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education Public Administration; Economics; Social Science; Business Administration; Law; or other relevant field.

Certificates and/or Licenses Programme Management (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience Essential Understanding of UNHCR mandate and operations. Minimum 3 years relevant work experience.

Desirable Experience in field operations. Experience working with UNHCR; or other UN entities or partners preferably in refugee or humanitarian operations. Proven track record in emergency preparedness, response, and management.

Functional Skills MG-Field Operations Management MG-Coordination (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

,

,

Desired Languages

,

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Additional Qualifications

Skills

MG-Coordination, MG-Field Operations ManagementEducation

Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Economics, Bachelor of Arts (BA): Law, Bachelor of Arts (BA): Public Administration, Bachelor of Arts (BA): Social ScienceCertifications

Programme Management - OtherWork Experience

Other information

This position doesn't require a functional clearance Home-Based

No

Potential interview questions

Describe a time when you had to analyze a complex problem and develop a solution. This assesses your analytical skills and problem-solving ability. Provide a specific example highlighting your thought process and the outcome.
How do you prioritize tasks in a project involving multiple stakeholders? This evaluates your project management and coordination skills. Pro members can see the explanation.
Can you share an experience where you had to adapt your communication style to suit a different audience? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to monitor the progress of projects and ensure compliance with guidelines? Pro members can see the explanation. Pro members can see the explanation.
Tell us about a time you worked closely with external partners. How did you ensure effective collaboration? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: unhcr.org