Associate Operations Officer

Contract

This is a World Bank Group grade: GF contract. More about World Bank Group grade: GF contracts.

Associate Operations Officer

Description

IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2021, IFC committed a record $31.5 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of the COVID-19 pandemic. For more information, visit www.ifc.org

IFC’s Financial Institutions Group (FIG) works through financial institutions to provide much-needed access to finance for millions of individuals and micro, small, and medium enterprises that we would never be able to reach directly. This is an important part of the World Bank Group strategy to end extreme poverty and build shared prosperity.

FIG Asia Pacific provides the strategic investment and advice needed by financial institutions to build a strong, engaged private sector and tackle the region’s most pressing development challenges. We account for about 32 percent of FIG’s Global investment portfolio, and our projects support micro, small, and medium-sized enterprises (MSMEs), climate-smart projects, housing, , supply chains, and digital finance. We demonstrate the business case for greater financial inclusion, particularly for women and other under-served segments of the community. Our tailored advice helps clients build capacity, strengthen risk management, and diversify and scale their product offerings. Stretching from the Pacific to South Asia, our projects are delivering on the IFC 3.0 agenda and enabling the region to fulfill its potential.

FIG Advisory in Asia Pacific leverages on IFC’s global presence, to drive thought leadership and deliver expert advice to our clients towards achieving greater access to finance in our priority markets in the region. Thematic areas of specialization include SME Banking, Microfinance, Agrifinance, Supply Chain Finance, Risk Management, Digital Financial Services, Climate Finance, Gender Finance and Housing Finance and Capital Market.

The jobholder will be responsible for supporting the generation and implementation of advisory engagements in India, under the guidance of Country and Thematic leads, with the key focus primarily on Affordable Housing Finance, (focus on Green Affordable Housing Finance, micro housing and digital interventions in housing finance) as well as Digital Financial Services (includes digital interventions across the lending products offered by Financial Institution) as a secondary focus area. The jobholder will report directly to the Practice Lead in Asia which would be Housing Finance and Capital Market. The jobholder will have a co-supervisory reporting line to the FIG Advisory Services Country Anchor in India. He/she will support the Practice Lead and Operation lead to drive the practice and the delivery of engagements in Asia. He/she will be an integral member of the India country team and will work closely with key stakeholders in supporting the delivery of the WBG/IFC country strategy.

Role and responsibilities :

The jobholder will be responsible for generating and implementing advisory engagements in India, under the guidance of Country and Thematic leads, with the key focus on Housing Finance and Capital Markets Practice as well as on Digital Financial Services .

The main responsibility of the jobholder is to identify business opportunities and contribute to the design and delivery of advisory service projects that operationalize country and thematic mandates, and contribute to knowledge building, sharing and capacity building.

The jobholder should manage the advisory projects throughout the project lifecycle, including pre-implementation phase to identify the right partner and design the project, implementation phase to deliver the service, and post-implementation phase to monitor the performance and close the project. The jobholder should also design the project budget and monitor the expense, hire the consultants, and manage the project team.

Moreover, the job-holder should also actively contribute and participate in engagements linked to the Housing Finance and Capital Markets as well as the Digital Finance practices in the Asia and Pacific region

Main Duties and Responsibilities :

• Participate and support business development efforts in India in close coordination with the country teams and the regional FIG Advisory Services (AS) team. • Support the design and pitch of Housing Finance and Capital Markets as well as Digital Finance propositions for clients and participate in presenting and explaining the proposal to clients. • When required, lead in executing and implementing the advisory projects and ensuring that all inputs and deliverables adhere to internal and client processes, ensuring impactful development results, with a focus on consistently high-quality delivery. • Take responsibility for monitoring and assessing progress of strategic initiatives and recommending corrective action where necessary. • Develop and manage budgets for projects and be accountable for delivering against established business goals/objectives. • Review the quality of the work completed with the project team on a regular basis to ensure that it meets project standards. • Evaluate the outcomes of the program as established during the planning phase. • Demonstrate technical capability and professional knowledge of Housing Finance and Digital Finance across a broad range of technical areas. Ability to articulate this in front of senior executives and members of the Board of Directors (BOD). • Manage client expectations in terms of benefits and stay abreast of current business and industry trends relevant to Housing Finance and Digital Finance. • Proactively identify potential advisory opportunities and generate new business opportunities across all FIG thematic areasin in India as well for his/her primary and secondary practice group as stated above across Asia and Pacific. Understand IFC and its core product areas and actively assess/present solutions that deliver value to clients working in close coordination with investment and client relationship managers. • Develop project management internal documents, including concept notes, implementation plans, project supervision reports, project completion reports, in good quality and a timely manner. • Actively engage within both the FIG Advisory and Investment teams in Asia (and external partners, as needed) to maintain, develop and share expertise and identify opportunities for collaboration. • Actively contribute, both externally and internally, to knowledge management of IFC’s Advisory activities, including capture, development and dissemination of information and knowledge, best practices, solutions and project delivery tools in areas of expertise. This includes contribution to the Housing Finance, Digital Finance and other Practice Groups.

Design and Operationalize Solutions:

• Collaborate with Client Engagement staff as well as industry specialists in the design, pitch negotiation of client solutions. Review and contribute to the development and approval of relevant project documents and client deliverables for complex projects to ensure standards and objectives within a thematic area are met. • Participate in client meetings and monitor progress in implementing thematic recommendations. • Improve the design and delivery of client solutions by incorporating global best practices and lessons from past. Partner with results team in developing appropriate theories of change and results frameworks and indicators to strengthen the development impact and sustainability of client solutions and continuously learn from client projects/ engagement. • Ensure high quality of project supervision and completion documents and provide quality control over client deliverables. Moreover, support client in implementing the recommendations and help trouble shoot as needed.

Create and Share Knowledge:

• Identify and participate in conferences to showcase IFC offerings and value proposition, which includes serving as panelist/ moderator for internal and external events related to thematic area. • Conduct research to shape on-going and future offerings in thematic areas, and develop new tools and guidance to incorporate internal and external best practices.

Build Capacity:

• Design and deliver training and communication strategy for Investment and Advisory staff to better enable them to be champions of thematic area, and for external stakeholders to generate interest in thematic areas and understanding of why it is important/ advantageous to businesses, business climate, community and/or economy. • Drive strengthening the value proposition of Advisory products especially in Housing Finance and Digital Finance through embracing new trends on digitization and partnerships. • Help build a bench strength of experts and consultants in the thematic area across the region.

Staff Supervision:

• Oversee/ supervise assigned consultants. • Ensure quality control of work products and outputs. Set a leading example in contributing meaningfully to periodic calls with the Practice group and help institute a process to govern delivery quality. • Determine resources needed to support projects and ensure efficient/ effective use of resources. • Manage project budgets and align staffing needs.

IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2021, IFC committed a record $31.5 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of the COVID-19 pandemic. For more information, visit www.ifc.org

IFC’s Financial Institutions Group (FIG) works through financial institutions to provide much-needed access to finance for millions of individuals and micro, small, and medium enterprises that we would never be able to reach directly. This is an important part of the World Bank Group strategy to end extreme poverty and build shared prosperity.

FIG Asia Pacific provides the strategic investment and advice needed by financial institutions to build a strong, engaged private sector and tackle the region’s most pressing development challenges. We account for about 32 percent of FIG’s Global investment portfolio, and our projects support micro, small, and medium-sized enterprises (MSMEs), climate-smart projects, housing, , supply chains, and digital finance. We demonstrate the business case for greater financial inclusion, particularly for women and other under-served segments of the community. Our tailored advice helps clients build capacity, strengthen risk management, and diversify and scale their product offerings. Stretching from the Pacific to South Asia, our projects are delivering on the IFC 3.0 agenda and enabling the region to fulfill its potential.

FIG Advisory in Asia Pacific leverages on IFC’s global presence, to drive thought leadership and deliver expert advice to our clients towards achieving greater access to finance in our priority markets in the region. Thematic areas of specialization include SME Banking, Microfinance, Agrifinance, Supply Chain Finance, Risk Management, Digital Financial Services, Climate Finance, Gender Finance and Housing Finance and Capital Market.

The jobholder will be responsible for supporting the generation and implementation of advisory engagements in India, under the guidance of Country and Thematic leads, with the key focus primarily on Affordable Housing Finance, (focus on Green Affordable Housing Finance, micro housing and digital interventions in housing finance) as well as Digital Financial Services (includes digital interventions across the lending products offered by Financial Institution) as a secondary focus area. The jobholder will report directly to the Practice Lead in Asia which would be Housing Finance and Capital Market. The jobholder will have a co-supervisory reporting line to the FIG Advisory Services Country Anchor in India. He/she will support the Practice Lead and Operation lead to drive the practice and the delivery of engagements in Asia. He/she will be an integral member of the India country team and will work closely with key stakeholders in supporting the delivery of the WBG/IFC country strategy.

Role and responsibilities :

The jobholder will be responsible for generating and implementing advisory engagements in India, under the guidance of Country and Thematic leads, with the key focus on Housing Finance and Capital Markets Practice as well as on Digital Financial Services .

The main responsibility of the jobholder is to identify business opportunities and contribute to the design and delivery of advisory service projects that operationalize country and thematic mandates, and contribute to knowledge building, sharing and capacity building.

The jobholder should manage the advisory projects throughout the project lifecycle, including pre-implementation phase to identify the right partner and design the project, implementation phase to deliver the service, and post-implementation phase to monitor the performance and close the project. The jobholder should also design the project budget and monitor the expense, hire the consultants, and manage the project team.

Moreover, the job-holder should also actively contribute and participate in engagements linked to the Housing Finance and Capital Markets as well as the Digital Finance practices in the Asia and Pacific region

Main Duties and Responsibilities :

• Participate and support business development efforts in India in close coordination with the country teams and the regional FIG Advisory Services (AS) team. • Support the design and pitch of Housing Finance and Capital Markets as well as Digital Finance propositions for clients and participate in presenting and explaining the proposal to clients. • When required, lead in executing and implementing the advisory projects and ensuring that all inputs and deliverables adhere to internal and client processes, ensuring impactful development results, with a focus on consistently high-quality delivery. • Take responsibility for monitoring and assessing progress of strategic initiatives and recommending corrective action where necessary. • Develop and manage budgets for projects and be accountable for delivering against established business goals/objectives. • Review the quality of the work completed with the project team on a regular basis to ensure that it meets project standards. • Evaluate the outcomes of the program as established during the planning phase. • Demonstrate technical capability and professional knowledge of Housing Finance and Digital Finance across a broad range of technical areas. Ability to articulate this in front of senior executives and members of the Board of Directors (BOD). • Manage client expectations in terms of benefits and stay abreast of current business and industry trends relevant to Housing Finance and Digital Finance. • Proactively identify potential advisory opportunities and generate new business opportunities across all FIG thematic areasin in India as well for his/her primary and secondary practice group as stated above across Asia and Pacific. Understand IFC and its core product areas and actively assess/present solutions that deliver value to clients working in close coordination with investment and client relationship managers. • Develop project management internal documents, including concept notes, implementation plans, project supervision reports, project completion reports, in good quality and a timely manner. • Actively engage within both the FIG Advisory and Investment teams in Asia (and external partners, as needed) to maintain, develop and share expertise and identify opportunities for collaboration. • Actively contribute, both externally and internally, to knowledge management of IFC’s Advisory activities, including capture, development and dissemination of information and knowledge, best practices, solutions and project delivery tools in areas of expertise. This includes contribution to the Housing Finance, Digital Finance and other Practice Groups.

Design and Operationalize Solutions:

• Collaborate with Client Engagement staff as well as industry specialists in the design, pitch negotiation of client solutions. Review and contribute to the development and approval of relevant project documents and client deliverables for complex projects to ensure standards and objectives within a thematic area are met. • Participate in client meetings and monitor progress in implementing thematic recommendations. • Improve the design and delivery of client solutions by incorporating global best practices and lessons from past. Partner with results team in developing appropriate theories of change and results frameworks and indicators to strengthen the development impact and sustainability of client solutions and continuously learn from client projects/ engagement. • Ensure high quality of project supervision and completion documents and provide quality control over client deliverables. Moreover, support client in implementing the recommendations and help trouble shoot as needed.

Create and Share Knowledge:

• Identify and participate in conferences to showcase IFC offerings and value proposition, which includes serving as panelist/ moderator for internal and external events related to thematic area. • Conduct research to shape on-going and future offerings in thematic areas, and develop new tools and guidance to incorporate internal and external best practices.

Build Capacity:

• Design and deliver training and communication strategy for Investment and Advisory staff to better enable them to be champions of thematic area, and for external stakeholders to generate interest in thematic areas and understanding of why it is important/ advantageous to businesses, business climate, community and/or economy. • Drive strengthening the value proposition of Advisory products especially in Housing Finance and Digital Finance through embracing new trends on digitization and partnerships. • Help build a bench strength of experts and consultants in the thematic area across the region.

Staff Supervision:

• Oversee/ supervise assigned consultants. • Ensure quality control of work products and outputs. Set a leading example in contributing meaningfully to periodic calls with the Practice group and help institute a process to govern delivery quality. • Determine resources needed to support projects and ensure efficient/ effective use of resources. • Manage project budgets and align staffing needs.

Selection Criteria

• At least a master’s degree in Business, Economics or Finance, or related field, or equivalent professional qualification. • At least 6 years’ experience in finance with track record of supporting Affordable Housing Finance. Experience working in Capital Markets and/or Digital Financial Services will be an added advantage • Having worked on mortgage financing area, with direct experience in development of mortgage products, financial/credit risk analysis and digital innovation. • Experience in customer relationship management, portfolio management, credit risk assessment, digital lending and/or product development. • Understanding of how business models in development finance work and able to conceptualize how those models apply in designing client solutions that incorporate thematic mandates. • Understanding of IFC and WBG products/ instruments and where there are opportunities for cross-organizational collaboration. • Understanding of the implications of different policy and regulatory frameworks governing the thematic areas. • Ability to design, negotiate and lead efforts to develop client offerings that reflect in-depth knowledge of thematic area and understanding of business case for how thematic focus will help clients to improve their business. • Demonstrated aptitude and ability to manage consulting projects effectively, including ability to implement projects on time and within budget. • Strong understanding of industry, sector and region to talk intelligently to clients about their specific challenges in implementing thematic mandates. Able to identify how changes in markets, business climate, regulations or emergence of new/successful innovators/ disruptors may create new opportunities for IFC to accelerate its mandate in a thematic area. • Good understanding of IFC products, WBG and how to initiate collaborative efforts to leverage its products/ instruments. • Ability to design research and analytical projects or major portions of complex projects to credibly produce new understanding of a thematic issue and/or potential opportunities to unlock new markets or new streams of business. • Ability to conceptualize and lead research and analytical projects that could ultimately lead to the opening of new markets and/or reframe thinking on thematic approaches to better meet IFC and WBG mandates. • Ability to develop the research storyline that is relevant to and engages targeted stakeholders and mobilizes needed expertise. • Ability to move research proposals and results across functions to ensure relevant aspects becomes anchored and integrated with the work in those functions. • Excellent knowledge of Word, Excel, PowerPoint and aptitude to learn new systems is a must. Ability to use project management systems is a plus. • Excellent written, verbal communication and presentation skills plus fluency in English is a must.

• At least a master’s degree in Business, Economics or Finance, or related field, or equivalent professional qualification. • At least 6 years’ experience in finance with track record of supporting Affordable Housing Finance. Experience working in Capital Markets and/or Digital Financial Services will be an added advantage • Having worked on mortgage financing area, with direct experience in development of mortgage products, financial/credit risk analysis and digital innovation. • Experience in customer relationship management, portfolio management, credit risk assessment, digital lending and/or product development. • Understanding of how business models in development finance work and able to conceptualize how those models apply in designing client solutions that incorporate thematic mandates. • Understanding of IFC and WBG products/ instruments and where there are opportunities for cross-organizational collaboration. • Understanding of the implications of different policy and regulatory frameworks governing the thematic areas. • Ability to design, negotiate and lead efforts to develop client offerings that reflect in-depth knowledge of thematic area and understanding of business case for how thematic focus will help clients to improve their business. • Demonstrated aptitude and ability to manage consulting projects effectively, including ability to implement projects on time and within budget. • Strong understanding of industry, sector and region to talk intelligently to clients about their specific challenges in implementing thematic mandates. Able to identify how changes in markets, business climate, regulations or emergence of new/successful innovators/ disruptors may create new opportunities for IFC to accelerate its mandate in a thematic area. • Good understanding of IFC products, WBG and how to initiate collaborative efforts to leverage its products/ instruments. • Ability to design research and analytical projects or major portions of complex projects to credibly produce new understanding of a thematic issue and/or potential opportunities to unlock new markets or new streams of business. • Ability to conceptualize and lead research and analytical projects that could ultimately lead to the opening of new markets and/or reframe thinking on thematic approaches to better meet IFC and WBG mandates. • Ability to develop the research storyline that is relevant to and engages targeted stakeholders and mobilizes needed expertise. • Ability to move research proposals and results across functions to ensure relevant aspects becomes anchored and integrated with the work in those functions. • Excellent knowledge of Word, Excel, PowerPoint and aptitude to learn new systems is a must. Ability to use project management systems is a plus. • Excellent written, verbal communication and presentation skills plus fluency in English is a must.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.