Associate Operational Data Management Officer

Volunteering Crisis & Emergency Response

Overview

Support data management and analysis for refugee assistance.

You have:

• At least 2 years of experience in operational data management.
• Graduate degree (Masters equivalent) is desirable.
• Knowledge of Microsoft Dataverse including SQL servers and Dynamic CRM.
• Knowledge of UNHCR's PRIMES system is an added advantage.
• Excellent oral and written communication skills.
• Ability to work effectively in a multicultural team.
• Self-motivated with ability to work with minimum supervision.
• Sound security awareness.

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org)

Within the delegated authority and under the direct supervision of the Registration and Identity Management officer, or his/her designated mandated representative(s), the Associate Operational Data Management Officer will undertake the following tasks:

Data Collection, Management and Analysis: • Manage the usage, maintenance and technical support of core operational data applications, including systems that manage refugee registration and identity management (PRIMES) & biometrics (BIMS). • Provide support on the management of the relevant databases, oversee data input and reporting in close collaboration with other officers (protection, registration, community services, etc.) • Create and maintain databases and spreadsheets that meet operational requirements. • Convert, import and export data from systems as required. • Oversee the quality of data collection and ensuring consistency with UNHCR’s standards and guidelines, including the generation of daily/weekly reports on data consistency and data input errors. • Generate, review and analyse data-driven thematic reports. • Prepare reports related to the target population in the cash assistance program for beneficiaries and onward submission to Cash Processing team in Geneva. • Monitor device and user management within local client and field server solutions, including monitoring frequency of data synchronization to prevent and mitigate data loss. • Assist with data quality assessment, data clean-up and data mapping from existing, legacy or external database systems to the applications, as required. • Conduct data collection audits as required. • Identify and integrate additional primary and secondary data into PRIMES as required by evolving needs. • Propose revisions and improvements to the overall design framework and data requirements where required, to ensure content is current, comprehensive, and follows relevant metadata standards; Data Visualization, Reporting and Application: • Support the design and strengthening of operational reports and statistics, including provision of training and user guidance. • Liaise with implementing and operational partners on data issues, if necessary, advise partners on methodological issues and promote timely reporting of data, according to agreed standards, for which they are responsible. • Provide technical assistance in translating data and other program information into easy visual representations, in accordance with data visualization best practices; • Consolidate operational information on a regular schedule to support analysis and design and implement sustainable information management and dissemination systems for data collections, where required.

Training and Technical Support: • Perform database administrator functions in relation to local field server machines that contain operational data, and refugee and other persons of concern data. • Assist in designing and developing standard reports, templates and forms, while ensuring consistency with global guidance and policies, and in consultation with relevant stakeholders, including business module owners. • Provide technical assistance in order to support staff • Identify, diagnose and escalate for the resolution of technical user errors, bugs and queries related to UNHCR core applications on persons of concern data and other operational data systems, in consultation with headquarters, external developers and support teams • Contribute to the capacity building and guidance of technical users and administrators. • Monitor user management and conduct regular clean-up of user accounts and access permissions in accordance with relevant relevant guidance and procedures of the applications and systems under his/her responsibility. • Analyze and respond to user requests and queries, including compilation and assessment of applications enhancements and change requests. • Perform other related duties as required.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Results/expected outputs As an active UNHCR team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNHCR and its beneficiaries in the accomplishment of her/his functions, including: • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed

• Professionalism • Integrity • Teamwork and respect for diversity • Commitment to continuous learning • Planning and organizing • Communication • Flexibility • Genuine commitment towards the principles of voluntary engagement

Operational Data Management. At least 2 years of experience with a graduate degree (equivalent of a Masters) is desirable. Experience working in the UN or other international development organization is an advantage; • Possess knowledge of Microsoft dataverse including SQL servers, dynamic CRM. Knowledge of UNHCR’s PRIMES system is an added advantage. • Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases; • Excellent oral and written skills; excellent drafting, formulation, reporting skills; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.), familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Sound security awareness;

The Republic of Moldova lies in the central part of Europe in the north-eastern Balkans. Moldova occupies an area of 33,843.5 km2. The capital of Moldova is Chisinau. On the North, East and South Moldova is surrounded by Ukraine, and on the West it is separated from Romania by the Prut River. The landscape of Moldova consists of hilly plains with an average altitude of about 150 meters (495 feet) above sea level, which flatten gradually toward the southwest. Old forests called Codrii cover the central part of the country. Moldova is in an earthquake zone connected to the Carpathian Mountains. The last major earthquake occurred in 1989, although smaller scale earthquakes are common throughout the year. Moldova’s two major rivers are the Nistru and the Prut, and a short span of the Danube crosses the extreme southern part of the republic. There are more than 3,000 small rivers or tributaries, of which only seven are longer than 80 km (50 miles). Moldova has more than 50 natural lakes and is rich in mineral-water springs. Chisinau, the capital, offers a wide variety of cultural and entertainment possibilities, such as opera, ballet, theatre, circuses, and nightclubs. The options decrease, however, in proportion to the population of the community. There are also a growing number of cafes and bars in Moldova, which offer diversity of food and drinks. The computerization of Moldova is progressing rapidly, Internet service is very popular in Moldova at reasonable rates and wireless facilities are available in many locations, therefore using Internet is the common way to stay in contact with friends and family in the home country. The capital city is very green with a lot of parks, lakes and trees around, and it has developed network of cheap public transport, which includes trolleybuses, buses and minibuses. Taxi services are well developed and are quite price-accessible.

UN Volunteer entitlements and allowances: The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service. Contingent on specific eligibility criteria, location of the volunteer assignment and contractual type and category, the payment of allowances will begin from the date of Commencement of Service For more information on entitlements please read the Condition of Service (https://explore.unv.org/cos) and use the entitlement calculator (https://app.unv.org/calculator) for the most up to date information.

The UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

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Potential interview questions

Added 3 years ago - Updated 1 year ago - Source: unv.org