Associate IT Officer (Technology Operations Governance and Service Management)

Join to provide governance and service management support in IT operations.

This opening expired 1 year ago. Do not try to apply for this job.

Application deadline 1 year ago: Tuesday 19 Nov 2024 at 12:00 UTC

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Overview

Join to provide governance and service management support in IT operations.

You have:

  • You need to provide governance and service management support for operational and project teams.
  • Must stay abreast of the latest developments in technology architecture and mobility.
  • Acknowledge the possibility of changes in the job grading structure after 1 January 2025.

Join Our Mission to Foster Prosperity in Asia Are you ready to make a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.

Organizational Setting and Reporting Relationship The position of Associate IT Officer (Technology Operations Governance and Service Management) is assigned to the Infrastructure and Technology Division (ITID) within the Information Technology Department (ITD).

ITID is responsible for the design, governance, implementation, maintenance, and day-to-day operations of ADB’s technology infrastructure, platforms, security and associated systems. This division works to ensure that the bank’s production technology systems are operational and available to the people of ADB and continually monitors the bank’s infrastructure and applications for potential security threats and breaches. This division also stays abreast of the latest developments in end-user devices, mobility, and technology architecture to ensure ADB is taking advantage of the latest technologies when it makes business sense.

You will report to the designated International Staff.

Your Role

As Associate IT Officer (Technology Operations Governance and Service Management), you will be responsible in providing governance and service management support for operational and project teams in ITID.

You will:

Qualifications

You will need:

Benefits ADB offers competitive compensation and a comprehensive benefits package. The salary will be based on ADB’s standards and comparator markets, taking into account your qualifications and experience.

Additional Information ADB will be rolling-out a new job grading structure on 1 January 2025, which may result in a change of the position grade and title with no change in the terms of reference. By proceeding with your application, you acknowledge and accept the possibility of such changes resulting from the new job grading structure.

About Us Asian Development Bank (ADB) is an international development finance institution headquartered in Manila, Philippines and is composed of 69 members, 49 of which are from the Asia and Pacific region. ADB is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty. ADB combines finance, knowledge, and partnerships to fulfill its expanded vision under its Strategy 2030.

ADB only hires nationals of its 69 members.

To view ADB Organizational Chart, please click here.

ADB seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply.

Visit ADB Careers FAQ for more information.

Potential interview questions

Can you describe a situation where you had to implement a governance framework in IT? This question evaluates your practical experience with governance frameworks. Discuss specific instances where you defined or implemented a governance framework.
How do you handle potential security threats in technology operations? The interviewer wants to understand your approach to risk management and security. Pro members can see the explanation.
What experience do you have in service management within IT teams? Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated with the latest technology trends? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of a challenging project and how you contributed to its success? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: adb.org