Associate Information Systems Officer (Network Infrastructure), DPS/ITS

Overview

Manage and operate IT Network infrastructure and services effectively.

You have:

• First level university degree in Computer Science or related field.
• A minimum of four years professional experience in Network administration and Systems Infrastructure.
• Experience implementing Network access control based on 802.1x, radius servers and PKI including secured remote access is required.
• Experience with Cisco wired and wireless network infrastructure are desirable.
• Experience in securing network infrastructure, maintaining security configurations, monitoring network traffic and analysing metrics is required.
• Experience in operational aspects of Information systems security and Network security is required.
• Experience implementing and maintaining hybrid service integrations - combining on-premise systems with cloud solutions is required.
• Fluency in English is required.

Contract

This is a P-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be between 109,960 USD and 149,352 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting The position is located in the IT Infrastructure Unit, within the Information Technology and Systems Section (ITS), Division of Programme Support. The Unit is responsible for the delivery and operation of IT Services, maintenance of the ITC corporate data centre (on-premises and cloud), implementation and administration of the ITC Network and Systems infrastructure and provision of proactive IT services and support to client departments of the ITC aiding them in delivering on their mandate.

Responsibilities Under the direct supervision of the Manager, IT Services and Infrastructure the Associate Information Systems Officer will be responsible for the following duties:

• Operates and maintains the IT Network infrastructure: core, distribution, interconnection links, wifi and network security, ensure all ITC Network infrastructures are designed in a scalable, cost effective methodology against industry best practices including ensuring Network infrastructure is secured, redundant and available as per agreed business requirements for internal and external user communities;

• Operates and maintains assigned M365 services and Azure environments: including service integrations, identity and access management, monitoring and responding to security alerts.

• Follows through on the administration and integration of additional cloud environments as required;

• Designs, installs, tests and commissions various network systems and appliances in the network and peering locations.

• Drafts network design specifications and implementation plans; Support the development of technical specifications for equipment purchase, evaluates proposals, performs tests and recommends selection.

• Assists in providing technical support to the Information Systems & Development Team for the integration and design of applications and maintenance of the related hosting systems;

• Participates in the implementation and administration of security systems, configurations and monitoring systems for all IT infrastructure core elements and major applications;

• Provides support services to the implementation, maintenance and normal use of the internal LAN (wired and wireless), and connectivity to external network services.

• Assists in managing Disaster recovery architecture: Storage and Virtualisation DR test plan to ensure that storage, recovery procedures are functioning correctly;

• Communicates regularly with technical, operational and development staff to ensure that IT infrastructure integrity and security is optimal;

• Performs other duties as required.

  Competencies Professionalism: Knowledge of Network infrastructure with adequate skills for their installation and maintenance, including client access, VLAN, QOS, fault tolerance and secured wireless. Knowledge of Data Center implementations of Storage systems. Knowledge of Cisco wired and wireless network environments. Knowledge of Palo Alto NGFW and security infrastructure and technologies. Knowledge of Network design topology, prototyping and documentation standards. Knowledge of Microsoft 365 and Azure network implementation approaches, administration and monitoring. Knowledge of Palo Alto firewall, F5 BIG-IP LTM and Paessler PRTG monitoring. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps a client informed of progress or setbacks in projects. Meets timeline for delivery of product or services to client.

Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Education First level university degree in Computer Science or related field.

Note: Candidates with an advanced university degree in Computer Science or related field may be considered with two years of relevant professional work experience.

Work Experience A minimum of four years professional experience in Network administration and Systems Infrastructure, including administering and deploying Network and Systems infrastructures, theories, principles and practices is required.

Experience implementing Network access control based on 802.1x, radius servers and PKI including secured remote access is required.

Experience with Cisco wired and wireless network infrastructure are desirable.

Experience in securing network infrastructure, maintaining security configurations, monitoring network traffic and analysing metrics is required.

Experience in operational aspects of Information systems security and Network security is required.

Experience implementing and maintaining hybrid service integrations - combining on-premise systems with cloud solutions is required.

Languages Fluency in English is required.

Assessment Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice The conditions of service are governed by the United Nations Staff Rules and Regulations. This is a fixed term appointment for an initial period of one (1) year. ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons - of all genders - equally, including those with disabilities, without discrimination or prejudice of any kind. ITC also offers attractive flexible work arrangements to help promote a healthy work/life balance and to allow all staff members to express and develop their talents fully. Applications from women and nationalities from developing and least developing countries are particularly encouraged to apply. Applicants will be contacted only if they are under serious consideration. For information on salary and entitlements, please consult the International Civil Service Commission website: http://icsc.un.org

United Nations Considerations In accordance with the United Nations Staff Regulations and Rules, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

Candidates will not be considered for employment with ITC if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Applicants are urged to carefully follow all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the Inspira account-holder homepage.

The evaluation of applicants will be conducted based on the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances, and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee ITC does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ITC are fraudulent and should be disregarded.

Potential interview questions