Overview

Provide administrative and operational support for AI & Innovation division.

You have:

• 2–4 years’ experience in administration, business operations, or team coordination, ideally within a matrixed or fast-paced environment.
• Excellent organisational and prioritisation skills, with strong attention to detail.
• Strong written and verbal communication skills, with the ability to produce clear, concise materials.
• Proficiency with Microsoft or Google Suite tools (Docs, Sheets, Slides, Excel, PowerPoint) and familiarity with collaboration tools (Asana, Smartsheet, or similar).
• Proven ability to manage multiple tasks, stakeholders, and deadlines simultaneously.
• Professional and discreet approach, maintaining confidentiality and credibility when supporting senior leaders.
• A proactive, solution-oriented mindset and willingness to take initiative.
• Experience supporting senior leadership or executive offices.
• Familiarity with budget tracking, procurement, or financial coordination processes.
• Exposure to technology, consulting, or innovation-driven environments.
• Basic analytical or reporting experience using spreadsheets or dashboards.
• Interest in operational excellence, continuous improvement, or project management.

We don’t just talk, we do. Lead the change with us.

At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.

We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference.

In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you’re from or who you are, if you’re passionate about the transformative power of progressive politics, we invite you to build a better future with us.

Role Summary

The Business Management & Support Associate plays a critical professional role in enabling effective operations, planning, and performance management across the AI & Innovation business unit. Working under the direction of the Business Management & Support Lead, the role takes ownership of defined operational workstreams and delivers analysis, insight, and coordination that strengthen the AI & Innovation business unit’s decision-making and delivery.

The role includes responsibility for producing high-quality reporting and dashboards, analysing trends and risks, managing cross-team information flows, and advising stakeholders on process adherence and operational requirements. The role engages independently with teams across AI & Innovation and other functions to gather inputs, resolve issues, and drive consistency. This role is ideal for someone seeking to develop deeper professional expertise in operations, planning, and business management in a fastpaced, mission-driven e

Key Responsibilities

Operational and Administrative Support

• Own defined workstreams (e.g., reporting cycles, documentation standards, tracking systems) and ensure high-quality, timely delivery.
• Analyse operational data, identify trends or issues, and provide recommendations to support business unit decision-making.
• Work directly with stakeholders across AI & Innovation and the wider organisation to gather inputs, resolve operational queries, and ensure alignment across workstreams.

Planning, Performance & Governance

• Contribute analytical inputs to the AI & Innovation planning cycle, including preparation of KPIs, risk summaries, and other insights.
• Maintain governance artefacts and proactively identify areas requiring escalation or clarification.
• Produce or contribute to divisional performance dashboards, ensuring data accuracy and narrative coherence.

Stakeholder Coordination & Advisory Support

• Act as a first-line advisor on business management processes, guiding teams on timelines, formats, and standards.
• Coordinate cross-divisional contributions for leadership briefings, ensuring consistency, completeness, and quality.
• Draft internal communications, briefing notes, and summaries with clear analytical reasoning and structured insights.

Continuous Improvement & Division Enablement

• Identify opportunities to simplify, automate, or strengthen operational processes and implement agreed improvements
• Contribute to division-wide initiatives related to culture, onboarding, information management, or operational excellence.
• Support the Business Management & Support Lead on targeted operational improvement projects or analytical tasks.

Person Specification

Essential Skills

• 2–4 years’ professional experience in consulting, operations, business management, project coordination, or analysis within a complex or fast-paced environment.
• Demonstrated ability to take ownership of defined workstreams and deliver high-quality outputs with limited supervision.
• Strong analytical and problem-solving capability, with experience interpreting data, identifying themes, and preparing well-reasoned recommendations.
• Confident stakeholder engagement skills, able to collaborate across teams, influence peers, and manage competing demands.
• Excellent written and verbal communication, capable of producing clear, structured, and concise materials for leadership audiences.
• Highly organised, with strong attention to detail and the ability to manage multiple priorities simultaneously.
• Proficiency with productivity and collaboration tools.

Desirable Skills

• Experience contributing to planning cycles, governance processes, or KPI reporting.
• Exposure to cross-functional or matrixed working environments, ideally in technology, consulting, or innovation-focused teams.
• Familiarity with basic financial processes such as budget tracking or expenditure review.
• Experience developing dashboards or structured reports using spreadsheets or lightweight analytics tools.
• Interest in operational excellence, organisational effectiveness, or business analysis.

Closing Date:

2026-02-15

Apply now

Potential interview questions

Added 4 months ago - Updated 3 months ago - Source: institute.global