Associate Business Analyst

Overview

Assist in developing business requirements and improving IT processes.

You have:

• First-level university degree in business, communications, or international relations.
• At least three years of relevant experience, including in the area of industrial design or comparable experience.
• Excellent knowledge of English.
• Good knowledge of official United Nations languages or of languages of major user countries of the Hague System.
• Good communication skills with the ability to communicate information clearly, both orally and in writing.
• Ability to handle and protect confidential and sensitive data with integrity.
• Ability to work on own initiative and with a marked sense of teamwork and shared responsibility.
• Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.
• Good knowledge and understanding of the Hague Agreement.
• Familiarity with issue tracking systems such as JIRA.
• Experience in developing user interfaces.
• Good IT skills for document processing, data management and data search.
• Ability to work within the rules, regulations and procedures governing the area of work.

Contract

This is a P-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be between 106,269 USD and 144,340 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

The deadline for applications has been extended to June 28, 2023.

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

1. Organizational Context

a. Organizational Setting

The post is located in the Operations Service of The Hague Registry, Brands and Designs Sector. The Operations Service processes international design applications and other transactions related to the administration of the various Acts of the Hague Agreement.

b. Purpose Statement

The main role of the incumbent is to participate in the development of business requirements to support the needs of applicants, Offices and third parties in relation to the processing of international applications, taking into account necessary integration between internal and external systems, and coordination between business and IT units.

c. Reporting Lines

The incumbent works under the supervision of the Business Analyst, Operations Service.

2. Duties and Responsibilities

The incumbent will perform the following principal duties:

a. Document and track the resolution of incidents and functional gaps in the IT system for the processing and handling of international industrial design registrations;

b. Develop and maintain IT system documentation such as manuals, tutorials, training material, and instructional videos;

c. Participate in the delivery of new system features and enhancements by providing clarifications, eliciting requirements, testing and provisioning validated and translated textual content;

d. Participate in the design of functional requirements related to the accession of new Contracting Parties to the Hague System including data and information exchange arrangements;

e. Produce statistics, reports and trend analysis;

f. Produce communications material for Offices and/or users; and

g. Perform other related duties as required.

3. Requirements

Education (Essential)

First-level university degree in business, communications, or international relations.

Experience (Essential)

At least three years of relevant experience, including in the area of industrial design or comparable experience.

Experience (Desirable)

Experience in an Intellectual Property Office or similar environment.

Language (Essential)

Excellent knowledge of English.

Language (Desirable)

Good knowledge of official United Nations languages or of languages of major user countries of the Hague System.

Job Related Competencies (Essential)

Good communication skills with the ability to communicate information clearly, both orally and in writing.

Ability to handle and protect confidential and sensitive data with integrity.

Ability to work on own initiative and with a marked sense of team work and shared responsibility.

Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.

Job Related Competencies (Desirable)

Good knowledge and understanding of the Hague Agreement.

Familiarity with issue tracking systems such as JIRA.

Experience in developing user interfaces.

Good IT skills for document processing, data management and data search.

Ability to work within the rules, regulations and procedures governing the area of work.

4. Organizational Competencies

1. Communicating effectively.

2. Showing team spirit.

3. Demonstrating integrity.

4. Valuing diversity.

5. Producing results.

6. Showing service orientation.

7. Seeing the big picture.

8. Seeking change and innovation.

9. Developing yourself and others.

5. Information

Annual salary****:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. Please note that this estimate is for information only. The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice. The figures quoted below are based on the May 2023 rate of 84.4%.

P2

Annual salary

$49,254

Post adjustment

$41,570

Total Salary

$90,824

Currency USD

Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.

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By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.

Potential interview questions