Assistant (Travel)

This opening expired 1 month ago.

WHO - World Health Organization

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Application deadline 1 month ago: Sunday 15 Aug 2021 at 21:59 UTC

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This is a G-4 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 4 years of experience, depending on education.


The salary for this job should be more than 646 USD per month.

Salary for a G-4 contract in Tunis

The salary of a G-4 depends on the duty station. The minimum salary there is 1,814 TND (~646 USD)

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

More about G-4 contracts.


The Department of Operational Support and Services is comprised of several services, Infrastructure Support Services (ISS), Logistics Support Services (LSS), Contracting and procurement (CPS), Security Services (SEC) and the Global Conference and Training Centre (GCT). The Work of OSS is included under the scope of Category 6, to develop and sustain WHO as a flexible, learning organization, enabling it to carry out its mandate more efficiently and effectively, and Programme Area 6.4 to provide effective and efficient management administration established across the OrganizationTo ensure effective controls are in place and are operational to screentravel requests as per approved delegation of authority, standard operating procedures and eManual, and to ensure that WHO financial rules are followed for establishment of ad-hoc per-diems.


Under the direct supervision of the Admin Officer and overall guidance of the Head of the GCT centre, the incumbent will perform the following duties: 1. Review Travel Requests (TRs) and provide timely clearances after ensuring that the details and attachments correctly reflect appropriate entitlements and are in accordance with policy as outlined in eManual, Information Notes and other relevant circulars.2. Communicate with travel requestors to seek clarifications and supporting documents related to TRs that deviate from, or are non-compliant with WHO travel policy.3. Respond to queries from HQ staff on travel policy, travel documents, GSM TR process and admissible/non-admissible entitlements.4. Record and maintain rejection log for HQ TRs with details of reasons for rejection, and consolidate into summary reports that identify common errors in travel documents.5. Keep track of TRs under clearance process and generate travel reports from GSM and customise them into standard reporting formats as necessary.6. Perform all other relatedduties as assigned by the supervisor.



Essential: Completion ofa secondary or a commercial school or equivalent. Desirable: Diploma/certificate of specialization in business/finance an advantage. Training in travel related processes. Training in computer application including MS Excel.


Essential: At least3 years relevant work experience in a business/finance setting. Desirable: Experience in UN or a similar international organization.


A good understanding of WHO rules, regulations, policy andprocedures, and ability to interpret WHO eManual provisions related toTravel, standard operation procedures, etc. Skills to operate a computer with ease. Good knowledge of MicrosoftExcel spreadsheets and its application for conversion of data into user-friendly reports.Proven organizational skills; excellent interpersonal and communicationskills both written and verbal. Deal patiently and tactfully with people.Understanding of WHO ERP system (GSM) is an advantage.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Producing results

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of French. Desirable:


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at TND 20,586 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level

  • Only candidates under serious consideration will be contacted.

  • A written test may be used as a form of screening.

  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

  • Staff members in other duty stations are encouraged to apply.

  • For information on WHO's operations please visit:

  • WHO is committed to workforce diversity.

  • WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

Added 2 months ago - Updated 1 month ago - Source: