Assistant (Multimedia Library)
Assist in the management of the multimedia library and support users effectively.
This opening expired 4 years ago.
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Overview
Assist in the management of the multimedia library and support users effectively.
You have:
- Equivalent to Bachelor's Degree with training in library science and/or information science.
- Minimum of five year's experience in library work, preferably in a medical/health or science library.
- Expert knowledge of written and spoken English.
- Ability to archive print and non-print materials and maintain a photo or multimedia library.
- Excellent communication and interpersonal skills, diplomatic, constructive and approachable, persuasive and confident.
- Ability and experience in conducting trainings.
- Excellent time management and project management skills with the ability to manage own workload.
- Ability to work harmoniously as a member of a team, adapt to diverse educational and cultural backgrounds and maintain high standard of personal conduct.
Contract
This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.
Salary
The salary for this job should be more than 1,138 USD.
Salary for a G-5 contract in Manila
The salary of a G-5 depends on the duty station. The minimum salary there is 69,798 PHP (~1,138 USD) Please note that depending on the location, a higher post adjustment might still result in a lower purchasing power.Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.
More about G-5 contracts.OBJECTIVES OF THE PROGRAMME
The WPRO Library unit ensures the availability of valid health information products, in printed, electronic and other forms to WHO staff, other UN agencies and international organizations, in appropriate language and format. It promotes and enhances regional and global library activities and services; and supports the health libraries in the Western Pacific Region, particularly in providing training in accessing health related information.
DESCRIPTION OF DUTIES
Under the supervision of the Administrative Assistant (Library) and guidance of the Technical Lead for Information Products and Services, the incumbent will perform the following activities:
- Assist in the routine management of the multimedia library (MML) such as photo archiving, indexing and quality control, and providing approved photo requests to WHO staff and external users.
- Assist in the maintenance, stability and improvements of the MML system by doing functionality checks to ensure that it is working with limited or no issues. Monitor user analytics and recommend ways to improve productivity and usability. Coordinate with the service provider and WHO Information Technology Group as needed.
- Assist in the implementation and updating of the WPRO MML administrative and user guidelines in consultation if necessary, with the IPS Technical Lead, Communications officers and relevant focal points in technical units.
- Assist in the updating and implementation of a technical user guide for indexing and cataloguing of photos and related visual contents.
- Conduct training, provide guidance and answer inquiries on the effective and efficient use of the MML system to staff, external users, contributors and contractors such as photographers and videographers.
- Develop information and training materials for staff, external users and contributors on how to upload, store and share digital content in MML.
- Routine monitoring of the MML mailbox including assistance in the coordination and distribution of photography and other media by liaising with relevant technical units/divisions on the technical clearance of the media, liaising with the Information Products and Services' Publications unit (PUB) and technical units for tracking requests for downloading of high-resolution content by staff and external partners and stakeholders, and answering inquiries.
- Assist in the assessment, review, and evaluation of digital content for inclusion in the MML to meet WHO quality and brand standards.
- Assist in library activities by providing timely and effective support for services through reference inquiries, indexing and arrangement of materials, document delivery, library user education, organization of training and relevant meetings; and
- Performs other related duties as necessary instructed by the supervisor.
REQUIRED QUALIFICATIONS
Education
Essential: Equivalent to Bachelor's Degree with training in library science and/or information science. Desirable: Additional training in new technologies such as digital asset management.
Experience
Essential: Minimum of five year's experience in library work, preferably in a medical/health or science library. Desirable: Preferably with training on advising, guiding and providing feedback. Experience in managing and maintaining a digital asset management system or related photo library databases. Experience with photo selection, basic indexing and cataloguing and description of digital visual content. Experience in coordinating with IT and developers on the management of a photo library and/or digital asset management system.
Skills
- Ability to archive print and non-print materials and maintain a photo or multimedia library.
- Excellent communication and interpersonal skills, diplomatic, constructive and approachable, persuasive and confident.
- Ability and experience in conducting trainings.
- Excellent time management and project management skills with the ability to manage own workload.
- Ability to work harmoniously as a member of a team, adapt to diverse educational and cultural backgrounds and maintain high standard of personal conduct
WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Knowing and managing yourself
Use of Language Skills
Essential: Expert knowledge of written and spoken English.
REMUNERATION
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at PHP 631,953 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
ADDITIONAL INFORMATION
This vacancy notice may be used to fill other similar positions at the same grade level
Only candidates under serious consideration will be contacted.
A written test may be used as a form of screening.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
- For information on WHO's operations please visit: http://www.who.int.
WHO is committed to workforce diversity.
WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
Potential interview questions
| How would you handle a situation where a user is dissatisfied with the library services? | This question assesses your conflict resolution and customer service skills. | Discuss a specific example where you've resolved a user's issue and emphasize your approach to understanding their needs. |
| Can you describe a time when you conducted a training session? What was your approach? | This question evaluates your experience and techniques in conducting trainings. | Pro members can see the explanation. |
| What strategies would you implement to improve the usability of the multimedia library system? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 years ago
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Updated 1 year ago
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Source:
who.int
