ASESOR DE NEGOCIO CUBRE INCAPACIDAD
Join our mission to help vulnerable children overcome poverty.
Overview
Join our mission to help vulnerable children overcome poverty.
You have:
- Experience in credit management and customer service.
- Knowledge of organizational values and impact social work.
- Ability to comply with policies regarding fraud prevention.
- Skills in managing client relationships effectively.
- Participation in training programs related to emergencies.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
- Cumplir con las Colocación de los Créditos Nuevos de manera Mensual de acuerdo al Rango al cual Pertenece. (Junior, Senior y Master).
- Tener un Estricto Control de las Renovaciones del Mes en curso como parte de dar un excelente Servicio a nuestro Clientes.
- Hacer Cumplir las Políticas del Crédito de Acuerdo a la Metodología Aplicada a la Región que prestas el Servicio.
- Recuperar Prestamos Garantizando la Calidad de la Cartera con menos del 3.0 % PAR >30 días de acuerdo al Reporte de Cartera al Cierre del Mes.
- Dar Seguimiento a los Protocolos que marca cada Etapa del Crédito.
- Cumplir con las Visita a los Grupos puntualmente de Acuerdo a la Frecuencia de pago. (Semanal. Catorcenal, Quincenal o Mensual).
- Hacer que los Clientes mantengan Permanencia dentro de VFM dando un Servicio de Calidad.
- Dar Seguimiento de manera inmediata a la Mora desde el 1er día de atraso asegurando el Pago a la Referencia grupal en las Instituciones que la empresa designe.
- Apegarse a las Políticas y Procedimientos con respecto a los Fraudes que la Institución marca con cada uno de sus Clientes.
- Cumplir con la Misión, Visión, Valores Organizacionales e impacto social.
- Participar en Programas de capacitación en emergencias, simulacros y en aquellos lugares donde se presenten eventos adversos, desastres, emergencias o incidentes.
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Can you describe your experience in credit management and how it relates to customer service? | This question seeks to understand your practical experience and how you apply it in a customer service context. | Provide specific examples of your past work in credit management and articulate how you ensured customer satisfaction. |
| How do you handle clients who are behind on payments? | The interviewer wants to assess your strategies for managing delinquent accounts while maintaining client relationships. | Pro members can see the explanation. |
| What steps do you take to ensure policy compliance within your team? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to intervene in a fraud case. What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you employ to enhance client retention? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you have responded to a crisis situation? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure quality service while meeting performance targets? | Pro members can see the explanation. | Pro members can see the explanation. |
| What does the mission and vision of our organization mean to you personally? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 16 days ago
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Updated 1 hour ago
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Source:
wvi.org
