ASESOR DE NEGOCIO
Support credit management and provide excellent client service.
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Overview
Support credit management and provide excellent client service.
You have:
- Experience in financial management as related to credit services.
- Ability to provide excellent customer service and maintain client relationships.
- Understanding of credit policies and procedures relevant to the region.
- Familiarity with emergency response protocols.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
- Cumplir con las Colocación de los Créditos Nuevos de manera Mensual de acuerdo al Rango al cual Pertenece. (Junior, Senior y Master).
- Tener un Estricto Control de las Renovaciones del Mes en curso como parte de dar un excelente Servicio a nuestro Clientes.
- Hacer Cumplir las Políticas del Crédito de Acuerdo a la Metodología Aplicada a la Región que prestas el Servicio.
- Recuperar Prestamos Garantizando la Calidad de la Cartera con menos del 3.0 % PAR >30 días de acuerdo al Reporte de Cartera al Cierre del Mes.
- Dar Seguimiento a los Protocolos que marca cada Etapa del Crédito.
- Cumplir con las Visita a los Grupos puntualmente de Acuerdo a la Frecuencia de pago. (Semanal. Catorcenal, Quincenal o Mensual).
- Hacer que los Clientes mantengan Permanencia dentro de VFM dando un Servicio de Calidad.
- Dar Seguimiento de manera inmediata a la Mora desde el 1er día de atraso asegurando el Pago a la Referencia grupal en las Instituciones que la empresa designe.
- Apegarse a las Políticas y Procedimientos con respecto a los Fraudes que la Institución marca con cada uno de sus Clientes.
- Cumplir con la Misión, Visión, Valores Organizacionales e impacto social.
- Participar en Programas de capacitación en emergencias, simulacros y en aquellos lugares donde se presenten eventos adversos, desastres, emergencias o incidentes.
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Can you describe your experience with financial management in a credit setting? | This question assesses your relevant experience and expertise in handling credit services. | Provide specific examples of your previous roles related to financial management. |
| How do you ensure good customer service in your client interactions? | The interviewer wants to gauge your customer service skills and approach. | Pro members can see the explanation. |
| What strategies do you use to adhere to credit policies? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time you handled a portfolio with high delinquency rates. | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you respond to a client who is late on payments? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you explain the significance of fraud policies in a financial institution? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize your tasks when managing multiple clients? | Pro members can see the explanation. | Pro members can see the explanation. |
| In what ways have you participated in training or emergency response scenarios? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 11 months ago
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Updated 11 months ago
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Source:
wvi.org
