ASESOR DE NEGOCIO
Assist in managing business credit services and ensure client satisfaction.
Overview
Assist in managing business credit services and ensure client satisfaction.
You have:
- Control monthly placement of new credits according to the relevant range.
- Maintain strict control of renewals in the current month to provide excellent service to clients.
- Enforce credit policies according to the methodology applied to the service region.
- Recover loans maintaining a portfolio quality of less than 3.0% PAR over 30 days.
- Follow the protocols set at each stage of the credit process.
- Conduct group visits according to the payment frequency.
- Ensure clients maintain their status within VFM by providing quality service.
- Immediately follow up on overdue payments from day one.
- Adhere to fraud policies as outlined by the institution for each client.
- Participate in training programs related to emergencies and incidents.
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
- Cumplir con las Colocación de los Créditos Nuevos de manera Mensual de acuerdo al Rango al cual Pertenece. (Junior, Senior y Master).
- Tener un Estricto Control de las Renovaciones del Mes en curso como parte de dar un excelente Servicio a nuestro Clientes.
- Hacer Cumplir las Políticas del Crédito de Acuerdo a la Metodología Aplicada a la Región que prestas el Servicio.
- Recuperar Prestamos Garantizando la Calidad de la Cartera con menos del 3.0 % PAR >30 días de acuerdo al Reporte de Cartera al Cierre del Mes.
- Dar Seguimiento a los Protocolos que marca cada Etapa del Crédito.
- Cumplir con las Visita a los Grupos puntualmente de Acuerdo a la Frecuencia de pago. (Semanal. Catorcenal, Quincenal o Mensual).
- Hacer que los Clientes mantengan Permanencia dentro de VFM dando un Servicio de Calidad.
- Dar Seguimiento de manera inmediata a la Mora desde el 1er día de atraso asegurando el Pago a la Referencia grupal en las Instituciones que la empresa designe.
- Apegarse a las Políticas y Procedimientos con respecto a los Fraudes que la Institución marca con cada uno de sus Clientes.
- Cumplir con la Misión, Visión, Valores Organizacionales e impacto social.
- Participar en Programas de capacitación en emergencias, simulacros y en aquellos lugares donde se presenten eventos adversos, desastres, emergencias o incidentes.
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Can you describe a time when you had to enforce a policy to resolve a problem with a client? | This question assesses your ability to apply company policies in real situations. | Provide a specific example where your adherence to policy resolved the issue. |
| What strategies do you use to maintain a high-quality portfolio? | The interviewer wants to understand your approach to risk management. | Pro members can see the explanation. |
| How do you prioritize your tasks when managing multiple clients? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you helped a struggling client improve their payment behavior. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle fraud cases when they arise? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 9 hours ago
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Source:
wvi.org
