ASESOR DE NEGOCIO-2

Ensure timely credit placements and manage client relationships effectively.

WVI - World Vision International

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Overview

Ensure timely credit placements and manage client relationships effectively.

You have:

Minimum experience in client service or financial management roles.
Knowledge of credit policies and procedures.
Ability to maintain client relationships and ensure customer satisfaction.

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Details

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Cumplir con las Colocación de los Créditos Nuevos de manera Mensual de acuerdo al Rango al cual Pertenece. (Junior, Senior y Master).  Tener un Estricto Control de las Renovaciones del Mes en curso como parte de dar un excelente Servicio a nuestro Clientes.  Hacer Cumplir las Políticas del Crédito de Acuerdo a la Metodología Aplicada a la Región que prestas el Servicio.  Recuperar Prestamos Garantizando la Calidad de la Cartera con menos del 3.0 % PAR >30 días de acuerdo al Reporte de Cartera al Cierre del Mes.  Dar Seguimiento a los Protocolos que marca cada Etapa del Crédito.  Cumplir con las Visita a los Grupos puntualmente de Acuerdo a la Frecuencia de pago. (Semanal. Catorcenal, Quincenal o Mensual).  Hacer que los Clientes mantengan Permanencia dentro de VFM dando un Servicio de Calidad.  Dar Seguimiento de manera inmediata a la Mora desde el 1er día de atraso asegurando el Pago a la Referencia grupal en las Instituciones que la empresa designe.  Apegarse a las Políticas y Procedimientos con respecto a los Fraudes que la Institución marca con cada uno de sus Clientes.  Cumplir con la Misión, Visión, Valores Organizacionales e impacto social.  Participar en Programas de capacitación en emergencias, simulacros y en aquellos lugares donde se presenten eventos adversos, desastres, emergencias o incidentes.

Applicant Types Accepted:

Local Applicants Only

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Potential interview questions

Describe a time when you had to manage a client relationship under pressure.	The interviewer wants to assess your ability to maintain client satisfaction in challenging situations.	Provide examples of your conflict resolution skills and provide metrics if applicable.
How do you ensure compliance with credit policies in your work?	The interviewer seeks to evaluate your understanding and commitment to organizational policies.	Pro members can see the explanation.
What steps would you take if a client defaults on a payment?	Pro members can see the explanation.	Pro members can see the explanation.
Tell us about your experience in training others in financial protocols.	Pro members can see the explanation.	Pro members can see the explanation.
How do you prioritize your tasks in a fast-paced environment?	Pro members can see the explanation.	Pro members can see the explanation.
What methods do you use to track client satisfaction?	Pro members can see the explanation.	Pro members can see the explanation.
Give an example of how you handled a difficult client situation.	Pro members can see the explanation.	Pro members can see the explanation.
What strategies do you implement to reduce loan defaults?	Pro members can see the explanation.	Pro members can see the explanation.