ASESOR DE NEGOCIO-1
Support credit placement and client service to transform children's lives.
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Overview
Support credit placement and client service to transform children's lives.
You have:
- Experience in credit management and customer service to ensure quality service to clients.
- Knowledge of organizational values and commitment to social impact.
- Ability to conduct monitoring and evaluation of credit processes to ensure low delinquency rates.
- Participation in emergency response training or relevant simulations.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
Cumplir con las Colocación de los Créditos Nuevos de manera Mensual de acuerdo al Rango al cual Pertenece. (Junior, Senior y Master). Tener un Estricto Control de las Renovaciones del Mes en curso como parte de dar un excelente Servicio a nuestro Clientes. Hacer Cumplir las Políticas del Crédito de Acuerdo a la Metodología Aplicada a la Región que prestas el Servicio. Recuperar Prestamos Garantizando la Calidad de la Cartera con menos del 3.0 % PAR >30 días de acuerdo al Reporte de Cartera al Cierre del Mes. Dar Seguimiento a los Protocolos que marca cada Etapa del Crédito. Cumplir con las Visita a los Grupos puntualmente de Acuerdo a la Frecuencia de pago. (Semanal. Catorcenal, Quincenal o Mensual). Hacer que los Clientes mantengan Permanencia dentro de VFM dando un Servicio de Calidad. Dar Seguimiento de manera inmediata a la Mora desde el 1er día de atraso asegurando el Pago a la Referencia grupal en las Instituciones que la empresa designe. Apegarse a las Políticas y Procedimientos con respecto a los Fraudes que la Institución marca con cada uno de sus Clientes. Cumplir con la Misión, Visión, Valores Organizacionales e impacto social. Participar en Programas de capacitación en emergencias, simulacros y en aquellos lugares donde se presenten eventos adversos, desastres, emergencias o incidentes.
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Describe your experience in managing credit for clients and how you ensured their satisfaction. | This assesses your practical knowledge of credit management and customer relations. | Focus on specific instances where you positively impacted client experience through your management. |
| How have you contributed to reducing delinquency rates in your previous roles? | The interviewer wants to understand your approach and effectiveness in managing risks. | Pro members can see the explanation. |
| Can you give an example of a time you participated in training for emergency responses? | Pro members can see the explanation. | Pro members can see the explanation. |
| What organizational values do you hold most dear, and how would you align them with our mission? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain how you ensure compliance with credit policies and fraud prevention measures. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle difficult conversations with clients regarding overdue payments? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to follow up on clients who are struggling with payments? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you had to adapt to a significant change in a process or procedure. How did you manage it? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 months ago
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Updated 2 months ago
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Source:
wvi.org
