Area Support Coordinator

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Application deadline 1 day ago: Sunday 16 Jun 2024 at 11:00 UTC

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The Organization We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:

· No child dies from preventable causes before their 5th birthday · All children learn from a quality basic education and that, · Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information: Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

TITLE: Area Support Coordinator TEAM/PROGRAMME: Programme Implementation LOCATION: Lashio, Northren Shan State Number of Position: 1 GRADE: NAT-3 CONTRACT LENGTH: Fixed Term

CHILD SAFEGUARDING: Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the vetting process staff.

ROLE PURPOSE: The Area Support Coordinator is responsible for coordinating and implementing operational support activities across the Area in compliance with SCI policies and procedure. Under the responsibility of the Head of Regional Office based in Yangon HQ and the technical line management of the Functional Departments based in Yangon, s/he is responsible to achieve the following objectives. • To deliver operational support to SCI NSS region programmes. This includes provision of an effective and timely procurement, fleet management, Fixed Assets, Warehouse management and reporting as per SCI policies and procedures. In addition to that, general Admin and HR management functions done by field offices staffs in the field offices are to be supported by the role holder. • To implement TIM warehouse software and Logistics KPI reporting system • The ASC will be critical links between the program, supports, field sites logs and Yangon CO level logistics support.


Reports to: HoAO (Northern Shan State)

Staff reporting to this post: Technical supervision of Logistics/Admin HR /IT focal points in (NSS) field offices

Financial Approval: When delegated

External Representation: Regular contact of detailed explanations of policy, regulations, programs, services and representation of SCI at the local level or with mid-level counterparts

Travel: Frequent (over 10 days per month)

KEY AREAS OF ACCOUNTABILITY Logistics Component • Oversight of all regional Logistical activities including; planning, procurement, warehousing, communications, fleet management, Assets management and reporting as per SCI policies and guideline. • Implement logistics systems in accordance with SCI logistics procedures and manual; including Country Logistics Manual and new SCI Logs initiatives. • Monitor the Logistics compliance to SCI policies and procedures through regular visits to the field sites and close supervision of logistics focal persons, and report to HoAO and technical line manager on a regular basis. • Responsible to provide technical guidance for the delivery of high quality logistics support to programs at regional office and field offices as per SCI standard guideline. • Provide technical supervision and advice to the Logistics staff and focal points in the field offices. Build the capacities of Logistics focal points based in the region through training, mentoring, advising, general support and on-the-job coaching • Ensure that Logistics staff or focal points have clear work plans and objectives and that they have the right technical knowledge and skills to carry out their jobs effectively and efficiently. This will include regular technical supervision and reviews – including identification of training and support needs. In conjunction with ROM and Yangon Logistics team, ensure the new SCI Logistics initiatives are disseminated, provide training, implemented, followed effectively, and provide regular feedback. • Responsible for the effective implementation of TIM warehouse software and logistics KPI reporting system in the region and provide quality support to the team and if required, cover gaps or provide additional logistics capacity in field and regional offices. • Support ongoing improvements in Information Management and communication between Country Office and Field Offices. Coordinate with Logistics and other departments to ensure the data quality of TIM and Logs KPI reporting from both regional and field offices. • Identify infrastructure, resources and training needs and skills gaps in the regional and field offices for the effective implementation of TIM and Logs KPI reporting and then provide recommendation with supporting data/information to the Yangon Logistics team. • Cover all logistical focal persons in the field offices when they take leave or sick leave. • Monitor Quality Assurance of all medical supplies in the process of procurement, transportation and storage with technical support from pharmacist/program managers. • Ensure that Save the Children minimum standards of logistics procedures are introduced and adhered to within Myanmar program, briefing and training all relevant staff as required. • Ensure local procurement practises are compliant with Save the Children and donor regulations. • Ensure management of both SCI own and rental vehicles including boats is in line with Save the Children standards; ensure appropriate allocation and safe use of vehicles throughout the programme and ensure servicing and maintenance schedules are adhered to.

Admin and HR Management • Have up-to-date knowledge about the SCI non-financial programme support policies and systems and essential standards. • Keep direct communications with the HR and Support Services team at Yangon HO. • Support, guide and monitor programme support staff in the field offices in the region to enable field programme teams to smoothly and efficiently deliver high quality projects in line with project and budget plans • Ensure that programme support staff in the field offices receive adequate support and training from the various Operations Support departments in Yangon HO, and that their performance matches all Essential Standards for HR and Support Services functions (and Log functions if there is no Regional Log staff) • Wherever it is needed, build the capacities of non-financial support staff based in the region through on-the-job coaching • Ensure that non-financial support staff in the region have clear work plans and objectives and that they have the right technical knowledge and skills to carry out their jobs effectively and efficiently. This will include regular supervision and reviews of each staff member – including identification of training and support needs. • Assist in the dissemination of all relevant SCI policies and procedures ensuring that all relevant staff receive and understand such policies and procedures. These will include any specific donor requirements for programmes managed in the region • Provide programme support to staff developing and implementing emergency response programmes in the region • Coordinate with Yangon HR department to provide Time-Sheets and HR reports in time. • Assist HoAO in regional level Recruitment process and induction of the new staffs • Organize required trainings for both operations and project staffs in line with HRD fund budget. • Supporting in emergency responding if necessary and depend on needed • Supporting to any other tasks depend on needed and supervisor’s requesting

For Partnership Relations : • Provide supply chain technical related inputs to SCI partners and support for partners’ supply chain capacity building activities as and when requested by Program, Awards, and operations focal person. • Support the delivery of partners’ supply chain capacity strengthening plans and contribute towards the achievement as required and identified in Partner Assessments in line with SCI Myanmar Partnership Strategy • Crating coordaintion flow among SCI Supply Chain / SCI Finance Team and Partner Support Team Members . • Arranging meeting / sharing session for each partner supply chain focal with make sure yearly / quarterly / monthly procurement plan developing process . • Arrange monthly sharing session for each related partner depend on needed and feedbacks note of non compliances of partner For Child Safeguarding • Responsibility to create and maintain operational environment where the Child Safeguarding Policy is aware and effectively implemented. • Develop and apply day-to-day approaches to increase awareness, commitment and interest in child safeguarding in Supply Chain team e.g. ensuring all CSG policies are included before awarding suppliers, ensure that all suppliers are aware of and comply with SCI child safeguarding risks. • Collaborate with National Safeguarding Lead and CSG focal person from each offices to train high risks suppliers on SCI safeguarding policy (CSG, PSEA and anti-harassment).

Specific accountabilities • Ensure compiling and preparation of timely and high quality Area logistics reports, especially stock, procurement tracker and assets, fleet reports and Logistics KPIs; and to be submitted to HoAO and Yangon Logistics team on monthly basis. • Ensure compiling and preparation of timely and high quality Area Operations reports, especially HR Reports; and to be submitted to HoAO and Yangon HR team on monthly basis. • Liaise closely with the SCI Yangon team (Country Office), and in general to support/implement head office initiatives around logistics systems in the region as required. • Liaise closely with the SCI Yangon team (Country Office), and in general to support/implement head office initiatives around Administrative and HR systems in the region as required. • Comply with all relevant Save the Children policies and procedures with respect to child protection, health and safety, equal opportunities and other relevant policies. • As holder of a key position for the successful implementation of the programme, the Area Support Coordinator will be proactive in ensuring constant communications between his/her team, the programme teams, Operation teams, field teams and the Yangon teams. • Ensure the quality of Donor required Logistics/Admin/HR reports are prepared and submitted. • Support the field sub offices operations team; define expectations, provide technical support as needed and evaluate individual performance regularly with their direct line managers. • Participate actively on the recruitment and up-skilling of logistics/Admin & HR focal person staff in all field offices while identifying and recommending appropriate professional development opportunities necessary to retain and develop local talent. • Any other tasks that may be requested by the line manager and technical line manager.

Ambition: • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same • Widely shares their personal vision for Save the Children, engages and motivates others • Future orientated, thinks strategically and on a global scale. Collaboration: • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters • Values diversity, sees it as a source of competitive strength • Approachable, good listener, easy to talk to. Creativity: • Develops and encourages new and innovative solutions • Willing to take disciplined risks. Integrity: • Honest, encourages openness and transparency; demonstrates highest levels of integrity • Always acts in the best interests of children QUALIFICATIONS • At least 4 years’ experience in a senior Logistics officer/coordinator role with an international organisation or company • Significant experience in Logistics and Supply Chain systems with strong analytical skills • Experience of organizing and facilitating training • Good IT skills (MS Excel, Word, internet, email). • Bachelor Degree (preferable with related specialization) • Good English communication skills, both written and verbal • Excellent personal organisational skills, including time management, and ability to meet deadlines and work under pressure • Willingness to travel to field offices and work in difficult environment according to travel requirements • At least 2-year experience of people management and ability to influence managers • Ability to work collaboratively with colleagues across the organisation developing effective working relationships to deliver outstanding results for children • Commitment to and understanding of Save the Children’s aims, values and principles. • Willingness and capability to comply with all relevant Save the Children policies and procedures with respect to health and safety, security, equal opportunities and other relevant policies, including the Child Safeguarding Policy • Understanding local context and cultural especially emergency respond Desirable • A Diploma or Certificate in Logistics / Supply Chain Management from any acclaimed Institute and/or A Diploma or Certificate in HR Management • Previous experience of working with an INGO or UN is desirable with operations management. • Experience in emergency response to natural disaster or conflict preferable. Additional job responsibilities The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding: We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All staff has an obligation and a responsibility to: • Ensure they fully understand the provisions of the Child Safeguarding Policy, the Code of Conduct and Local/Country Procedures. • Conduct themselves in accordance with the rules of the Child Safeguarding Policy, in their personal and professional lives – which includes reporting suspicions of child abuse. • Ensure the way they are carrying out their work is not putting children at risk (or further risk) – this means constantly scrutinizing their work through a child safeguarding lens and talking to children about possible design/implementation “flaws”. • Promote the message of child safeguarding to colleagues in other organizations and government ministries, children in their own and beneficiary families, and community members in general. • Be vigilant about observing possible child abuse/harm in their personal and professional lives.

All managers have the above responsibilities as well as ensuring • Their staff are doing the above. • That child safeguarding is integrated and given a “voice” in all management processes including recruitment, induction, performance management, team meetings, annual planning processes, field level monitoring, etc.

Safeguarding our Staff: The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy. Health and Safety The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

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