Aprendiz TIC - Bogotá D.C
Provide technical support and assist in maintaining IT systems in Bogotá region.
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Overview
Provide technical support and assist in maintaining IT systems in Bogotá region.
You have:
- Estudios en técnico / tecnólogo en sistemas de la información
- Interés por temas sociales, la promoción y defensa de los derechos humanos
- Conocimientos básicos en programación, conocimientos de Hardware y software, Microsoft Office 365
- Manejo de las herramientas informáticas (Microsoft Office)
- Nivel de inglés: básico / técnico, pero NO indispensable (NO excluyente)
- Responsabilidad y compromiso en la ejecución de tareas asignadas
- Habilidades efectivas en comunicaciones telefónicas y trabajo remoto
- Aptitud para desarrollar relaciones interpersonales positivas y colaborativas
Potential interview questions
| Can you describe a situation where you solved a technical issue under pressure? | The interviewer wants to assess your problem-solving skills and ability to remain calm under pressure. | Share a specific incident, outline the steps taken to resolve the issue swiftly and the outcome. |
| How would you prioritize multiple technical support requests from users? | This question gauges your ability to manage time and respond to urgent needs effectively. | Pro members can see the explanation. |
| What steps would you take to maintain an accurate inventory of IT equipment? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you approach training users on new software or tools? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you had to work as part of a team to solve a problem. What was your role? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you think is essential for effective technical support? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure compliance with security protocols when handling sensitive data? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you share an experience where you had to adapt to a new technology quickly? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 8 months ago
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Updated 6 months ago
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Source:
mercycorps.org/careers/national
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