Aprendiz TIC/Administración - Bogotá D.C
Provide technical support and assist users in Bogotá and regional offices.
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Overview
Provide technical support and assist users in Bogotá and regional offices.
You have:
- Estudios en técnico / tecnólogo en sistemas de la información
- Interés por temas sociales, la promoción y defensa de los derechos humanos
- Conocimientos básicos en programación, conocimientos de Hardware y software
- Manejo de las herramientas informáticas (Microsoft Office)
- Nivel de inglés: básico / técnico, pero NO indispensable (NO excluyente)
- Responsabilidad y compromiso en la ejecución de tareas asignadas
- Habilidades efectivas en comunicaciones telefónicas y trabajo remoto
- Aptitud para desarrollar relaciones interpersonales positivas y colaborativas
Potential interview questions
| How do you manage your time when supporting multiple IT users? | This question assesses your time management skills and ability to prioritize tasks. | Explain your strategies for prioritizing and managing workload effectively. |
| Can you describe a time when you solved a technical problem for a user? | This question evaluates your troubleshooting skills and approach to user support. | Pro members can see the explanation. |
| What steps would you take to maintain computer security? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you stay updated with new technologies and software? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to work in a team to achieve a goal. | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle a dissatisfied user after a support issue? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you understand by safeguarding in the context of IT? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you approach inventory management for IT equipment? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 month ago
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Updated 1 month ago
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Source:
mercycorps.org/careers/national
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