APA Casework Assistant

Job Description

Job Overview/Summary: The APA Casework Assistant provides direct support to the resettlement team to facilitate the resettlement of newly arrived refugees.

Major Responsibilities: Responsibilities may include, but are not limited to:

· Assisting the resettlement team in the provision of core services such as purchasing household supplies and furniture, household set-up, orientation, purchasing supplies, providing transportation, airport pick-ups and related activities that support the client resettlement process.

· Supporting the resettlement team’s efforts to link clients with appropriate educational, health and social services.

· Assisting with the timely completion of client records, documentation, and case files.

· Providing language assistance as required.

· Other duties as needed.

Key Working Relationships:

Position Reports to****: Resettlement Manager

Position directly supervises: n/a

Indirect Reporting: n/a

Job Requirements:

· The skills and knowledge typically acquired through the equivalent of up to one year of combined job related training and experience. Ideally, a significant portion of this experience will have been gained in social services, humanitarian relief, public service, or other not-for profit environment.

· Fluent in English, both spoken and written; bilingual ability in the predominant language of the local client base is desired.

· Detail oriented with the proven ability to meet deadlines.

· Proficient in Microsoft Office applications (Word, Excel, Outlook).

· Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (escorting clients and other activities related to client resettlement needs).

Working Environment: Standard office work environment, with visits to local social service agencies, retail establishments, client housing and other locations as needed.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications