Anti-Trafficking Caseworker

Case Management and Referrals:

- Provide trauma-informed comprehensive case management for clients to help them feel safe, empowered, and stable. - Complete individualized client intakes, including orientation to services, assessment of client needs, and development of client-specific safety plans. - Develop individualized service plans for each client with an emphasis on the client’s strengths, barriers and needs. Assist clients to set and achieve goals leading to economic and social self-sufficiency. - Connect clients to community resources including physical and mental health services, public benefits, transportation, low-income housing, social and community support, legal services, food access, childcare resources, etc.

Partnerships and Community Engagement:

- Build and maintain partnerships with external community service providers to improve client access. Assist clients in accessing ongoing care. - Represent IRC at community meetings and events, build relationships with local stakeholders and maintain IRC’s visibility among community partners. - Establish clear referral systems with community partners, both for sending and receiving referrals. - Participate in office wide and program-specific meetings, trainings, and staff development activities. - Train and support the activities of undergraduate, graduate, and other student interns and volunteers.

Documentation and Reporting:

- Maintain excellent case file quality by ensuring complete and timely documentation of intakes, assessments, service plans and case notes. - Monitor and track service delivery to ensure compliance with program guidelines. Complete and submit client assessments at required intervals to track client’s progress toward service plan goals. - Prepare, distribute, and document clients’ direct assistance and donations. - Assist with completion of reports as required by funders and/or donors. - Comply with and remain up-to date on all policies, procedures, and best practices of the agency. - Other related duties as assigned.

Job Requirements:

- Bachelor’s degree preferred, ideally in social work, international relations, or related field. - At least one year of case management experience. - Experience working with refugees, victims of human trafficking, or other immigrant populations. - Experience providing client-centered, trauma-informed care preferred. - Fluency in written and spoken English; Bi-lingual in Spanish, Vietnamese, Thai or French desirable. - Strong attention to detail and accuracy in written records. - Cultural sensitivity and strong cross-cultural communication skills. Ability to effectively communicate and work as a team member in a multicultural environment. - Ability to prioritize and manage time effectively. - Proficient in Microsoft Office applications (Word, Excel, Outlook). - Valid driver’s license and reliable access to an insured vehicle.

Working Environment:

- A combination of standard office environment, remote work, and ‘field’ time in and around the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications Update