Anti-Trafficking Case Aide

Assist foreign-born victims of human trafficking with case management services

This opening is not available anymore. Do not try to apply for this job.

IRC - The International Rescue Committee

Open positions at IRC
Logo of IRC

Overview

Assist foreign-born victims of human trafficking with case management services

You have:

  • 2+ years of related professional experience; preferably with vulnerable populations in a social service, non-profit setting.
  • Bilingual speaker with strong written and verbal communication skills required.
  • Attention to detail and ability to organize and track large amounts of information efficiently and accurately.
  • Must have a valid driver’s license, active insurance policy and access to reliable transportation.
  • Previous case management and/or victims assistance experience preferred.
  • Strong computer skills required. Prior experience using data and tracking systems strongly preferred.
  • Thorough knowledge and comfort supporting others in crisis situations.
  • Commitment to teamwork and collaboration across all of IRC’s programs.
  • Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds strongly preferred.

Job Description

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has a presence in over 43 countries and 27 offices in the United States; the IRC leads the way from harm to home. Domestically, our offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Job Overview: The Anti-Trafficking Case Aide is responsible for working as part of a team to provide direct services and case management within the IRC Sacramento’s HOPE Anti Trafficking Program. The Case Aide is responsible for providing direct, trauma-informed case management services to foreign-born victims of human trafficking, including the provision of housing and shelter assistance, access to benefits and health services, service planning, support with accessing educational and employment resources, and referrals to legal and other services. This position reports to the Safety and Protection Manager.

Major Responsibilities:

Responsibilities may include, but are not limited to:

- Maintain up to date knowledge and understanding of human trafficking laws, regulations, and local issues relating to human trafficking; - Provide direct services and case management, in coordination with the Anti-Trafficking Caseworkers, to victims of human trafficking to ensure acute needs are met in a timely and culturally appropriate manner; - Maintain program documentation to conform to grant requirements as well as to reflect the needs of the individual client, including the maintenance of clear and concise case notes and client case files; - Assist with grant reporting on program objectives and accomplishments; - Identify new resources and services in the community. Build partnerships with coalition members and providers and work to connect clients available resources; - Attend local coalition meetings and participate in coalition events and trainings; - Supervise volunteers and interns associated with the program; - Travel in and around the service delivery area (Sacramento and the larger Northern California region) to deliver and coordinate services; - Participate in all program meetings, staff development activities, and fully engages as a member of the team;

- Comply with all policies, procedures and protocols of the agency; - Other related duties as assigned.

Key Working Relationships:

Position Reports to: Safety and Protection Manager Position directly supervises: N/A

Indirect Reporting: Senior Protection and Wellness Manager. Other Internal and/or external contacts:

Internal: The Anti-Trafficking Case Aide will work as a member of the HOPE program direct services team. This position will collaborate closely with other staff members, including the Anti-Trafficking Caseworkers, to ensure comprehensive case management for all clients. This position will also develop working relationships with HOPE Program Training and Outreach staff to support achievement of program goals.

External: The Anti-Trafficking Case Aide will develop working relationships with both law enforcement partners and community service providers in order to promote client referrals and improve client access to services. This includes, but is not limited to, health providers, benefits access, housing services, legal services, mental health services, and law enforcement.

Job Requirements:

· Previous case management and/or victims assistance experience preferred

· 2+ years of related professional experience; preferably with vulnerable populations in a social service, non-profit setting preferred;

· Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds strongly preferred;

· Thorough knowledge and comfort supporting others in crisis situations;

· Bilingual speaker with strong written and verbal communication skills required;

· Strong computer skills required. Prior experience using data and tracking systems strongly preferred;

· Attention to detail and ability to organize and track large amounts of information efficiently and accurately;

· Commitment to teamwork and collaboration across all of IRC’s programs;

· Must have a valid driver’s license, active insurance policy and access to reliable transportation.

Working Environment:

· Standard office work environment coupled with regular travel in and around the service delivery area.

· Occasional remote case management throughout Northern California.

IRC- leading the way from harm to home

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law

Please Apply at http://www.rescue.org/careers

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Qualifications

Potential interview questions

Can you describe a time when you assisted someone in a crisis? The interviewer wants to assess your experience in crisis management. Share a specific example of the situation, your actions, and the outcome.
How do you prioritize your tasks when dealing with multiple clients? This helps evaluate your time management and organizational skills. Pro members can see the explanation.
What strategies do you use to build rapport with clients from diverse backgrounds? Pro members can see the explanation. Pro members can see the explanation.
Tell me about a challenge you faced while working with vulnerable populations and how you overcame it. Pro members can see the explanation. Pro members can see the explanation.
Why is teamwork important in case management, and how do you contribute to a team? Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: rescue.org