Analysing and proposing improvements for UNITAR’s Moodle UX

Analyze and enhance the UX of UNITAR's Learning Management System and Event Management System.

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UNITAR - UN Institute for Training & Research

Open positions at UNITAR

Home-based;

Volunteering IT & Telecom Communications & PR

Application deadline 5 years ago: Sunday 28 Feb 2021 at 10:00 UTC

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Overview

Analyze and enhance the UX of UNITAR's Learning Management System and Event Management System.

You have:

Strong UX/UI knowledge
Experience in analysing usability and interfaces of websites
Good understanding of user needs
Good presentation skills and ability to communicate ideas and solutions
Fluent in English

Contract

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Details

We are looking for an Online Volunteer who will analyse the User Experience (UX) of UNITAR’s Learning Management System (LMS) Moodle and Event Management System (EMS) and who will provide recommendations on how to enhance UX. This includes: planning, conducting and analysing research on multiple aspects of the users experience (including user research and usability testing sessions), proposing ways to optimize the conceptual and visual design of interfaces based on findings from research and usability testing, and presenting the findings and proposals in a written report (English).

Technology development
Web and graphic design

UNITAR is offering a wide range of online and face-to-face courses. Courses are published on the organization’s EMS site (https://www.unitar.org/event/) where the users (course participants) – via their personal account – register for courses. Course participants complete the courses on a second platform, the LMS Moodle (https://learnatunitar.org/login/index.php). UNITAR is currently exploring ways to enhance the course participants’ experience and usability of both the EMS and the LMS. Our goal is making it easier for course participants to search and register for courses on the EMS, and to access and complete their courses on the LMS. For both systems, we are exploring options for improving the user interface to ease navigation.
Volunteers: 1 needed
20+ hours per week / 3 weeks

Strong UX/UI knowledge Experience in analysing usability and interfaces of websites Good understanding of user needs Good presentation skills and ability to communicate ideas and solutions Fluent in English
Global
English

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Potential interview questions

Can you describe a project where you improved the user experience of a digital platform?	This question assesses your practical experience and effectiveness in UX design.	Discuss the specific steps you took, the challenges faced, and the outcomes achieved.
How do you approach usability testing?	The interviewer wants to know about your methods for evaluating user interfaces.	Pro members can see the explanation.
What steps do you take to ensure that user needs are accurately gathered and addressed?	Pro members can see the explanation.	Pro members can see the explanation.
Can you provide an example of how you communicated complex ideas to stakeholders?	Pro members can see the explanation.	Pro members can see the explanation.
What tools or methods do you use for analyzing user interfaces?	Pro members can see the explanation.	Pro members can see the explanation.