Air Operations Officer
Process passenger and cargo bookings, manage manifests and supervise operations.
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Overview
Process passenger and cargo bookings, manage manifests and supervise operations.
You have:
- Minimum of 1 years of experience in a field related to air transportation desired.
- Fluent command of spoken and written English.
- High School Certificate.
- Some completed college coursework or an associate degree an asset.
- Driving License, succeeded in ICRC driving test.
- Intermediate level of computer proficiency.
- Knowledge of technical aviation terminology.
- Additional vocational training in logistics or aviation an asset.
Contract
This is a Fixed Term contract. More about Fixed Term contracts.
What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
Our values
At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Purpose
Air Operations (AirOps) Officer 1 is responsible for processing passenger/cargo bookings via ICRC’s air operation database (AOMS4), mange passenger manifest and notification for local authorities, supervise aircraft loading/unloading and refueling
Reports to (role)
- AirOps Officer 3
Accountabilities & Functional responsibilities
- In coordination with the AirOps Officer 3 / AirOps Manager, handles flight requests, flight notification and security clearances.
- Ensure ICRC SOP [Standard Operation Procedures] is adhered to.
- In charge of collecting the invoices from the Suppliers
- Maintains and develops contacts with ICRC AirOps Officers based in Sub-delegations, Sudanese Authorities, Airport representatives, UNHAS and INGOs as per instructions and authorization from Line Manger.
- Assists the AirOps Officer 3 / AirOps Manager with the multiple tasks required to monitor and consolidate the flights, contributing to the efficiency of the flight organization. It requires systematic interaction with other Air Operations Officers (Kassala and Damazine).
- Maintains good professionals contacts with the local Authorities and follows-up of official procedures relevant to the area of operations.
- Control and filing of post flight documents.
- Keeps the AirOps Officer 3, AirOps Manager and Logistics Country Manager informed of any delays encountered.
- Keeps AirOps statistics, reporting and documentation up to date.
Desired profile and skills
- Strongly motivated by humanitarian work
- Able to work under pressure in a potentially dangerous environment
Certifications / Education required
- High School Certificate
- Some complete college coursework or associate degrees an asset.
- Additional vocational training in logistics or aviation is an asset.
- Fluent command of spoken and written English.
- Intermediate level of computer proficiency.
- Knowledge of technical aviation terminology.
- Driving License, succeeded in ICRC driving test.
Professional Experience required
- Minimum of 1 years of experience in a field related to air transportation is desired.
- Experience with a humanitarian agency is an asset.
What we offer
- Rewarding work in a humanitarian and multicultural environment.
- Competitive employment package with medical insurance.
- In-house training opportunities for personal development.
Additional information
- Type of role: National Staff
- Working rate: 100%
- Location: Port Sudan
- Type of contract: Fix-term contract (Extendable)
- Length of assignment: Six months (Extendable)
- Application deadline: 22 April 2026
- Desired starting date: June 2026
Potential interview questions
| How do you manage flight requests and notifications under pressure? | The interviewer wants to assess your ability to handle high-pressure situations effectively. | Share a relevant experience that demonstrates your ability to stay organized and make informed decisions quickly. |
| Can you describe a time when you had to work with local authorities? | This helps to evaluate your communication and relationship-building skills with external stakeholders. | Pro members can see the explanation. |
| What steps do you take to ensure adherence to Standard Operating Procedures? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure that risks are mitigated during air operations? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience working in a humanitarian or emergency context. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you plan to keep statistics and documentation up to date? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have with air transportation terms? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you handled a delay in air operations? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 2 months ago
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Source:
careers.icrc.org
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