Air Operations Assistant

Support efficient coordination of air operations by assisting with flight scheduling and maintaining records.

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MONUSCO - United Nations Organisation Stabilization Mission in the Democratic Republic of the Congo

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Application deadline 1 month ago: Sunday 9 Aug 2026 at 00:00 UTC

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Overview

Support efficient coordination of air operations by assisting with flight scheduling and maintaining records.

You have:

  • At least 5 years of progressively responsible experience in the aviation industry, including at least 3 years in air transport operations.
  • Experience in the use of International Civil Aviation Organization (ICAO ) standards and recommended practices is required.
  • Certification and experience in flight operations management and scheduling are highly desirable.
  • Computer skills, including proficiency in Microsoft Office applications (Excel, Word, PowerPoint), are required.

Contract

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The Air Operations Assistant in MONUSCO Aviation Section supports the efficient coordination of air operations by assisting with flight scheduling, maintaining accurate records, liaising with aircrew and field offices, and ensuring compliance with UN aviation procedures.

This assignment will be based with MONUSCO in Entebbe (Uganda) Duty Station.

• Fill in the duties for the assignment. Plans and coordinates air transportation activities in accordance with the Standard Operating Procedures (SOP), UN directives, Department of Operations Support (DOS) Aviation Manual, UN Aviation Standards for Peacekeeping and Humanitarian Air Transport Operations (UN AVSTADS), International Civil Aviation Organization (ICAO ) standards and recommended practices, and the host country's Aeronautical Information Publications (AIPs). • Ensure that air operations are conducted in compliance with Air Tasking Orders (ATOs)/Daily Flight Schedule (DFS), DOS Aviation Manual, MONUSCO Aviation Standard Operating Procedures (SOP ), and other relevant SOPs, UN directives, ICAO, International Air Transport Association (IATA), and the host country’s aviation standards, practices, procedures, and regulations. • Arrange CASEVAC/MEDEVAC flights, VIP flights, and other special missions. • Participate in the integrated Search and Rescue operations for MONUSCO air assets and other aircraft upon request. • Review, plan, and coordinate daily projected task orders and air support requirements. • Conduct risk analysis and determine risk mitigation measures to reduce risks to acceptable levels. • Ensure airframes are selected and allocated to achieve maximum cost-effectiveness in mission support. • Conduct aviation risk management for UN aviation activities in accordance with established procedures. • Liaise with other UN units/sections, non-governmental and government organizations, and intergovernmental agencies on aviation matters. • Develop and implement standard operating procedures for related aviation processes. • Monitor that appropriate reference documents are current, readily available, and accessible to all aircrew members and aviation personnel. • Prepare operational plans, performance reports, and responses to internal and external audit observations. • Analyze, in coordination with the Aviation Safety Unit/Section, aviation safety reports, identify necessary corrective and preventive measures, and inform the Chief of Section, Air Operations, on the required actions. • Perform any other duties as requested by the supervisor.

 Accountability  Adaptability and flexibility  Creativity  Judgement and decision-making  Planning and organising  Professionalism  Self-management

• At least 5 years of progressively responsible experience in the aviation industry, including at least 3 years in a role directly related to air transport operations. • Experience in the use of International Civil Aviation Organization (ICAO ) standards and recommended practices is required. • Certification and experience in flight operations management and scheduling are highly desirable. • Computer skills, including proficiency in Microsoft Office applications (Excel, Word, PowerPoint), are required.

As Uganda’s main international airport is located in Entebbe, it serves as the primary entry point for international travellers. It offers direct connections to and from major global and regional destinations, including Addis Ababa, Amsterdam, Brussels, Cairo, Dar es Salaam, Dubai, Johannesburg, Juba, Kigali, Kinshasa, London, Nairobi, and others.

Entebbe International Airport is connected to Kampala via the modern Entebbe–Kampala Expressway, which significantly reduces travel time between the airport and the capital.

Entebbe and Kampala are currently classified under UN Security Level III (moderate), reflecting a stable but cautious operating environment requiring adherence to standard security risk management measures. This level indicates that while the overall environment is permissive for operations, personnel should remain vigilant and comply with security advisories.

The Security Management Team (SMT), along with other entities within the UN security management system (such as wardens), meets regularly to monitor the security situation and ensure preparedness. The Security Section, in coordination with the Department of Safety and Security (UNDSS), provides regular updates and conducts mandatory security briefings for newly arrived personnel, including updates on political, social, and operational developments. Movement advisories (e.g. on night travel along certain routes) may be issued periodically based on risk assessments.

A Level 1 clinic is available at the United Nations Regional Service Centre Entebbe, and several UN-approved private hospitals are located in Kampala.

Certain vaccinations are mandatory for entry into Uganda, including yellow fever. While verification at the airport is not always consistently enforced, travellers may still be required to present proof of vaccination upon arrival. All UN personnel must therefore ensure that vaccinations are up to date and properly documented in the International Certificate of Vaccination (yellow card).

Entebbe is designated as a family duty station for UN personnel. International schools, healthcare facilities, and recreational amenities are available in Kampala and, to a lesser extent, in Entebbe. Markets and supermarkets are also readily accessible.

Multiple mobile network providers operate across Uganda, and SIM cards and airtime are widely available. UN personnel have access to office internet and telephone services, including the option to make personal calls using a PIN-based system on a cost-recovery basis.

Automated Teller Machines (ATMs) supporting major international bank cards are available in both Entebbe and Kampala.

Potential interview questions

Can you describe your experience with air transport operations and how it relates to this role? This question assesses your relevant work experience and how it prepares you for the responsibilities outlined. Discuss your previous roles in aviation, focusing on specific tasks and achievements relevant to air transport.
How do you ensure compliance with aviation standards and procedures in your work? The interviewer wants to understand your approach to following essential regulations and best practices. Pro members can see the explanation.
Describe a situation where you had to make a quick decision related to flight scheduling. What was the outcome? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use for effective risk analysis in aviation operations? Pro members can see the explanation. Pro members can see the explanation.
How do you coordinate effectively with different stakeholders in air operations? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you've improved efficiency in flight operations? Pro members can see the explanation. Pro members can see the explanation.
What role do standard operating procedures (SOPs) play in your aviation work? Pro members can see the explanation. Pro members can see the explanation.
Describe your experience with ICAO standards and how they enhance safety in operations. Pro members can see the explanation. Pro members can see the explanation.
Added 1 month ago - Updated 1 month ago - Source: unv.org